New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dominique Adams

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I bet a million dollars that if you call and talk to an actual person, they'll fix it in 5 minutes. The problem is getting through to them...

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Marilyn Dixon

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The way that I finally got through to someone at ny unemployment was using claimyr.com - it makes the calls for you and connects when an agent answers. Totally worth it after I wasted days trying to call myself.

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Louisa Ramirez

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wait hold up - does this actually work or is it just the usual BS?

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Marilyn Dixon

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it works. they dial for you and wait on hold, then call your phone when a human answers. saved me literally days of frustration

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Caesar Grant

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Someone might have reported your account as fraudulent. My roommate had an ex who did this to him out of spite and his account got locked immediately. Had to go through a whole identity verification process to get it back.

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Lena Schultz

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There's a secret phone number that actually works better than the main one. DM me if you want it. Got through in 20 min last time instead of hours.

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Gemma Andrews

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Can you share that number with me too? Been trying to get through for days 😩

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Lena Schultz

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Just DMed you. Hope it helps!

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Not to hijack your thread but I've been having the WORST experience with ny unemployment. My account got hacked and someone changed my direct deposit info. Been trying to reach them for 3 weeks with no luck. Has anyone successfully gotten through to them lately? I'm desperate.

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Thank you!! Going to try this right now. I'm at my wits end with this whole situation.

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Donna Cline

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You can also try calling right when they open at 8am. That's how I got through, but it still took like 20 attempts.

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Harper Collins

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Does anyone know if these new hour ranges also apply to PTO hours? Like if I use 8 hours of PTO from my new part-time job, is that still 0 days now?

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Kelsey Hawkins

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Yes, PTO counts as hours worked so it would fall under the same ranges. 8 hours of PTO would be 0 days under the new system.

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Owen Jenkins

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Does anyone know if there's an email address we can use instead of calling? I've been dealing with the same issues and can't get through on any phone line.

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Lilah Brooks

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There's a contact form on their website but they take forever to respond. I submitted one 3 weeks ago and still nothing

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Jackson Carter

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Try messaging them on Twitter. Sometimes their social media team is more responsive than their actual support staff 💯

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Kolton Murphy

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Have you tried using the mobile app instead of the website? Sometimes it works when the main site is down. The NY unemployment app isn't great but it might be a workaround for now.

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Aaliyah Reed

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I didn't even know they had an app! Will look for it now

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Kolton Murphy

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Search for "NY State" in app store - it has multiple services including unemployment. The interface is terrible but at least it works most of the time

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Ezra Collins

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Been working in the unemployment system for over 15 years (now retired). Here's what you need to know about dealing with NY unemployment website issues: First, understand that the system is severely outdated - it was built decades ago and only gets band-aid fixes, not real updates. When it's slow, here's your best bet: - Try accessing between 4:30-6:30am or 8:30-10:00pm for fastest response times - Use a desktop/laptop with a wired connection if possible - Only use Chrome or Edge - Firefox and Safari have known compatibility issues - Clear your browser cache completely before attempting - Fill out one field at a time and wait for confirmation before proceeding - If you get an error, wait 30 minutes before trying again (your session may still be active in their system) If all else fails, calling is actually better but nearly impossible to get through. This is where services like claimyr.com can help - they basically automate the calling process to get you connected to a rep. Once you talk to a human, they can usually resolve issues the website can't. Hope this helps someone!

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Victoria Scott

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THIS!!! 👆👆👆 Best advice in the thread

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Jacob Lewis

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Thank you so much for the detailed info! Especially the specific time windows - that's super helpful!

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anyone tryna meet up and protest outside the unemployment office? this is ridiculous that we can't even access basic services we paid into with our taxes

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Zara Perez

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I'm down. This has gone on too long!

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Daniel Rogers

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You realize that won't fix their servers right? 🤣

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