Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Have you tried using the "Trusted Referees" option? It's buried in their help section but lets you do a video call with a person who can manually verify you without all the security key stuff. Worked for me when I was stuck in a similar situation.
I did the video call thing but then after that it still asked for the security key. So frustrating!
That's weird, the video call should have been enough. Sounds like a glitch in their system. Might be worth contacting ID.me support directly.
Ravi Kapoor
Pro tip: ID.me works waaaaay better on mobile than desktop in my experience. Also try using cellular data instead of wifi, sometimes that helps bypass some of their weirder security checks.
Join the conversation
I knw this sounds weird but try calling your local IRS office instead of the main number. They sometimes have appointments available and can look up your refund status right there.
Had a similar issue with my ny unemployment and federal taxes. What worked for me was going thru my state senator's office. The IRS has liaisons with congressional offices. Google your state senator, call their district office, ask for constituent services.
Ava Williams
•This 👆 Elected officials can often cut through red tape faster than we can alone.
Join the conversation
lol welcome to the wonderful world of ny unemployment where nothing works right and nobody can help u 🤡 been dealing with this nonsense since october
i feel this in my SOUL 😠it's like they intentionally make it difficult
Emma Wilson
•fr unemployment be like: 'sorry we can't pay u but also we won't tell u why' 💀
QuantumLeap
I had a similar issue and ended up contacting my state assembly person. They have special liaisons with ny unemployment who can actually fix things. Might be worth a try if you can't get through on the phone.
Join the conversation
I had this exact thing! Bus driver for 7 years and I saw that form too. I couldn't get anyone on the phone so I went to my local workforce office and they told me it was a pandemic thing that doesn't apply to me. You can just ignore it.
Liam Fitzgerald
its a mess but there is hope! I was in the same situation. Got $670 when supposed to get $1580. I tried calling for weeks with no luck, then finally used this service called claimyr that got me through to an agent. The person explained that there was a system-wide calculation error they're fixing case by case. She put in a request and I got the rest of my refund 2 weeks later. Check them out at claimyr.com - totally worth it!
0 coins
Liam Fitzgerald
•So I was about to throw my phone after 3 hours on hold when my friend told me about it. Not a hack, they literally just wait on hold for you. When an agent picks up, they call you. that's it. but whatever, stay on hold all day if you want lol
0 coins
Amara Adebayo
•FWIW I used them too and it worked. honestly felt stupid for not knowing about it sooner after wasting days on hold
0 coins
Giovanni Rossi
The NY DOL is running on outdated systems that cant properly calculate these refunds. My friend who works there says theyre completely overwhelmed and prioritizing new claims over fixing old ones. Your best bet is to call and ask specifically for the "tax refund adjustment team" - thats the special unit handling these issues.
0 coins