New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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EMPLOYERS DO THIS ALL THE TIME!! They know most people won't fight it and will just give up. My company tried to say I was fired for attendance when I was actually laid off due to covid downsizing. I had to get a lawyer involved but eventually won my case. Don't let them get away with lying!

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Did you have to pay the lawyer upfront or did they work on contingency? I can't afford legal fees right now.

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same thing happened to my brother last year, his company said he was fired for being late too many times but he was actually laid off. he won his appeal tho so dont give up

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ugh the whole system is so confusing and they make it impossible to get straight answers. I got disqualified initially because they said I didn't work enough quarters but then when I appealed with better documentation they approved me. sometimes it feels like they just deny everyone first to see who fights back

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To answer your earlier question about base periods - NYS Department of Labor looks at the first four of the last five completed calendar quarters before you file your claim. So if your cousin files now in 2025, they'd look at her wages from Q1 2024 through Q4 2024. She needs at least $2,600 total in that period AND wages in at least two different quarters. The seasonal retail work might actually help if it was during Q4 2024 and the restaurant work was in a different quarter.

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That makes more sense now. I'll help her gather her pay stubs from both jobs to see if she meets those requirements. Thanks for explaining it so clearly!

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honestly the system is so backed up right now anyway, even legitimate claims take forever to process. i've been waiting 6 weeks for my adjudication to finish and can't get through to anyone at NYS Department of Labor. maybe focus on finding better work instead of trying to game the system?

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If you're having trouble reaching NYS Department of Labor, try using claimyr.com - they help people get through to agents when the phone lines are jammed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling when my claim got stuck.

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Your best bet is to document everything if your employer is reducing hours or changing working conditions. Keep records of schedule changes, any communication about layoffs, and changes to your job duties. If you do end up separated from your job, you'll need this documentation for your NYS Department of Labor claim. The key is being prepared rather than trying to force a situation.

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That's really helpful advice. I'll start keeping better records of the hour cuts and any company communications about staffing changes.

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If you're having trouble navigating the NYS Department of Labor website for this data, you might want to try calling them directly. I know their phone lines are usually swamped, but I recently discovered this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Could be useful if you need specific clarification on how they calculate these rates.

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Interesting, I didn't know there were services to help with NYS Department of Labor calls. Might be worth trying if I can't find what I need online.

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The unemployment system was completely overwhelmed in 2020. I think the rates were actually higher than reported because so many people couldn't even file their claims initially due to website crashes and adjudication backlogs. The NYS Department of Labor wasn't prepared for that volume.

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wait hold on, if you got fired for performance can you even get unemployment?? I thought you had to be laid off not terminated??

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You can still get benefits if you were fired, as long as it wasn't for misconduct. Performance issues usually don't count as misconduct unless it was willful or you refused to follow direct orders. NYS Department of Labor will investigate and make the determination.

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Yeah that's what I'm hoping, I really don't think it was misconduct, more like they wanted to get rid of me for complaining

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Just file ASAP and don't stress about the details. The worst thing that can happen is they deny your claim and you appeal. But sitting around worrying about deadlines is pointless when you could already have money coming in.

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