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The unemployment system is such a nightmare to navigate especially for young people filing for the first time. They make it seem like you need a law degree just to understand if you qualify. I went through this same confusion when I was 20 and lost my restaurant job. Turns out I qualified even though I'd only been working for 6 months because I had worked the previous summer too.
To directly answer your question about who can file: employees who lose work involuntarily, people whose hours are significantly reduced, workers who quit for specific good cause reasons, and even some self-employed individuals under certain programs. The key factors are having sufficient wage history in covered employment and being unemployed through no fault of your own. Age doesn't matter - 19 is fine as long as you meet the work and wage requirements.
I had such a nightmare trying to get through to NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either getting hung up on or waiting hours just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent within minutes. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI - honestly saved my sanity dealing with the whole process.
If you're having trouble getting through to NYS Department of Labor by phone to check on your claim status, I had good luck using a service called Claimyr at claimyr.com. They help you get connected to an actual agent without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed to resolve an issue with my weekly claim certification.
Keep filing those weekly claims even while you're waiting! Once your initial claim gets approved, you'll get back pay for all the weeks you certified. I made that mistake once and had to appeal to get those weeks back.
5 weeks is definitely longer than usual but not unheard of, especially this time of year when claim volume is higher. The important thing is to stay on top of it and keep trying to make contact. Document every attempt you make to reach them in case you need that information later.
NebulaNomad
UGH the whole system is so frustrating!!! I've been waiting 2 months for my adjudication to finish and can barely reach anyone at NYS Department of Labor. The phone lines are always busy and when you finally get through they just tell you to wait longer. It's like they WANT people to give up and stop trying to get benefits.
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Luca Ferrari
•I had the same problem with getting through to NYS Department of Labor until someone told me about this service called Claimyr at claimyr.com. They basically call for you and get you connected to an actual agent. I was skeptical at first but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to someone at NYS Department of Labor within like 20 minutes when I'd been trying for weeks on my own.
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NebulaNomad
•Seriously?? I'm so desperate at this point I'll try anything. The automated system just hangs up on me every time.
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Nia Wilson
Same thing happened to my brother last year except he got fired from a restaurant job. NYS Department of Labor approved his claim after about a month of adjudication. The key is being honest and having your story straight when they interview you.
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