New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I remember MEUC! It was so confusing back then because you had to apply separately even if you were already getting regular unemployment. The whole thing was a mess honestly, probably good it's gone. NYS Department of Labor couldn't handle all the different programs at once.

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Tell me about it, I never did figure out if I was supposed to get it or not, just gave up trying to navigate all those different applications

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Just focus on your regular UI claim and report any earnings properly. The pandemic programs caused more confusion than they were worth for most people anyway.

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The whole system is just broken tbh. They say 2-4 weeks but I've seen people wait 6-8 weeks especially if there's ANY little thing they need to verify. And god forbid you make a mistake on your application because then you're looking at adjudication which can take MONTHS.

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Don't scare them! Most claims go through fine without adjudication issues.

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Just keep filing those weekly claims like the previous person said - that's super important. Also make sure you're doing your job search activities because they'll ask for that log eventually. The waiting is the worst part but it usually works out.

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I was in a similar situation last year and had trouble getting through to the NYS Department of Labor to verify my work history. The phone lines are always busy and their online system doesn't always show complete wage information from all employers. I ended up using Claimyr.com to get connected to an actual agent who could review my account properly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of trying to call on my own.

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Never heard of that service but might be worth trying if the regular phone number doesn't work.

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Just remember you also have to be able and available for work when you file your weekly claims, and you need to do job searches. The work requirement is just to qualify initially but there's ongoing requirements too.

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If you're having trouble reaching NYS Department of Labor about employer questions or need to discuss your account, you might want to check out claimyr.com. They help people get through to actual agents when the phone lines are backed up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I needed to clarify some reporting requirements and couldn't get through the regular employer hotline.

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Interesting, I didn't know there were services like that for employers too. The NYS Department of Labor phone system is definitely a nightmare to navigate.

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Also keep detailed records of everything - termination dates, reasons for separation, any disciplinary actions. NYS Department of Labor will request this information when processing claims and having organized documentation can help if you need to contest anything. The experience rating system typically looks at a 3-year window, so it takes time for your rates to improve after a bad year.

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Good point about the documentation. I've been pretty casual about record keeping but sounds like I need to get more organized.

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I've been trying to reach NYS Department of Labor for weeks about my adjudication and can never get through their phone lines. It's so frustrating when you need answers! I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real agent in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth it if you run into issues and need to actually talk to someone about your case.

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That actually sounds really helpful. I'll definitely check that out if I can't get through when they start the investigation.

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Just file TODAY don't overthink it. The NYS Department of Labor system is set up so that delays hurt you. Even if your employer contests it you still file weekly claims and if you win the adjudication you get all that money. If you wait to file you're just throwing money away for no reason.

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