New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sean Murphy

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I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.

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Connor O'Neill

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At least I'm not alone! Let me know if yours shows up tomorrow maybe?

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Sean Murphy

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Will do. If not im gonna have to call, which is like my worst nightmare lol. Been on unemployment since August and this is the first time it's happened.

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Zara Khan

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Sometimes the labor department puts random holds on accounts for "verification" and doesn't even notify you. Happened to me twice. Only way to fix is calling... good luck with that 😑

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Accidentally marked "Yes" for COVID-19 claim on NY unemployment application - unable to reach anyone to fix error for 6 months

I submitted my unemployment application about 6 months ago in February. I realized I made a serious error on the question about "Did you file an Unemployment Insurance Claim during the COVID-19 Pandemic?" where I incorrectly checked "Yes" when I should have selected "No". I've been trying to reach someone at the unemployment office every single day for the past 6 months but no one ever picks up. I ordered the debit card but haven't received any payments because of this mistake. I'm getting desperate because my savings are almost gone now. I even signed the E-Signature Disclaimer where "I certify that the information I have given on this form is correct" and "I understand that I may be asked to provide proof to verify the correctness of this information." I checked the box confirming "I have read and understand the e-signature disclaimer." The form clearly stated "I know that Federal funds are provided and that penalties are prescribed by law for willful misrepresentation or concealment of material facts in order to obtain assistance payments which I am not entitled to receive under the act." But my mistake wasn't willful - it was just an accident! I think my application might be stuck because the system shows I applied during COVID-19 when I didn't. The form mentioned "You cannot apply for PUA until you apply for regular unemployment insurance first and we inform you that you are ineligible for regular benefits. Once you are informed that you are ineligible for regular unemployment insurance you may apply for PUA benefits." The website says I should "Claim PUA benefits online by using the Department of Labor's website: www.labor.ny.gov/signin" and then "enter your NY.gov username and password, click 'Unemployment Services,' and then choose 'Claim weekly benefits.'" But I can't even get to that point because of my original error. Has anyone dealt with this same issue? How did you fix it? The form mentions "If you are denied Pandemic Unemployment Assistance benefits you have a right for a hearing before an administrative law judge at no cost or obligation to you" - should I request a hearing? Any advice would be appreciated because I can't keep going like this.

Ezra Beard

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Have you tried faxing them? I know it sounds ridiculous in 2023 but sometimes the old school methods work when everything else fails.

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I actually did this! Sent a fax explaining my situation and included my phone number. Got a call back 3 days later. Totally worth finding a fax service online.

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If ur having trouble with the covid question specifically, mention that when u do get someone on the phone. They have a special team that handles those issues and they can transfer u directly.

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check ur spam folder. deadass they sent all my important emails there and i almost missed the deadline to submit docs.

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Mei-Ling Chen

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In case nobody mentioned it yet, there's a separate email specifically for backlogged claims: backlog@labor.ny.gov - it's not advertised but sometimes gets faster responses than the main channels.

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Is this email still active? I tried it last month and my message bounced back.

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Mei-Ling Chen

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Oh dang, maybe they shut it down. Try unemploymentassistance@labor.ny.gov instead. That one worked for my cousin recently.

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2020 Tax Transcript Shows $3,200 Refund Cancelled and Reissued Next Day - What Happened to My NY Unemployment Return?

I got my tax transcript from 2020 and I noticed something weird. My refund of $3,200 was issued on April 27, 2020, but then it shows as cancelled the same day. Then it was reissued the next day on April 28. There was also a notice issued on April 27 but I don't remember getting anything. I never had any problems getting my refund - it was deposited into my account about a week after I filed. So why does it show as cancelled and reissued? When I look at my transcript, here's what I'm seeing: ADJUSTESTATUS INCOME GROSS SE PER RETURN: TAX TAXABLE INCOME, Head 03 of FROM Household THE RETURN OR As ADJUSTED ** 8,392.00 SE TAXPAYER TAXABLE INCOME 0.00 0.00 SPOUSE TAXABLE INCOME 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE 0.00 PROCESSING DATE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) CODE 150 EXPLANATION OF TRANSACTION TRANSACTIONS Apr. 15, 2021 Tax return filed Apr. 19, 2021 16221-449-50000-1 CYCLE DATE 806 20211305 04-19-2021 AMOUNT W-2 or 1099 withholding $0.00 766 Tax relier cradis 66 Credit to your account 04-15-2021 -$1,772.00 46 Refund issued 04-27-2020 41,246.00 0 Additional tax assessed 04-15-2020 41,000.00 16254-999-05099-0 20201505 04-27-2020 42,200.00 $0.00 1 Refund cancelled 04-27-2020 5 Refund issued -02,200.00 04-28-2020 Notice issued $3,200.00 04-27-2020 $0.00 The transcript shows 'additional tax assessed' of $2,000 on April 15, 2020, then a 'credit to account' of $2,246 on April 15, 2021. I also see that my filing status was Head of Household with a gross income of $8,392.00, but my taxable income shows as $0.00. There's a cycle date of 20201505 on April 27, 2020, and another cycle date of 20211305 on April 19, 2021. I'm confused about what all this means, especially the cancelled and reissued refund on consecutive days. Has anyone else seen this kind of thing on their transcript? Could this cause problems with my NY unemployment? I'm also curious about the "Tax relier cradis" line and what that might be referring to.

Hattie Carson

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The notice code on April 27, 2020 is what you need to follow up on. Call the IRS at 1-800-829-1040 and ask about that specific notice. They can tell you exactly what it was for and resend it if needed.

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Destiny Bryant

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lmao welcome to the wonderful world of the IRS where they make changes without telling you and expect you to figure it out 🤡 I had FOUR cancellations and reissues before I finally got my money last year

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Dyllan Nantx

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I thought NY unemployment was bad until I dealt with IRS 😂 At least with unemployment I could eventually get someone on the phone!

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Destiny Bryant

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facts!! and when you finally reach someone they just tell you to wait 6-8 more weeks 💀

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Honorah King

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Former bank employee here. ACH transfers (which is what KeyBank uses for these deposits) only process Monday-Friday. Even if NY unemployment releases the payment on a weekend, the actual transfer won't begin processing until Monday morning. Then it depends on your bank's posting policies - some post pending deposits right away, others wait until the transfer fully clears.

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Pedro Sawyer

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Thanks for the insider perspective! This makes a lot of sense.

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Brielle Johnson

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Anyone else notice that the ny unemployment system runs slower on Fridays too? I swear its like they start the weekend early 😒

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Mason Lopez

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FACTS! Trying to do anything on the site Friday afternoon is useless. System probably running on some ancient server that needs a weekend nap too 🤣

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