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When I was having trouble getting through to NYS Department of Labor about some issues with my claim, the stress was making my anxiety so much worse. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real person at the unemployment office. Sometimes just being able to talk to someone who can answer your questions directly makes a huge difference for peace of mind. They have a video that shows how it works: https://youtu.be/qyftW-mnTNI
OMG YES thank you for asking this! I was wondering the same thing but felt dumb asking. I always get confused about which holidays they observe vs which ones they don't. Like are they open on Columbus Day? What about MLK Day?? The whole system is so confusing already without having to guess when they're actually working.
If you run into issues contacting NYS Department of Labor about your application status, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone for weeks about my adjudication status and this got me connected within a few hours. Really helpful when you need to speak to someone directly about approval requirements or claim issues.
honestly the approval process is such a pain... they make you jump through so many hoops just to get benefits you've already paid into through your taxes. I got denied twice before finally getting approved and it was just because of paperwork technicalities. make sure EVERYTHING is filled out correctly or they'll find some reason to reject you
This is exactly why the unemployment system is overwhelmed. Companies are just dumping workers and expecting taxpayers to foot the bill while they pocket the savings from not paying salaries. The whole thing is backwards.
William Schwarz
I've been tracking this because I'm in HR and need to stay on top of labor market trends. New York's unemployment rate in early 2025 has increased by about 0.4 percentage points compared to the same period last year. It's not dramatic, but it's noticeable. The NYS Department of Labor data shows most of the increase is in manufacturing and retail sectors. If you're in a stable industry like healthcare or government, you're probably fine.
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Vanessa Chang
•I work in logistics for a mid-size company. Not sure if that counts as stable these days with all the supply chain changes.
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Lauren Johnson
•When I was trying to get through to NYS Department of Labor last month about my claim status, I used a service called Claimyr that helped me actually reach someone. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and might be helpful if you need to contact them about unemployment benefits.
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Jade Santiago
The whole system is rigged anyway. They manipulate these numbers to make politicians look good. I've been unemployed since November and the NYS Department of Labor keeps finding excuses to delay my payments. Half the people I know who lost jobs aren't even counted in the statistics because they gave up looking or are doing gig work.
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Caleb Stone
•Sorry you're dealing with payment delays. That's really frustrating.
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