New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been tracking this because I'm in HR and need to stay on top of labor market trends. New York's unemployment rate in early 2025 has increased by about 0.4 percentage points compared to the same period last year. It's not dramatic, but it's noticeable. The NYS Department of Labor data shows most of the increase is in manufacturing and retail sectors. If you're in a stable industry like healthcare or government, you're probably fine.

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I work in logistics for a mid-size company. Not sure if that counts as stable these days with all the supply chain changes.

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When I was trying to get through to NYS Department of Labor last month about my claim status, I used a service called Claimyr that helped me actually reach someone. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and might be helpful if you need to contact them about unemployment benefits.

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The whole system is rigged anyway. They manipulate these numbers to make politicians look good. I've been unemployed since November and the NYS Department of Labor keeps finding excuses to delay my payments. Half the people I know who lost jobs aren't even counted in the statistics because they gave up looking or are doing gig work.

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Sorry you're dealing with payment delays. That's really frustrating.

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When I was having trouble getting through to NYS Department of Labor about some issues with my claim, the stress was making my anxiety so much worse. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real person at the unemployment office. Sometimes just being able to talk to someone who can answer your questions directly makes a huge difference for peace of mind. They have a video that shows how it works: https://youtu.be/qyftW-mnTNI

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Interesting, I've never heard of that. Being on hold for hours definitely doesn't help with the stress levels.

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same boat here, it's rough

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OMG YES thank you for asking this! I was wondering the same thing but felt dumb asking. I always get confused about which holidays they observe vs which ones they don't. Like are they open on Columbus Day? What about MLK Day?? The whole system is so confusing already without having to guess when they're actually working.

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NYS Department of Labor follows the standard federal holiday schedule, so they're closed on MLK Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. They're open on state-specific holidays that aren't federal.

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The phone lines are always a nightmare anyway, holiday or not. I've been trying to get through about my overpayment notice for three weeks now. At least the online appeals system works most of the time, just make sure you save copies of everything you submit.

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If you run into issues contacting NYS Department of Labor about your application status, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone for weeks about my adjudication status and this got me connected within a few hours. Really helpful when you need to speak to someone directly about approval requirements or claim issues.

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Interesting, never heard of that before. Did they charge you anything or is it free?

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honestly the approval process is such a pain... they make you jump through so many hoops just to get benefits you've already paid into through your taxes. I got denied twice before finally getting approved and it was just because of paperwork technicalities. make sure EVERYTHING is filled out correctly or they'll find some reason to reject you

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That's exactly what I'm worried about! What kind of paperwork issues caused your denials?

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This is exactly why the unemployment system is overwhelmed. Companies are just dumping workers and expecting taxpayers to foot the bill while they pocket the savings from not paying salaries. The whole thing is backwards.

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I mean, technology has always changed jobs. People adapted before, they'll adapt now. At least unemployment benefits give you time to retrain.

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You might want to look into trade programs. A lot of blue collar work can't be automated yet. My brother went from office work to plumbing after getting laid off and he's making more money now than before.

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