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this is all super helpful everyone, thank you! one more question - when i file the weekly claims, is there a specific day i have to do it or can i do it anytime during the week?
If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit amount, I found this service called Claimyr that helps you actually reach a real person at the unemployment office. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to get answers about my weekly benefit calculation for weeks before using them.
The system is so confusing!! I filed 2 weeks ago and still don't know exactly what I'll get. My account just says pending and there's no clear info about the benefit amount calculation anywhere on their website.
The NYS Department of Labor system is SO frustrating! I've been trying to get through to someone for weeks about my claim status and can never reach a human. The automated system just keeps giving me the runaround. Has anyone found a way to actually talk to someone there?
I had the same problem until I found this service called Claimyr. They help you get through to NYS Department of Labor agents by phone - you can check it out at claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my claim status updated within a few days of using their service.
Kelsey Chin
Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.
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Norah Quay
ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages
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Molly Hansen
•What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.
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