New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Keisha Robinson

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THE WHOLE SYSTEM IS A MESS! I've been waiting 3 WEEKS for payments that show as processed. NYS Department of Labor doesn't care if we can't pay rent while they take their sweet time with deposits!!!

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GalaxyGuardian

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That sucks but 3 weeks sounds like there might be an issue with your account setup rather than normal processing delays.

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I'm in a similar situation - my payment was released yesterday and I'm anxiously checking my account every few hours! From what I'm reading here it sounds like Wednesday/Thursday is when most people see their deposits come through. It's nerve-wracking when you're counting on that money but it seems like the 1-3 business day window is pretty standard. Hang in there!

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Nia Thompson

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been there! make sure you understand exactly WHY they denied you first. was it misconduct? voluntary quit? lack of work history? the appeal strategy is different for each type of disqualification. also if you lose the initial appeal you can appeal again to a higher level

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I went through the appeals process last year and won my case. A few important tips: 1) Keep filing your weekly claims even while appealing - you'll get backpay if you win but lose those weeks forever if you don't file. 2) The hearing is usually by phone and pretty informal, but take it seriously. 3) Write down a timeline of exactly what happened leading up to your job loss with dates. 4) If you have any witnesses (coworkers who saw the layoff happen), they can testify on your behalf. 5) The judge will ask your employer to provide evidence of voluntary quit - if they can't prove it, you should win. Don't give up, the system is designed to be intimidating but you have rights!

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Ethan Brown

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EVERYONE HAVING THIS ISSUE: Its a known glitch in there system rn. Call them using claimyr.com (fastest way tbh) and theyll fix it. Just dont wait or theyll think ur trying to commit fraud or smthing

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Yuki Yamamoto

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facts! waiting makes it look sus af

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Carmen Ruiz

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wish id known about claimyr earlier spent 2 weeks trying to get through 😤

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Owen Jenkins

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This is so scary! I'm dealing with something similar but not as bad - my account shows a $2,300 overpayment after I accidentally certified twice last week. Reading through all these responses, it seems like calling through claimyr.com is the way to go. Has anyone tried appealing online first or should I just go straight to calling? I'm worried they'll think I'm trying to scam them or something when really it was just their glitchy system 😰

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UGH employers who try to appeal legitimate claims are the worst!! My last company did this to THREE people I know just to be spiteful. NYS Department of Labor sees right through these petty appeals most of the time. Don't let them intimidate you!

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Totally agree! Some employers think they can scare people into not claiming benefits they're entitled to.

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I went through something similar a few months ago. The 30-day deadline is firm - I was so paranoid I actually called NYS Department of Labor to confirm when my employer's deadline was. The representative told me that once those 30 days pass from when they received the determination notice, employers need to show "good cause" for any late appeal, which is really hard to prove. Things like not receiving mail due to address changes or serious illness might qualify, but general business or spite doesn't cut it. Since you were approved last month and it's been over 6 weeks, you should be in the clear. Keep all your documentation just in case, but try not to stress too much about it!

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Austin Leonard

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Don't forget to include the determination number from your letter and be super clear about what decision you're appealing. I made the mistake of being vague in my first appeal and they rejected it for lack of specificity. Had to start over.

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Savannah Vin

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Oh wow, I didn't know they could reject appeals for being too vague. I'll make sure to reference everything specifically. Thanks for the warning!

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NightOwl42

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Also make sure to write a timeline of events leading up to your layoff. Include specific dates when you first heard about budget issues, any meetings about restructuring, the exact date you were notified of termination, and your last day of work. This helps establish a clear pattern that shows it was the company's decision, not yours. I'd also suggest getting a letter from HR or your manager if possible confirming the layoff was due to budget cuts. The more documentation you have, the stronger your case will be.

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