New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, I thought business owners couldn't get unemployment at all? My cousin owned a restaurant and when it closed during COVID he couldn't get regular unemployment, only got some business assistance stuff.

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That's a common misconception. Corporate officers who take W-2 wages and pay unemployment taxes are generally eligible. It's sole proprietors and partners who typically can't collect. The restaurant owner was probably unincorporated or didn't pay SUTA on his own wages.

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This gives me hope. I definitely paid all the taxes properly. Going to gather all my records and request that hearing. Thank you for the guidance!

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I've been trying to get through to NYS Department of Labor for weeks about my claim status and it's impossible! The phone lines are always busy and when I do get through, I get disconnected. If you need to actually talk to someone at NYS Department of Labor about your claim, I recently found this service called Claimyr that helped me get connected. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.

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Really? That actually worked for you? I've been so frustrated trying to reach them about my adjudication issue.

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The whole unemployment system is a NIGHTMARE. They make it so complicated on purpose to discourage people from filing. But definitely file if you qualify - you've been paying into this system through your paychecks so you deserve the benefits when you need them!

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The whole system is so frustrating! They make it sound like there are all these safety nets but when you actually need them they're not available. I've been trying to get through to NYS Department of Labor to ask about this exact thing but their phone lines are always busy. Has anyone had luck actually talking to someone there recently?

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I had the same problem trying to reach them about my claim status. Someone on here recommended using claimyr.com - it's a service that helps you get through to NYS Department of Labor agents. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got connected to an agent within a few hours instead of spending days calling. They explained my whole situation and confirmed there aren't any extension programs available right now.

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That actually sounds really helpful. I'll check that out because I need to understand all my options before my benefits run out completely.

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just wanted to say i feel you on this - went through the same thing and it's really stressful when you see that week counter getting low. make sure you're documenting all your job searches properly because if anything does open up extension-wise you'll want to have everything in order

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The NYS Department of Labor phone system is absolutely useless for getting claim status updates. I spent hours trying to get through just to ask about my payment timeline. If you really need to talk to someone about your claim, I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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Never heard of that but honestly anything is better than sitting on hold for 3 hours just to get disconnected

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THE WHOLE SYSTEM IS DESIGNED TO DELAY PAYMENTS AS LONG AS POSSIBLE!! They make you jump through hoops and wait weeks just hoping you'll give up and find a job before they have to pay out. I've been waiting 5 weeks for my appeal decision and still nothing.

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I feel you on the frustration but for a straightforward store closure case like OP's it should go smoothly

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I had such a hard time getting through to anyone at NYS Department of Labor when I needed help with my claim. The phone lines are always busy and you get disconnected constantly. Someone on here mentioned using Claimyr (claimyr.com) to get through to an actual agent - they have this video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if your brother runs into issues and needs to speak to someone.

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Never heard of that service before. Is it legit or just another company trying to make money off desperate people?

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It's legit - they basically help you get through the phone queue to reach an actual NYS Department of Labor rep. I was skeptical too but it worked when I couldn't get through on my own.

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Make sure he understands the job search requirements too. You have to keep a log of your job search activities and be able and available for work. The NYS Department of Labor system will ask about this when he files his weekly claims.

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