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Another emerald card data point: deposit date 9/22, actually received 9/25 (so 3 days late). Got about $1,190 back. Hope that helps!
To everyone still waiting - I just checked the IRS2Go app and it now shows that emerald card deposits for this week's batch were delayed due to "processing issues" and should all be deposited by end of day Monday. Might save some of you from checking your accounts every 5 minutes like I was 😅
you need to find out if your BYE date passed. That's your Benefit Year End date. If it passed, you gotta file a new claim even if you have money left. The system won't tell you this clearly.
have u tried messaging them on twitter? sounds stupid but i got a response that way when i couldn't get through on the phone
Really? I'll try that. Do you just DM the official account?
How do you normally get your payment? Direct deposit or debit card? Some people with the debit card option have been seeing delays recently.
You might be hitting your maximum weeks allowed. Check how many effective days you have remaining in your payment history.
has ur roomate checked her payment history on the website? sometimes it will show a hold reason. login > payment history > look for any message in red
Everytime the system "updates" this happens to thousands of people. It's like clockwork. I've been on unemployment since last year and had to deal with this 4 separate times. Each time the only solution was calling. Save yourself the headache and use a service to get thru. I've used claimyr.com twice and it was worth every penny since I got my benefits back in days instead of weeks.
Not that I know of. I tried some auto-dialer apps but they didn't work for getting through the unemployment IVR system. This was the only thing that worked for me.
Freya Collins
I just came to say the NY unemployment system is a complete JOKE. I've been trying to resolve an issue for MONTHS and can't get anyone on the phone. The fact that we have to worry about normal system adjustments just shows how poorly they communicate with us. It's embarrassing.
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Oscar O'Neil
•Have you tried using claimyr.com? I was in the same boat until I found them - they got me connected to a real agent who fixed my issues. Changed everything for me.
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Freya Collins
•never heard of it but at this point ill try ANYTHING
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Sara Hellquiem
this happened to my roommate and it turned out it was a cost of living adjustment they applied retroactively. she never got any notification or explanation, it just showed up. the system is so broken they dont even bother explaining when they give us MORE money lol
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