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I've been dealing with NY unemployment for 18 months and here's what I can tell u: DOCUMENT EVERYTHING. Take screenshots of your payment history before and after the negative amount. Save any emails or messages. Write down names of anyone you speak to. You'll need all this if you have to appeal.
just throwing this out there but have u moved recently? sometimes when your address changes they can flag your account for verification and hold payments
I did actually move about 3 months ago! But I updated my address in the system right away.
tried logging into id.me today and my account was showing as "verified" but ny unemployment still says pending?? makes no sense
that's exactly what I was saying! they're two separate systems. id.me can show verified but unemployment still has to process it on their end
Dont waste ur time waiting. Srsly. I waited 6 weeks thinking it would just magically start working. Finally used claimyr.com to get an agent on the phone and they fixed it in 5 minutes. Turns out my ID verification was done but stuck in some queue on their end. Talking to an agent got my $ unlocked so fast, wish I'd done it weeks earlier.
Just tried this after seeing multiple people mention it. Got connected to an agent after about 2.5 hours! They confirmed my ID verification was completed but not processed yet. They're expediting it now.
Unpopular opinion but you might just need to wait it out. My backpay randomly appeared after 7 weeks with no warning or explanation. The system is working through a HUGE backlog.
Watch out - if they coded your claim wrong initially, they might not even know you're eligible for those earlier weeks. I had to literally explain to the agent that I had been laid off in March not May because someone entered my info wrong.
How would I know if they coded my claim wrong? Is there somewhere I can see that info?
On your payment history page, check the "effective date" of your claim. That should match the date you became unemployed. If it doesn't, that's your problem right there.
has anyone actually received a paper check who can confirm what the envelope looks like? i think mine might have been stolen from my mailbox ðŸ˜
Plain white envelope with NY state return address. Nothing flashy or obvious that it's a check inside. Easy to miss!
thx! gonna check with my neighbors to see if anyone got it by mistake
The whole NY unemployment system is designed to be confusing so people give up on getting what they're owed. Been dealing with them for years and it never gets better no matter who's in charge.
bruh that's so messed up. people need this money to survive
Yep. And the phone system is designed to handle way fewer calls than they actually get. It's not broken - it's working exactly as intended.
Lauren Johnson
i had something similar happen and it was bcuz they found out one of my employers had reported incorrect wages. Took like 5 weeks but eventually got a pretty decent chunk of money backdated. just wait it out or try to get someone on the phone if ur anxious about it.
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Jade Santiago
Fun fact: the NY unemployment system still runs on COBOL programming from the 1970s. That's why these 'recalculations' and weird messages happen - the system is literally ancient. 🦖
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Daniel Price
•that explains why the website looks like it was made before the internet existed lol
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Olivia Evans
•No wonder it takes them 6 weeks to make a simple change to your claim. They're probably using punch cards to update the system 💀
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