I'm enrolled in the Shared Work Program with ny unemployment and I'm super confused right now. When I certified yesterday, the system showed a message saying I had a "break in claim" but I only worked 10 hours this week (which is less than full-time). According to the rules this shouldn't count as any days worked since it's under 4 hours per day. Now I'm worried my payment that usually hits on Wednesday will be delayed. Has anyone seen this error before? Do I have to wait for some form to come in the mail before they'll release my benefits? My rent is due next week and I'm counting on this money. Anyone know if this is just a glitch or if I actually have a problem with my claim?

I checked my unemployment tax records and noticed I'm missing about $950 from what I should've received. Been getting partial payments that don't match what I'm owed. I definitely paid taxes on all my unemployment benefits but received less than what was withheld. Don't have any child support obligations or outstanding debts, so there's no reason for money to be taken out. My federal tax return was also about $950 less than what should've been refunded based on my calculations. Not sure if they've already processed my refund adjustment or if it's still pending somewhere in the system. Has anyone else experienced this? How do I figure out where my money went? Getting pretty frustrated with the whole process.

Really stressing out here. My NY unemployment benefits supposedly ended on April 24th, but when I log into my account it still shows I have 14 days of benefits remaining. I certified at midnight this past Sunday like I always do, but nothing was released to my payment method. No pending deposit, nothing at all. I tried calling but can't get through to anyone. The website isn't giving me any error messages or notices. Has anyone experienced this weird situation where the system says you have time left but stops paying anyway? I need this money for rent next week and I'm starting to panic.

So frustrating! I selected direct deposit for my unemployment but got a paper check in the mail today (9/15). My payment record shows a release date of 7/25 but I didnt get anything in my bank account. The weird part is that my tax refund from the state went directly to my account no problem! Looking at my payment history is so confusing - there's a bunch of random amounts being added and subtracted: 04-27-2020 $0.00 04-27-2020 $0.00 01-18-2021 -$1,200.00 01-04-2021 $1,200.00 01-18-2021 $0.00 04-12-2021 -$1,339.00 08-30-2021 -$2,185.00 08-30-2021 $0.00 08-20-2021 $2,206.48 08-30-2021 -$21.48 I don't understand why there are entries from April 2020 showing $0.00 twice. Then in January 2021, it shows $1,200.00 added on 01-04-2021, but then that exact amount (-$1,200.00) was removed on 01-18-2021, followed immediately by another $0.00 entry that same day. The April 12th entry shows another deduction of -$1,339.00 with no explanation. Then August gets really weird - on 08-20-2021 they added $2,206.48, but then on 08-30-2021, they deducted -$2,185.00, followed by a $0.00 entry, and then another small deduction of -$21.48 on the same day. Those last two deductions total exactly what they added on 08-20! Not sure what all these transactions mean but at least I finally got paid. Has anyone else had their payment method randomly switched? I'm concerned there might be something wrong with my direct deposit information in their system since they clearly have my bank details for tax refunds.

My benefit year ended on 10.23. After certifying that week, the system directed me to a link for additional information. I followed instructions and clicked 'file new claim', completed the ID.me verification process, and continued as directed. However, when I reached the final step, the system told me 'you cannot file a new claim, you already have a claim on file.' My payment went through normally that week, so I thought everything was resolved. But when I certified again this week, I got the same message, and now I don't see any funds released in my account. I've been trying to call for days with no luck getting through to anyone. Before my BYE date, I did speak with a representative who confirmed I would be eligible to continue receiving benefits after filing a new claim. Now I'm confused whether my claim is just pending or if I missed a step somewhere. Has anyone dealt with this situation recently?