New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Look, if you're having trouble getting through to NYS Department of Labor to actually file your claim, there's a service called Claimyr that can help you reach an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used them when I couldn't get through the phone lines for weeks. Much easier than spending hours on hold just to get disconnected.

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How does that even work? Do they just call for you or something?

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Yeah basically they handle the calling and waiting part, then connect you when they get an agent on the line. Saved me so much frustration.

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Just file the claim already! You paid into this system through your paycheck deductions and your employer has been paying their part too. It's not charity, it's insurance you've earned. Don't let guilt stop you from getting benefits you're entitled to.

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You're absolutely right. I guess I just needed to hear that it's okay to use the system when I actually need it.

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ugh the unemployment system is such a nightmare... but yeah you should apply. just be prepared for it to take FOREVER and for them to ask you a million questions about why you were fired. they make it seem like everyone is trying to scam the system

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Same boat here! I was let go last month and applied right away. Still waiting to hear back but at least I got the ball rolling. The application itself wasn't too bad, just took about 30 minutes online.

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ugh the whole system is so confusing. why can't they just make it simple to reopen a claim instead of making you start over from scratch every time

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I know it seems annoying but it actually makes sense from a benefits perspective. Starting fresh means they recalculate your weekly amount based on recent earnings instead of old wages from 2023.

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good luck! definitely file asap though

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Just remember that unemployment is temporary income. Make sure you're not overextending yourself financially. That said, if you need the car for work search activities and can afford the payments, there's nothing wrong with purchasing it. NYS Department of Labor doesn't have restrictions on how you use your benefit payments.

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Wait, can they really not see your bank account? I thought the government could see everything...

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They don't routinely monitor bank accounts. That would only happen if there was suspected fraud and they got legal authorization for an investigation. For regular unemployment claims, they rely on your weekly certifications and employer reports.

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The system is so broken!! I know people who work under the table while collecting both disability AND unemployment and nothing happens to them. Meanwhile honest people like you get screwed trying to follow the rules.

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Please don't encourage fraud. Working under the table while collecting benefits is illegal and can result in serious penalties including having to pay back all benefits plus fines.

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Just want to add that if you do eventually transition from disability back to work, make sure you understand the timeline for filing unemployment if you end up losing that job. There are specific rules about when you can file after returning from disability leave.

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