New York Unemployment

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2020 Tax Transcript Shows $3,200 Refund Cancelled and Reissued Next Day - What Happened to My NY Unemployment Return?

I got my tax transcript from 2020 and I noticed something weird. My refund of $3,200 was issued on April 27, 2020, but then it shows as cancelled the same day. Then it was reissued the next day on April 28. There was also a notice issued on April 27 but I don't remember getting anything. I never had any problems getting my refund - it was deposited into my account about a week after I filed. So why does it show as cancelled and reissued? When I look at my transcript, here's what I'm seeing: ADJUSTESTATUS INCOME GROSS SE PER RETURN: TAX TAXABLE INCOME, Head 03 of FROM Household THE RETURN OR As ADJUSTED ** 8,392.00 SE TAXPAYER TAXABLE INCOME 0.00 0.00 SPOUSE TAXABLE INCOME 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE 0.00 PROCESSING DATE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) CODE 150 EXPLANATION OF TRANSACTION TRANSACTIONS Apr. 15, 2021 Tax return filed Apr. 19, 2021 16221-449-50000-1 CYCLE DATE 806 20211305 04-19-2021 AMOUNT W-2 or 1099 withholding $0.00 766 Tax relier cradis 66 Credit to your account 04-15-2021 -$1,772.00 46 Refund issued 04-27-2020 41,246.00 0 Additional tax assessed 04-15-2020 41,000.00 16254-999-05099-0 20201505 04-27-2020 42,200.00 $0.00 1 Refund cancelled 04-27-2020 5 Refund issued -02,200.00 04-28-2020 Notice issued $3,200.00 04-27-2020 $0.00 The transcript shows 'additional tax assessed' of $2,000 on April 15, 2020, then a 'credit to account' of $2,246 on April 15, 2021. I also see that my filing status was Head of Household with a gross income of $8,392.00, but my taxable income shows as $0.00. There's a cycle date of 20201505 on April 27, 2020, and another cycle date of 20211305 on April 19, 2021. I'm confused about what all this means, especially the cancelled and reissued refund on consecutive days. Has anyone else seen this kind of thing on their transcript? Could this cause problems with my NY unemployment? I'm also curious about the "Tax relier cradis" line and what that might be referring to.

Hattie Carson

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The notice code on April 27, 2020 is what you need to follow up on. Call the IRS at 1-800-829-1040 and ask about that specific notice. They can tell you exactly what it was for and resend it if needed.

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lmao welcome to the wonderful world of the IRS where they make changes without telling you and expect you to figure it out 🤡 I had FOUR cancellations and reissues before I finally got my money last year

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Dyllan Nantx

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I thought NY unemployment was bad until I dealt with IRS 😂 At least with unemployment I could eventually get someone on the phone!

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facts!! and when you finally reach someone they just tell you to wait 6-8 more weeks 💀

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Caesar Grant

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Someone might have reported your account as fraudulent. My roommate had an ex who did this to him out of spite and his account got locked immediately. Had to go through a whole identity verification process to get it back.

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Lena Schultz

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There's a secret phone number that actually works better than the main one. DM me if you want it. Got through in 20 min last time instead of hours.

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Gemma Andrews

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Can you share that number with me too? Been trying to get through for days 😩

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Lena Schultz

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Just DMed you. Hope it helps!

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Honorah King

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Former bank employee here. ACH transfers (which is what KeyBank uses for these deposits) only process Monday-Friday. Even if NY unemployment releases the payment on a weekend, the actual transfer won't begin processing until Monday morning. Then it depends on your bank's posting policies - some post pending deposits right away, others wait until the transfer fully clears.

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Pedro Sawyer

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Thanks for the insider perspective! This makes a lot of sense.

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Anyone else notice that the ny unemployment system runs slower on Fridays too? I swear its like they start the weekend early 😒

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Mason Lopez

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FACTS! Trying to do anything on the site Friday afternoon is useless. System probably running on some ancient server that needs a weekend nap too 🤣

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I bet a million dollars that if you call and talk to an actual person, they'll fix it in 5 minutes. The problem is getting through to them...

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Marilyn Dixon

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The way that I finally got through to someone at ny unemployment was using claimyr.com - it makes the calls for you and connects when an agent answers. Totally worth it after I wasted days trying to call myself.

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wait hold up - does this actually work or is it just the usual BS?

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Marilyn Dixon

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it works. they dial for you and wait on hold, then call your phone when a human answers. saved me literally days of frustration

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Not to hijack your thread but I've been having the WORST experience with ny unemployment. My account got hacked and someone changed my direct deposit info. Been trying to reach them for 3 weeks with no luck. Has anyone successfully gotten through to them lately? I'm desperate.

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Thank you!! Going to try this right now. I'm at my wits end with this whole situation.

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Donna Cline

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You can also try calling right when they open at 8am. That's how I got through, but it still took like 20 attempts.

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Does anyone know if these new hour ranges also apply to PTO hours? Like if I use 8 hours of PTO from my new part-time job, is that still 0 days now?

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Yes, PTO counts as hours worked so it would fall under the same ranges. 8 hours of PTO would be 0 days under the new system.

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