My husband has been out of work for about 14 months now. He's been applying for jobs constantly - at least 3-4 applications every single day. He's worked in restaurants his whole life (mostly as a line cook) and that industry is still struggling where we live. His unemployment benefits are supposed to end next week and we're starting to panic. He's had a few interviews but nothing has panned out yet. Does anyone know what happens after his benefits run out? Is there any way to extend them or apply for something else? Or is he just completely cut off? We've been barely making ends meet with the current benefits and I'm worried about how we're going to pay rent next month. The job market for restaurant workers here is still terrible even though places claim they're hiring. They either don't call back or only offer like 10 hours a week which isn't enough. Any advice would be greatly appreciated. We're getting desperate.

Been battling with the ID.me verification system for days now. Last week I spent almost 4 hours trying to submit my verification documents because the system kept rejecting my driver's license for no apparent reason. Finally got it to accept everything and it showed as submitted. Then today I get a message saying I need to complete the verification process again even though it was already submitted! All I'm trying to do is change my banking information on my ny unemployment account. Now I've had to resubmit all my ID.me verification documents again. The whole process is ridiculous when all I want to do is update where my payments go. Anyone else dealing with this ID.me nightmare?

My roommate has been trying to finalize her unemployment claim since April but keeps hitting roadblocks because she doesn't use any social media accounts. The unemployment office needs additional verification documents from her, but their website keeps glitching when she tries to upload them. She's called over 30 times in the past two weeks with no luck getting through to an actual person. I told her I'd try to help since I've been through the unemployment process before. She's super stressed because her savings are running dangerously low (down to about $780) and her last job didn't give her final paycheck yet. She tried going to the local office in person last Wednesday, but they just told her she needed to upload everything online or call the main number - which is exactly what wasn't working in the first place! Anyone know a reliable way to get these documents submitted or a direct contact that actually works? She's about to get evicted if this doesn't get resolved by next month.

I'm losing my mind dealing with the unemployment office. They owe me for all of April but nobody gives me the same answer twice. When I was laid off in February, I started my claim while still receiving severance. An agent told me they created a separate claim specifically for April after my severance ended. I confirmed this with them and they assured me the money would come. Now I called back yesterday and this new person is saying that conversation never happened, those certified weeks don't exist, and my only option is to send messages through their useless portal that nobody responds to. I've called 8 times now and gotten 8 different answers. This is ridiculous - I'm starting to think they're just hoping I'll give up and go away. Anyone else dealt with this kind of runaround from NY unemployment?

Got notification that I'm getting a tax refund for overpaid unemployment taxes from last year. My account says it's scheduled to be deposited on May 20th, but I'm seeing posts all over Facebook that people already got their deposit today. Anyone else waiting until the 20th or did you already get yours? The email said they're refunding around $1,650 to me but nothing in my account yet. Starting to worry since seems like everyone else already got theirs? Called the ny unemployment number but couldn't get through to anyone (shocker).