New York Unemployment

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Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.

$19.99 is charged only once a live NYDOL agent is on the phone with you.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Will I get my full ny unemployment amount when my benefit year ends?

My maximum benefit amount shows $17,820 and my benefit year ends in November 2023. If it ends in October, will I still receive the entire $17,820 like it shows? Also, I heard rumors that they might extend unemployment benefits because of economic conditions. Anyone know if there's any truth to that? Or if we might get some kind of additional payment when benefits end? Just trying to plan my finances here.

Called NY unemployment yesterday because I was in the same situation. The agent said the dollar amount on your account is the MAXIMUM you can receive, not a guaranteed amount. You only get what you claim before your BYE date.

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Tried calling unemployment for WEEKS with no luck. Finally used claimyr.com after someone here recommended it. Got through to a rep in under an hour who fixed my issue immediately. Worth every penny considering how many hours of my life I wasted trying to call them myself.

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Yeah it works. They basically call repeatedly using their system until they get through, then they connect you. Saved me literal days of frustration.

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just checked it out. might try this tomorrow cause im at my wits end with these phone lines

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Need phone number to reach IRS while waiting on NY unemployment - both systems impossible to reach a human!

So I've been dealing with NY unemployment for 3 months now, and while that's a nightmare on its own, I also need to talk to someone at the IRS about my tax return which affects my unemployment calculation. I've tried calling the main IRS number like 37 times over the past two weeks and can't get through to an actual person. It's always 'due to high call volume' then disconnects me. Does anyone know a direct number or extension that works? Or any tricks to get past their phone system? Dealing with both unemployment and tax issues at the same time is making me lose my mind.

Have you tried calling your local congressman or representative? Their offices often have connections with both unemployment AND the IRS. I did this last year when I couldn't get through to either and my rep's office fixed both issues within 2 weeks.

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Just a heads up - NY unemployment has a separate number for claims with specific issues. Depending on what your problem is, calling that number instead of the main one might be more successful. You can find the different department numbers on their website.

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NY unemployment recertification issues - can't figure out the process

I got laid off from my software development job in September and have been receiving unemployment benefits since October. Now it's telling me I need to recertify, but I'm completely lost about how to do this correctly. The website keeps giving me an error message whenever I try to submit my weekly certification. I've tried calling the unemployment office about 20 times this week but can never get through to a real person. The automated system just keeps disconnecting me after making me go through all these prompts. I'm worried my benefits will stop if I don't figure this out soon. Has anyone successfully recertified recently? What am I missing here? I've already had to dip into my savings and I really need this money to cover rent next month.

Try logging in at exactly midnight on Sunday when the system resets for the week. That's when the servers are least crowded and you might be able to get your certification through without errors. Worked for me!

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Second this. The midnight trick saved me so much frustration.

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I tried this and my certification went through but then got stuck in 'pending' for 3 weeks ๐Ÿ˜ญ

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After trying for weeks I finally just broke down and found another job because dealing with unemployment was a second full-time job itself. The system is broken beyond repair at this point.

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I'm still job hunting but honestly starting to feel the same way. The stress of dealing with this system is unreal.

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NY unemployment paid me but KeyBank debit card not working - anyone else?

Finally got through the ID verification process about a week ago. The system accepted it and I was relieved when I saw the payment hit my account this Monday. It was about $870 (which I desperately needed). Problem is, when I tried to use the KeyBank debit card today, it got declined everywhere! Called KeyBank and they gave me some automated message saying new cards can take up to 72 hours to activate in their system. Has anyone dealt with this before? How long did it actually take for your card to work? I've got bills due tomorrow and landlord is already on my back.

Try calling your local unemployment office directly. Sometimes they can override the KeyBank hold. the numbers for local offices aren't posted prominently but you can find them with a bit of googling. I got helped way faster this way.

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KeyBank is AWFUL! I waited the full 72 hours and even then half my transactions got declined for no reason. Really hope they change providers when the contract is up. In the meantime definitely switch to direct deposit ASAP.

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Can't file weekly ny unemployment claim - website down and phone system not working?

My computer crashed last week and I've been trying to file my weekly claim using the phone system since Thursday. Every time I call I get the automated message saying their experiencing high call volume and then it hangs up on me! I've tried calling at 5am, midnight, 8pm but it's always the same message. I can't afford to get my laptop fixed right now cause I'm already 3 weeks behind on rent with no unemployment money coming in. Is the system going to be like this all week? Anyone else having this problem? This is my 4th week claiming and never had an issue before using the website, but now I'm completely stuck without access to a computer.

I just checked Twitter and apparently there's a system outage today that's affecting both the website and phones. Might explain why nobody can get through. They never announce this stuff officially tho ๐Ÿ™„

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ask a friend to claim for you!! just give them ur info and have them do it. thats what i did when i was out of town and it worked fine

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Terrible advice. Never give your unemployment login to anyone - that's literally against the rules and could get your benefits cancelled.

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worked for me ๐Ÿคทโ€โ™‚๏ธ

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