New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.

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ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages

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What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.

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this is all super helpful everyone, thank you! one more question - when i file the weekly claims, is there a specific day i have to do it or can i do it anytime during the week?

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You can file your weekly claim starting Sunday for the previous week, but you must file by 7:30 PM on the following Saturday or you'll miss that week's payment. Most people file on Sunday or Monday to get it out of the way. The system is usually less busy early in the week too.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit amount, I found this service called Claimyr that helps you actually reach a real person at the unemployment office. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to get answers about my weekly benefit calculation for weeks before using them.

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Interesting, I might need that if I run into issues. The NYS Department of Labor phone system seems impossible to navigate.

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The system is so confusing!! I filed 2 weeks ago and still don't know exactly what I'll get. My account just says pending and there's no clear info about the benefit amount calculation anywhere on their website.

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Check your monetary determination notice - it should show your quarterly wages and calculated weekly benefit rate. If you haven't received it yet, it usually comes within 7-10 days of filing.

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The NYS Department of Labor system is SO frustrating! I've been trying to get through to someone for weeks about my claim status and can never reach a human. The automated system just keeps giving me the runaround. Has anyone found a way to actually talk to someone there?

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I had the same problem until I found this service called Claimyr. They help you get through to NYS Department of Labor agents by phone - you can check it out at claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my claim status updated within a few days of using their service.

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Just want to add that you need to start filing your weekly claims right away too, even while your initial claim is still processing. Don't skip any weeks or you might lose benefits for those weeks.

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just apply and see what happens, worst they can do is deny you right??

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That's not good advice. Filing a fraudulent claim can result in penalties and you could be required to pay back any benefits received. Better to understand the requirements first.

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I think there might be other programs for families in your situation. Have you looked into SNAP benefits or WIC? Sometimes there are state assistance programs that might help bridge the gap while your husband looks for work.

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