Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Anyone else sick of how NY unemployment just does whatever they want with no accountability? We're all just sitting here hoping they eventually do what they promised 🤮
PREACH 👏 I'm still waiting on backpay from 6 months ago
It's literally the worst system. My friend in NJ got her refund in like 3 days no problem.
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I was in the same situation and honestly Claimyr.com saved me. It's the only way I could connect with a live person after weeks of trying. Got my claim sorted in one call after they connected me. It's worth checking out if she's desperate - https://youtu.be/Rdqa1gKtxuE has more info.
Nah just sharing what worked for me after nothing else did. Been there done that with the endless hold music and disconnects. When ur about to be evicted you'll try anything.
I was skeptical too but my neighbor used it last month and said it was the only thing that worked after trying for weeks. Desperate times...
Has she tried emailing them at the claims support email? Takes forever to get a response (like 5-7 days) but they eventually did help me submit docs when the portal wasn't working.
Do you have that email address? She's been using the general contact form on the website but never gets any response.
I think it was something like claims.support@labor.ny.gov but double check that on their website. Make sure she puts her claim ID in the subject line!!
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Look at your original tax return and check how much unemployment compensation was reported on line 7 of Schedule 1. Then check if you received the full 10.2% of that amount. If not, definitely challenge it.
Yo I thought they were done issuing these unemployment tax refunds??? I never got mine at all and was on unemployment for half of 2022. Now I'm worried I missed out completely 😳
They're still processing them in batches! My brother just got his last week. Check your tax transcript online to see if there's any pending refund.
thank god, i was about to have a breakdown lol. will check my transcript asap
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i had something similar happen and it was bcuz they found out one of my employers had reported incorrect wages. Took like 5 weeks but eventually got a pretty decent chunk of money backdated. just wait it out or try to get someone on the phone if ur anxious about it.
Fun fact: the NY unemployment system still runs on COBOL programming from the 1970s. That's why these 'recalculations' and weird messages happen - the system is literally ancient. 🦖
that explains why the website looks like it was made before the internet existed lol
No wonder it takes them 6 weeks to make a simple change to your claim. They're probably using punch cards to update the system 💀
Amelia Martinez
Random but I was at my absolute breaking point with NY unemployment (similar situation - kept getting different answers) until I found a way to skip the hold time using claimyr.com. Sounds like you need to talk to a specialist who can actually see both of your claims in the system, not just the regular frontline people. Good luck!
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Ethan Clark
I had something similar w/ them owing me for February. What finally worked: call exactly at 7:58am (right before they open), navigate the menu slowly so you hit the final option right as the clock strikes 8:00. I got through to a senior agent who fixed everything in 10 min.
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