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Employer denial causing NY unemployment rejection after 8 weeks of calling - disability discrimination case

I've been calling NY unemployment every single day for the past 8 weeks and FINALLY got assigned a worker yesterday. After all that waiting, they tell me I don't qualify because my employer is protesting my claim! But here's the crazy part - I immediately called the director of HR and the COO at my old company and they said they NEVER filed any protest against my unemployment claim. I even threatened legal action and they seemed genuinely confused about why unemployment would say that. The real issue is I was illegally fired because of my disability. I sent all the documentation to unemployment including my medical records and reasonable accommodation requests that were denied. But the claims specialist said they never received ANY of my paperwork! I'm beyond frustrated and don't know what to do next. Has anyone dealt with this kind of contradictory information before? Do I need to start the whole process over again or file an appeal?

This sounds like a major miscommunication between NYSDOL and your employer. Here's what you need to do immediately: 1. File an appeal within 30 days of the determination notice. This is CRITICAL - don't miss this deadline! 2. Request all your claim documents from NYSDOL through an official records request (use form TC-1) 3. Get a written statement from your HR director stating they did not protest your claim 4. Resubmit ALL your medical documentation with delivery confirmation 5. Include a detailed timeline of your reasonable accommodation requests and subsequent termination Since this involves potential disability discrimination, you may also want to file a complaint with the NYS Division of Human Rights - this strengthens your unemployment case.

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Amara Nnamani

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Thank you so much! Do I need to wait for the official determination letter before appealing? The claims specialist just told me this over the phone yesterday but I haven't received anything in writing yet. And should I mail the documents or bring them in person to a DOL office?

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omg this EXACT thing happened to me last year!! The unemployment people kept saying my company was fighting my claim but when I talked to my old boss he said they never did that. Turned out some new person in their HR department checked the wrong box on some form. It was a total nightmare getting it fixed tho tbh

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Amara Nnamani

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Did you eventually get it resolved? How long did it take? I'm worried about bills piling up while this gets sorted out.

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Dylan Cooper

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Had similar issues back in January. You're going to keep getting the runaround if you just keep calling the regular unemployment number. After 3 weeks of getting nowhere, I found this service called Claimyr (claimyr.com) that got me through to an actual agent in under 20 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Worth every penny especially for complicated cases like disability discrimination where you need to talk to someone with authority who can actually review your documents while you're on the phone.

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Sofia Morales

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is that some kinda paid service? why should we have to PAY to get through to unemployment that our taxes already fund??! The system is so broken

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Dylan Cooper

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Yeah it's frustrating we have to resort to this, but after spending 8+ hours a week trying to get through for nearly a month, I was desperate. The agent I finally reached was able to see my entire case file and fixed everything while I was on the phone. Sometimes you just need to talk to the right person.

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StarSailor

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Wait for the determination letter before you do ANYTHING! It will have specific information about why they denied your claim. Also DOCUMENT EVERYTHING from this point forward. Names, dates, times of everybody you talk to at both unemployment AND your former company. Disability discrimination is serious and you might have TWO separate cases here - one for unemployment benefits and another for wrongful termination. Don't mix these up! Focus on getting your benefits first, then pursue the discrimination case.

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Amara Nnamani

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The determination letter should arrive this week according to the claims specialist. Should I be preparing my appeal documents now or wait until I have the official reason for denial in writing?

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StarSailor

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Start gathering your evidence now but wait to see the official reason for denial before finalizing your appeal strategy. The specific wording matters a lot - if they cite "misconduct" vs "voluntary quit" vs "employer protest" these require different approaches in your appeal.

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Dmitry Ivanov

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NYSDOL IS THE WORST!!!!! I had all my paperwork "lost" THREE SEPARATE TIMES during my claim last year!!! They do this on purpose to discourage people from collecting benefits we're entitled to. And good luck getting anyone on the phone who knows what they're talking about. Half the time they contradict what the last person told you. The whole system is designed to wear you down until you give up.

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Amara Nnamani

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That's exactly what it feels like! Did you ever get your issues resolved or did you just give up?

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Dmitry Ivanov

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I eventually got approved after filing an appeal and bringing printed copies of EVERYTHING to my hearing. Make sure to send all docs by certified mail with tracking and keep the receipts! And don't trust them when they say they'll "call you back" - they never do. You have to stay on them constantly.

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Ava Garcia

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This reminds me of when I applied for benefits last summer after my restaurant closed. My employer didn't protest but somehow unemployment had them listed as saying I quit voluntarily which was totally untrue. Turns out there was a coding error in their system where employer non-response gets automatically coded as a protest in some cases. So frustrating. They require employers to respond within 10 days, and if they don't, it can trigger weird results in their system. Ask your HR to proactively contact NYSDOL to clarify they aren't protesting your claim. This can often be faster than appealing.

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Amara Nnamani

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That's really helpful! I'll ask my former HR director if they'd be willing to contact NYSDOL directly. Is there a specific department or phone number they should use?

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Based on everything you've shared, you're dealing with three separate issues: 1. Administrative error - your documentation wasn't properly processed 2. Employer communication issue - NYSDOL thinks there's a protest when there isn't 3. Potential discrimination case - which requires additional evidence For the fastest resolution, focus on #2 first. Get your former employer to send a letter to NYSDOL stating they are NOT protesting your claim. Have them send it to both the general unemployment office AND to your specific claims examiner (get their name and ID number). This approach has resolved similar cases in 1-2 weeks versus the months an appeal might take.

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Amara Nnamani

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Thank you! I'll call my former employer today to request this letter. Should they mention anything specific about my disability or just focus on confirming they aren't protesting the claim?

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For this specific letter, have them ONLY state they aren't protesting your unemployment claim. Keep it simple and focused on that single point. You'll address the disability discrimination separately either in your appeal or human rights complaint.

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Sofia Morales

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just wondering did u ever try faxing ur documents? sometimes the online portal loses stuff but fax still works for some reason. my cousin had similar problm and faxed everything and suddenly they "found" all his missing paperwork lol

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Amara Nnamani

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I didn't think of faxing! Do you happen to know the fax number I should use? I'll try anything at this point.

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my anxiety is through the roof just reading about your situation! i'm supposed to apply for unemployment next week after my contract ends and now i'm terrified the same thing will happen to me! did you save copies of everything you sent them originally?? please tell me you did!

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Amara Nnamani

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Yes thankfully I kept copies of everything and took screenshots of the confirmation pages when I uploaded documents. Definitely save EVERYTHING and maybe even take video of yourself submitting things online as crazy as that sounds.

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StarSailor

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Update us when you get that determination letter! The exact wording will determine your next steps. While you're waiting, compile a chronological list of every interaction you've had with both NYSDOL and your former employer including dates, times, and names. This timeline will be extremely valuable during your appeal hearing. Also, if you're struggling financially while this gets resolved, you can request an emergency hearing due to financial hardship. This can sometimes speed up the process by 2-3 weeks.

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Amara Nnamani

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The determination letter came today - it says I was denied because "claimant voluntarily left employment without good cause." But I was fired! I never quit! Now I'm even more confused.

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StarSailor

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This changes things. Now you need to focus your appeal on proving you were terminated rather than quitting. Get a written statement from your former employer confirming you were terminated (they don't need to state the reason). This single document could resolve everything without a lengthy appeal process.

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