New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

try reaching out through twitter @NYSLabor - sometimes they respond faster there than on phone. include your full name, last 4 of SSN, and problem in a DM (not public tweet!!

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This EXACT thing happened to my husband in october. His BYE date hit, he did the id.me, tried to file new claim, got that error message. Then got payment one week but not the next. We were totally confused. Turns out the UI system was doing a "soft BYE review" (thats what the agent called it) where they dont make you actually submit a whole new claim but just verify identity. But the messaging is TERRIBLE. Took us calling everyday for a week but when we got thru the agent released all payments in about 5 mins. Use claimyr.com if you're desperate - thats how we finally got someone.

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That's really helpful to know - did he just have to verify his identity with the agent or was there something else they needed from him?

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the agent just had to push it through on their end. they could see the identity verification was done, system just needed a human to approve it 🙄

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NY Unemployment Payment Not Showing for Week After 8/15 - Still Showing Previous Payment from 8/16 Instead of Current Week

Just certified for my weekly unemployment on Sunday and I'm having a weird problem. The system is still showing last week's payment from 10/18/2021 that was released on 10/19/2021, but nothing for this current week. My account details show: Start/Effective Date: 07/26/2021 Benefit Year Ending Date: 07/31/2022 Weekly Benefit Amount: $468.00 Maximum Amount Payable: $12,168.00 Effective Days Remaining: 101 According to the system, I last certified for benefits for the week ending 08/15/2021, and my payment for that week was released on 08/16/2021. I certified on time like always and I didn't work or change anything. The system usually updates by Tuesday with my new payment. When I log into uihp2.labor.ny.gov, I can see all my information, including the note about Weekly payments for $600 showing "O" under the "Effective Days" column, and Debit Card or Direct Deposit under the "Type" column, which are the Federal Pandemic Unemployment Compensation (FPUC) payments. I understand that each day in a week (Monday through Sunday) that I qualify for benefits is called an effective day, with a maximum of 4 effective days each week. I know I need to qualify for all 4 effective days to receive my total weekly benefit rate. But I haven't worked at all, haven't received vacation pay, and have been available every day. Has anyone else experienced this delay? Is the NY unemployment system having issues this week or should I be worried something's wrong with my claim? Usually by 6:37 my payment information would have updated.

Is mercury in retrograde or something?? 🪐 Seems like EVERYONE is having unemployment issues this week!

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lollll i was thinking the same thing. maybe it's a full moon 🌕

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did u get a message in ur inbox on the website? sometimes they send notices about payment holds there and its easy to miss

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I checked and there's nothing new in my inbox. Just old generic messages.

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TurboTax user here - filed April 10th and can confirm that the exemption was automatically included in my calculations. You can check by looking at your tax forms in your TurboTax account. The unemployment income should show the reduced amount.

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Thanks! Just checked mine and you're right, it shows the reduced amount.

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Has anyone actually received a straight answer from calling NY unemployment about this? Their phone system is an absolute nightmare... 😤

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I've literally never gotten through to a human on that line. It's like they don't exist

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They exist! Just hidden behind an impossible phone system. Try claimyr - totally worth it to actually talk to someone.

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I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.

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At least I'm not alone! Let me know if yours shows up tomorrow maybe?

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Will do. If not im gonna have to call, which is like my worst nightmare lol. Been on unemployment since August and this is the first time it's happened.

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Sometimes the labor department puts random holds on accounts for "verification" and doesn't even notify you. Happened to me twice. Only way to fix is calling... good luck with that 😑

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Did you check if you're eligible for any extensions? NY sometimes has extended benefits periods during times of high unemployment. You have to call them to find out though - the website is useless.

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I've been trying to call for days but can't get through. Always disconnects after the automated messages.

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try using claimyr.com - it's the only way I ever got through to an actual person at unemployment

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When my benefits ran out last year I started doing odd jobs on TaskRabbit - furniture assembly, helping people move, etc. Made decent money and it was flexible enough that I could still go to interviews. Just an idea!

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