New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is screwed. they keep saying there are jobs available but half of them are probably going to be automated in the next few years anyway. what's the point of job searching if everything's going to robots?

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I understand the frustration, but focusing on adaptable skills is key. Healthcare, education, skilled maintenance - these sectors are actually expanding and need human workers. The job market is changing, not disappearing.

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My brother went through this exact thing last year at his manufacturing job. He ended up using his unemployment time to get certified as an HVAC technician and now makes more money than before. The key is not panicking and using the time wisely.

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The NYS Department of Labor system is honestly such a nightmare to deal with. I've been trying to get through to someone for weeks about an issue with my claim and their phone lines are always busy. The website crashes constantly and half the time you can't even file your weekly claim. It's like they don't want people to actually get benefits. Has anyone found a way to actually talk to a human being there?

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I had the same problem with getting through to NYS Department of Labor on the phone. Someone told me about this service called Claimyr that helps you get connected to unemployment agents. I was skeptical at first but checked out their website at claimyr.com and watched their demo video at https://youtu.be/qyftW-mnTNI. It actually worked - I got through to someone the same day and resolved my adjudication issue. Might be worth trying if you're stuck.

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Been there! The waiting is the worst part honestly. Just make sure you file your weekly claims on time even if your initial claim is still processing.

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The current maximum weekly benefit rate in NY is $504 for 2025, but most people don't qualify for the max. NYS Department of Labor uses a sliding scale based on your base period wages. You can check your monetary determination letter on my.ny.gov for the exact breakdown of how they calculated your amount.

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Interesting, never heard of that service before. Did they charge you a lot?

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They focus on helping you get through to the right person rather than the cost aspect. Was worth it to finally understand my benefit calculation instead of guessing.

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The whole NYS Department of Labor system is so unnecessarily complicated!! Why can't they just tell you upfront what percentage they use instead of making us do detective work to figure out our own benefits?

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I feel you, it took me weeks to understand why my benefit amount was what it was

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Wait I'm 20 and my friend told me there were special programs for young unemployed people through NYS Department of Labor? Like job training stuff? Or is that something different?

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That's probably referring to workforce development programs like WIOA (Workforce Innovation and Opportunity Act) which can provide training opportunities for younger workers. Those are separate from regular unemployment benefits though - you can be on UI and still participate in training programs.

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Ohh ok that makes more sense. I'll look into those training programs too, thanks!

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The whole system is confusing honestly, especially when you're young and dealing with it for the first time. I remember being stressed about every little detail when I filed at 22.

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Just a heads up - if you have trouble getting through to NYS Department of Labor on the phone for any questions, I recently used this service called Claimyr that helped me connect with an actual agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.

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Interesting, never heard of that before. Did it actually work?

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Yeah it did! I was having issues with my job search requirements and couldn't get through to anyone at NYS Department of Labor for like a week. Used their service and was talking to an agent within an hour.

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make sure u have ur bank account info ready too for direct deposit setup. way faster than waiting for a check in the mail

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