New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

make SURE you're completing your work search requirements while you wait!! they can use that as a reason to deny your extension if audited later!

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Abby Marshall

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Good point! I've been applying to at least 5 jobs a week and keeping records of everything.

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Smart. I got burned on this once because I didn't document properly. Keep those receipts!

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Kara Yoshida

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whatever you do DONT STOP CERTIFYING!!! Even if it looks like nothing is happening. I stopped for 2 weeks cuz I thought it wasn't working and lost those payments forever 😭😭😭

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my neighbor werks for unemployment (not tax dept tho) and says they r extremely understaffed right now. like 5 people handling thousands of tax doc issues. its not an excuse but explains why noone answers. he suggested trying claimyr if ur desperate cuz its the only way to guarantee talking to someone.

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I get the skepticism, but my neighbor literally told me they're using it internally when they need to reach other departments 😂 The system is THAT broken!

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Ev Luca

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I can believe it. My sister works for a different state agency and said they can never get through to unemployment either. The whole system is a mess.

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Avery Davis

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Just be careful - there's a huge backlog of tax form corrections happening right now. File for an extension if your deadline is coming up soon. I eventually got my corrected 1099-G but it took 6 WEEKS after I finally reached someone.

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Everett Tutum

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wait are u supposed to be certifying even if ur self employed?? i thought that ended with pua??

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Vince Eh

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If you qualify for regular unemployment (had enough W-2 income), you can still collect even if your most recent job was self-employment. That's different from the old pandemic programs.

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Everett Tutum

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oh got it thx for clearing that up

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Sunny Wang

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call them ASAP. people here saying payments are coming through are lucky. my brother had a similar issue and his payment got held for "identity verification" for 3 weeks. don't risk it just call.

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Sunny Wang

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Yeah but only after he finally got through to someone on the phone. Emailing them did nothing.

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Gabriel Ruiz

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sauce? for claimyr

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Sara Unger

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Dont forget that NY has the 599 program where you can keep your benefits while taking approved training courses. Might be worth looking into if he wants to learn a new skill while job hunting. You need to apply for it though.

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Abigail Patel

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I've never heard of this! Do you know where we can find more info?

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Sara Unger

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Here's the link: https://dol.ny.gov/599-program - but you need to talk to a rep to actually get approved for it. It's one of those hidden benefits they don't advertise much.

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Your husband should check if he qualifies for the 13-week Extended Benefits program in NY. Not everyone is eligible but worth checking. You HAVE to call and talk to a rep to find out though, which is a nightmare unless you use a service like claimyr to get through.

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just went through this last week! the trick is to use a desktop instead of phone, and make sure your camera is super good quality. also when taking pics of ID hold it against a WHITE background (not dark) and make sure theres good lighting. worked for me first try after doing all that.

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Rhett Bowman

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I literally couldn't change my bank info for THREE MONTHS because of the ID.me nonsense. Finally got through on the phone after using claimyr.com (which btw was a lifesaver) and the agent told me there was a note on my account saying I'd already been verified! The whole time I was stressing and resubmitting docs they already had everything they needed 🤬 The system is beyond broken.

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Ali Anderson

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That's exactly what I'm worried about! I think I'm already verified but they keep asking me to do it again

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Rhett Bowman

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if u can get through to an actual agent they can check if ur already verified. that's what finally fixed it for me

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