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Is mercury in retrograde or something?? 🪐 Seems like EVERYONE is having unemployment issues this week!
TurboTax user here - filed April 10th and can confirm that the exemption was automatically included in my calculations. You can check by looking at your tax forms in your TurboTax account. The unemployment income should show the reduced amount.
Has anyone actually received a straight answer from calling NY unemployment about this? Their phone system is an absolute nightmare... 😤
They exist! Just hidden behind an impossible phone system. Try claimyr - totally worth it to actually talk to someone.
I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.
Did you check if you're eligible for any extensions? NY sometimes has extended benefits periods during times of high unemployment. You have to call them to find out though - the website is useless.
I've been trying to call for days but can't get through. Always disconnects after the automated messages.
try using claimyr.com - it's the only way I ever got through to an actual person at unemployment
Sofia Ramirez
try reaching out through twitter @NYSLabor - sometimes they respond faster there than on phone. include your full name, last 4 of SSN, and problem in a DM (not public tweet!!
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Dmitry Popov
This EXACT thing happened to my husband in october. His BYE date hit, he did the id.me, tried to file new claim, got that error message. Then got payment one week but not the next. We were totally confused. Turns out the UI system was doing a "soft BYE review" (thats what the agent called it) where they dont make you actually submit a whole new claim but just verify identity. But the messaging is TERRIBLE. Took us calling everyday for a week but when we got thru the agent released all payments in about 5 mins. Use claimyr.com if you're desperate - thats how we finally got someone.
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Zoe Christodoulou
•That's really helpful to know - did he just have to verify his identity with the agent or was there something else they needed from him?
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Dmitry Popov
•the agent just had to push it through on their end. they could see the identity verification was done, system just needed a human to approve it 🙄
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