New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anastasia Sokolov

Confused about NY unemployment - benefits exhausted message but still money left?

I got laid off last October and have been collecting unemployment since then. My Benefit Year End date is May 17, 2022, and I still have around $4500 left in my Maximum Amount Payable according to my account. I've been filing claims every week like normal and getting paid without any issues until this week. When I submitted my weekly certification yesterday, I suddenly got a message saying "You have exhausted all unemployment benefits on your claim" which makes absolutely no sense to me since I can clearly see there's still money in my account. I'm freaking out because I still need this money to pay rent next month. Has anyone else dealt with this? Do I need to file a new claim even though my BYE hasn't passed yet? I'm worried they'll say I was collecting when I shouldn't have been and make me pay everything back. I've tried calling about 20 times today but can't get through to a human. Should I just keep certifying weekly even with that message showing up? This system is so confusing.

check ur payment history and see what it says for "type" on the last payment. if it says UI, then u used up regular benefits. If it says PEUC, then something else is wrong

0 coins

sounds like u need to switch over to PEUC

0 coins

They're supposed to do that automatically but with NY unemployment nothing is actually automatic 🙄

0 coins

Ava Martinez

NY unemployment tax transcript confusion - $2,472 refund showing Aug 18 but $2,448 being taken back Aug 30?

I just checked my tax transcript and I'm super confused about what's going on with my NY unemployment taxes. According to what I'm seeing, I'm supposed to get a refund of $2,472.06 on August 18th, but then on August 30th they're taking $2,448.00 back from me?? Can someone make sense of this for me? My transcript shows my adjusted gross income was $68,654.00 with taxable income of $43,854.00. It shows my original tax return was filed in April 12, 2021, and I had about $7,672.00 in withholding. My tax per return is $3,318.00. There's an entry for 'Additional tax assessed' from April 27, 2020 that shows $0.00, and another one from January 18, 2021 that also shows $0.00. I already received a refund of $4,354.00 back on March 25, 2021. But what's confusing me is these new entries: - August 18, 2021: Refund issued $2,472.06 - August 30, 2021: Interest credited to your account -$24.06 - August 30, 2021: Reduced or removed prior tax assessed -$2,448.00 - August 30, 2021: Notice issued $0.00 The transcript has all these codes like "150 Tax return filed" with cycle numbers like "20211201" and "16211-476-17932-1" for the withholding. My return due date was April 15, 2021 but they received it on April 12, 2021. The processing date was also April 12, 2021. I don't have any self-employment income - it shows SE Taxable Income Taxpayer: $0.00, SE Taxable Income Spouse: $0.00, and Total Self Employment Tax: $0.00. I don't understand if I'm getting money or if they're taking money away? Please only answer if you actually know how to read these transcripts, not just guessing!

everyone saying these are automatic adjustments is right but MAKE SURE THE IRS HAS YOUR CORRECT BANK INFO. My sister's refund got sent to a closed account and it took her MONTHS to straighten it out. Check your account info on the IRS website if you can access it.

0 coins

Thanks for the heads up! I should have the same account as when I filed, but I'll double check.

0 coins

Mei Liu

•

This whole unemployment tax nightmare been a mess since day 1. first they tax all of it, then they untax some of it, then they take forever to process the refunds, and then they send out confusing transcripts that make ppl think theyre in trouble when really theyre gettin money back. its like they WANT us to be confused 🤦‍♂️

0 coins

Mei Lin

My $300 federal boost missing from ny unemployment payment this week - still supposed to run til Sept

Just got my weekly unemployment deposit today but noticed I only received my regular state benefit of $235, not the additional $300 federal supplement. I thought the federal boost was supposed to continue until September 4th? This is the first week I haven't received it since April. Checked my payment history online and it only shows the state amount. Anyone else experiencing this? Called the unemployment office multiple times but can't get through to anyone. Getting pretty worried as I was counting on that money for rent next month.

has anyone tried emailing instead of calling? what's the best email address to reach them?

0 coins

I've emailed like 5 times over the past month about a different issue and never got a response. calling is your only real option unfortunately

0 coins

Emailing is useless, tried it multiple times. You need to call or use a service like claimyr.com to reach an actual person

0 coins

Check the news! Just saw on channel 4 that there's a technical glitch with the $300 payments affecting multiple states. NY labor department said all payments should be processed by end of week. No need to call or do anything.

0 coins

finally some official confirmation! wish they would put this on their website

0 coins

Jamal Thompson

Only got half payment from NY unemployment this week but benefit amount increased?

So I certified on Sunday like usual for last week and my payment just hit today, but it's only showing $297 instead of the normal $594 I've been getting. When I check my payment history it shows they only paid me for 2 days instead of the 4 days I claimed. The weird thing is my total maximum benefit amount actually increased by about $1,800 out of nowhere. I double-checked my certification and I definitely said I was available and looking for work all 4 days. Been receiving benefits since August after getting laid off, and this is the first time something like this happened. Anyone else experiencing payment issues this week or know what might be going on? The phone lines are impossible to get through.

The benefit amount increase is actually good news! I had something similar happen last year - got a random increase of about $2000. Turns out they did a review of my wages and found additional earnings they hadn't counted before. You'll probably get more weekly benefits going forward too!

0 coins

That would be amazing! Fingers crossed that's what's happening here.

0 coins

has anyone figured out whats going on???? same thing happened to me and i need this money for rent asap 😭😭😭

0 coins

Based on what people are saying, it seems like a system glitch affecting multiple people. The other half of your payment should come through in a few days. If you need to talk to someone ASAP, try claimyr.com - it's the only way I've been able to reach a human at unemployment lately.

0 coins

thank u!! gonna try that now cause I cant wait days when rents due tomorrow

0 coins

Fatima Al-Mansour

NY unemployment ID.me verification - do I really need to buy a security key?

I've been struggling with the ID.me verification process for my unemployment claim since October. After uploading all my documents twice and going through their video call verification process, now they're saying I need a FIDO security key to complete the verification. Do I seriously need to purchase one of these things? They're like $45-60 online from what I can see. I tried using my phone for the verification process but it still asks for this key. Has anyone successfully completed ID.me verification without buying one of these keys? The whole process has been a nightmare and I've been waiting almost 2 months for my benefits already. Every time I think I'm done they add another hurdle. Is there a workaround or am I just stuck buying this thing?

Have you tried using the "Trusted Referees" option? It's buried in their help section but lets you do a video call with a person who can manually verify you without all the security key stuff. Worked for me when I was stuck in a similar situation.

0 coins

I did the video call thing but then after that it still asked for the security key. So frustrating!

0 coins

That's weird, the video call should have been enough. Sounds like a glitch in their system. Might be worth contacting ID.me support directly.

0 coins

Pro tip: ID.me works waaaaay better on mobile than desktop in my experience. Also try using cellular data instead of wifi, sometimes that helps bypass some of their weirder security checks.

0 coins

Prev1...12461247124812491250...1378Next