New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

has anyone tried emailing instead of calling? what's the best email address to reach them?

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I've emailed like 5 times over the past month about a different issue and never got a response. calling is your only real option unfortunately

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Emailing is useless, tried it multiple times. You need to call or use a service like claimyr.com to reach an actual person

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Check the news! Just saw on channel 4 that there's a technical glitch with the $300 payments affecting multiple states. NY labor department said all payments should be processed by end of week. No need to call or do anything.

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finally some official confirmation! wish they would put this on their website

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NY unemployment tax transcript confusion - $2,472 refund showing Aug 18 but $2,448 being taken back Aug 30?

I just checked my tax transcript and I'm super confused about what's going on with my NY unemployment taxes. According to what I'm seeing, I'm supposed to get a refund of $2,472.06 on August 18th, but then on August 30th they're taking $2,448.00 back from me?? Can someone make sense of this for me? My transcript shows my adjusted gross income was $68,654.00 with taxable income of $43,854.00. It shows my original tax return was filed in April 12, 2021, and I had about $7,672.00 in withholding. My tax per return is $3,318.00. There's an entry for 'Additional tax assessed' from April 27, 2020 that shows $0.00, and another one from January 18, 2021 that also shows $0.00. I already received a refund of $4,354.00 back on March 25, 2021. But what's confusing me is these new entries: - August 18, 2021: Refund issued $2,472.06 - August 30, 2021: Interest credited to your account -$24.06 - August 30, 2021: Reduced or removed prior tax assessed -$2,448.00 - August 30, 2021: Notice issued $0.00 The transcript has all these codes like "150 Tax return filed" with cycle numbers like "20211201" and "16211-476-17932-1" for the withholding. My return due date was April 15, 2021 but they received it on April 12, 2021. The processing date was also April 12, 2021. I don't have any self-employment income - it shows SE Taxable Income Taxpayer: $0.00, SE Taxable Income Spouse: $0.00, and Total Self Employment Tax: $0.00. I don't understand if I'm getting money or if they're taking money away? Please only answer if you actually know how to read these transcripts, not just guessing!

everyone saying these are automatic adjustments is right but MAKE SURE THE IRS HAS YOUR CORRECT BANK INFO. My sister's refund got sent to a closed account and it took her MONTHS to straighten it out. Check your account info on the IRS website if you can access it.

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Thanks for the heads up! I should have the same account as when I filed, but I'll double check.

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Mei Liu

This whole unemployment tax nightmare been a mess since day 1. first they tax all of it, then they untax some of it, then they take forever to process the refunds, and then they send out confusing transcripts that make ppl think theyre in trouble when really theyre gettin money back. its like they WANT us to be confused 🤦‍♂️

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The benefit amount increase is actually good news! I had something similar happen last year - got a random increase of about $2000. Turns out they did a review of my wages and found additional earnings they hadn't counted before. You'll probably get more weekly benefits going forward too!

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That would be amazing! Fingers crossed that's what's happening here.

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has anyone figured out whats going on???? same thing happened to me and i need this money for rent asap 😭😭😭

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Based on what people are saying, it seems like a system glitch affecting multiple people. The other half of your payment should come through in a few days. If you need to talk to someone ASAP, try claimyr.com - it's the only way I've been able to reach a human at unemployment lately.

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thank u!! gonna try that now cause I cant wait days when rents due tomorrow

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Dealing with ny unemployment is like trying to nail jello to a wall while blindfolded. And both your hands are tied behind your back. And the jello is on fire.

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and someone keeps moving the wall

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and the floor is also jello

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just watched my payment history disappear a payment too! I swear I'm not crazy. Last Thursday it was there and now it's gone. This system is so broken. Has anyone been able to get this resolved??

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my friend had the same thing and said claimyr.com got her through to a rep who fixed it in one call

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As a temporary solution, ask a friend if you can use their computer to check your account status online. Sometimes the error is device-specific. And clear your cookies/cache before trying.

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Tried that already - used my sister's laptop, my phone, the library computer... same error message every time 😭

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Everyone saying call at certain times or try different methods... y'all killing me 😂 We all know NY unemployment phone lines are IMPOSSIBLE regardless when you call. I finally got through using claimyr.com after trying for weeks on my own. talking to an agent got my $ unlocked so fast after two months of nothing. saved my apartment fr

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another day, another company promising to fix the unfixable unemployment system lol

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So I was about to throw my phone after 3 hours on hold when my cousin told me about it. They don't fix anything themselves - they just get you past the hold time. After that you talk to DOL directly. Was skeptical too but it worked

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