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you need to find out if your BYE date passed. That's your Benefit Year End date. If it passed, you gotta file a new claim even if you have money left. The system won't tell you this clearly.
have u tried messaging them on twitter? sounds stupid but i got a response that way when i couldn't get through on the phone
Really? I'll try that. Do you just DM the official account?
I cant beleive nobody has mentioned that they changed the rules about this! As of January, NY unemployment is supposed to consider childcare issues due to school/daycare closures as a valid reason to quit. You should be good but the system is so backed up it might take a while.
Update on my similar situation: quit in February for childcare, applied in March, got questionnaire in April, and FINALLY got approved last week. But here's the thing - they only approved me after I got through to an actual person who reviewed my case. The online system is useless for complicated cases like ours.
That's really good to know, thank you! Did they backdate your payments to when you first applied?
has ur roomate checked her payment history on the website? sometimes it will show a hold reason. login > payment history > look for any message in red
Everytime the system "updates" this happens to thousands of people. It's like clockwork. I've been on unemployment since last year and had to deal with this 4 separate times. Each time the only solution was calling. Save yourself the headache and use a service to get thru. I've used claimyr.com twice and it was worth every penny since I got my benefits back in days instead of weeks.
Not that I know of. I tried some auto-dialer apps but they didn't work for getting through the unemployment IVR system. This was the only thing that worked for me.
I just went thru this hell. They ask all the same questions from the original application. Make sure she knows: - exact dates of her last employment - employer address and phone - reason for unemployment - what job search activities she's done And the MOST IMPORTANT thing: don't give up if the line disconnects! It took me 27 calls over 3 days to finally get through. The system is a nightmare right now.
The NY unemployment system is such a joke. I spent a total of 19 hours over 3 days trying to speak to someone for my benefit extension. Eventually I caved and used a service called Claimyr that basically waits on hold for you. Got through in about 2 hours and fixed my issue. The system is deliberately broken to discourage people from collecting what they're entitled to. Keep pushing and don't give up.
I've seen a few people mention Claimyr now. I'll definitely look into it if she has trouble getting through. Thanks for the suggestion!
Victoria Jones
Another emerald card data point: deposit date 9/22, actually received 9/25 (so 3 days late). Got about $1,190 back. Hope that helps!
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Cameron Black
To everyone still waiting - I just checked the IRS2Go app and it now shows that emerald card deposits for this week's batch were delayed due to "processing issues" and should all be deposited by end of day Monday. Might save some of you from checking your accounts every 5 minutes like I was 😅
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Jessica Nguyen
•where in the app does it say this? i cant find it
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Cameron Black
•Go to the News section and then scroll down to "Processing Updates" - it's in there dated 9/23
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