New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After struggling to get my benefits for 5+ weeks I finally found a solution that worked beautifully. I used Claimyr (claimyr.com) and it was a total game changer! It calls NY unemployment for you and then connects you once a real person is on the line. I was skeptical but desperate, and talking to an agent got my $ unlocked so fast. My issues were resolved in a single phone call after weeks of frustration. If you're stuck like I was, definitely worth checking out.

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I get the skepticism but it literally just does the waiting for you. Instead of YOU being on hold for 3 hours, their system does it and calls you when there's a human. Nothing magical about it - just saves your time and sanity

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So I was about to throw my phone after 3 hours on hold when my buddy told me about this. Worked like a charm. Not a miracle solution but definitely saves you from hold music hell

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NY DOL is absolutely drowning in claims right now. I have a friend who works there and they said they're over 3 weeks behind on processing backpay issues. Apparently there was a system glitch in September that affected thousands of accounts. Keep trying to reach them but also know it might resolve itself in the next week or two.

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Thanks for the insider info. I guess that explains why it's taking so long. Still frustrating when bills keep coming though 😕

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i tried chatting with them online thru the website and they were zero help. gave me a copy paste response that didn't even answer my question. such clowns 🤡

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That chat feature is literally useless. It's either a bot or the world's most unhelpful humans. Can never tell which lmao

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Pro tip: if you do need to call, do it right when they open at 8:00am on Monday. That's when wait times are shortest. Still not great but way better than mid-day.

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I've tried this and still waited 2+ hours 😩

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The real pro tip is using claimyr.com - they wait on hold so you don't have to. Worth every penny when I was desperate to reach someone.

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I had the exact same thing! It turned out to be additional weeks I qualified for based on my specific claim type and the unemployment rate in my region. But the only way I found out was by talking to someone. I spent weeks trying to get through on the phone with no luck, then used claimyr.com and got connected to someone who explained everything. Turns out I was eligible for 7 more weeks, not the full 13 the system was showing.

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Am I the only one who thinks the whole NY unemployment system needs to be completely rebuilt from scratch? These constant glitches and confusions are ridiculous. We're talking about people's livelihoods!

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It's criminal how bad it is. People can't pay rent because the system is so broken.

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fr fr I heard they desperately tried to update during covid but it was such a mess they had to bring retired programmers back to fix it lmao

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cant believe how complicated they make this!! its ur money and they act like ur trying to rob a bank just to see ur payment history smh

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For real!!! And then they get mad when you report the wrong amount on taxes. Make it make sense 🤦‍♀️

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Call them. That's what I had to do. The website is useless for anything beyond basic stuff.

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Yeah but calling means being on hold for 3 hours if they even pick up at all

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Try using claimyr.com - they'll wait on hold and call you when they get a real person. Saved me hours of frustration!

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Quick tip: when you call, if you press 3, then 2, then wait 5 seconds and press 1, then 4 - it bypasses some of the menu options and gets you closer to a real person. Doesn't always work but has helped me get through faster a few times.

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I tried this and it just disconnected me lol. I think they change the menu options regularly to prevent these workarounds.

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might depend on what time you call. works better during off-peak hours in my experience

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My sister is going through the same thing right now. She's on week 5 of waiting after ID.me verification. The worst part is she keeps calling and getting different answers each time - one person says it's almost done, next person says it hasn't even been looked at yet. Total failure of a system.

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