New York Unemployment

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How to know if NY unemployment ID.me verification went through?

So I've been struggling with this verification thing for ny unemployment. Lost my job in October due to downsizing and applied for benefits right away. Everything was going smoothly until two weeks ago when they suddenly stopped my payments and told me I needed to verify my identity through ID.me. I completed all the steps on November 5th - uploaded my license, did the face scan, answered security questions, even had a video chat with someone. It seemed like everything went okay but my dashboard still says 'pending verification' when I log into my unemployment account. It's been 9 days now and still no payments. I've tried calling but can't get through to a real person. How do I know if my verification actually worked? Has anyone else dealt with this? I'm getting really worried because rent is coming up and I have no idea if or when my benefits will start again.

check ur messages in ur online account. sometimes they send a message there but dont email u about it 🙄 classic NYSDOL, making everything as confusing as possible

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One thing nobody tells you: if you log into ID.me directly (not through the NYSDOL link) you can see your verification status. If it shows verified there but not in your unemployment account, that means NYSDOL hasn't processed it yet. That's when you need to get on the phone with them.

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Just checked and ID.me shows I'm verified! So that means the holdup is definitely on NYSDOL's end. Thanks for this tip!

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Filed NY unemployment in May, 5 months with no response despite sending all documents

I submitted my unemployment claim back in May after losing my job. It's now October and I haven't received any updates on my application status. I've sent in every document they asked for, followed up multiple times, and even reached out to my local representative for help. Nothing has worked. I was forced to withdraw money from my retirement savings just to survive, which I'm absolutely regretting now since it came with heavy penalties. Haven't received a single call, email, or letter from unemployment. With benefits getting ready to expire soon, I'm completely out of options. Does anyone know what else I can try at this point? And if they finally approve my claim in the next few weeks, will I still get the extra $360 weekly supplement that I should have been receiving this whole time?

check ur spam folder. deadass they sent all my important emails there and i almost missed the deadline to submit docs.

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In case nobody mentioned it yet, there's a separate email specifically for backlogged claims: backlog@labor.ny.gov - it's not advertised but sometimes gets faster responses than the main channels.

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Is this email still active? I tried it last month and my message bounced back.

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Oh dang, maybe they shut it down. Try unemploymentassistance@labor.ny.gov instead. That one worked for my cousin recently.

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Accidentally marked "Yes" for COVID-19 claim on NY unemployment application - unable to reach anyone to fix error for 6 months

I submitted my unemployment application about 6 months ago in February. I realized I made a serious error on the question about "Did you file an Unemployment Insurance Claim during the COVID-19 Pandemic?" where I incorrectly checked "Yes" when I should have selected "No". I've been trying to reach someone at the unemployment office every single day for the past 6 months but no one ever picks up. I ordered the debit card but haven't received any payments because of this mistake. I'm getting desperate because my savings are almost gone now. I even signed the E-Signature Disclaimer where "I certify that the information I have given on this form is correct" and "I understand that I may be asked to provide proof to verify the correctness of this information." I checked the box confirming "I have read and understand the e-signature disclaimer." The form clearly stated "I know that Federal funds are provided and that penalties are prescribed by law for willful misrepresentation or concealment of material facts in order to obtain assistance payments which I am not entitled to receive under the act." But my mistake wasn't willful - it was just an accident! I think my application might be stuck because the system shows I applied during COVID-19 when I didn't. The form mentioned "You cannot apply for PUA until you apply for regular unemployment insurance first and we inform you that you are ineligible for regular benefits. Once you are informed that you are ineligible for regular unemployment insurance you may apply for PUA benefits." The website says I should "Claim PUA benefits online by using the Department of Labor's website: www.labor.ny.gov/signin" and then "enter your NY.gov username and password, click 'Unemployment Services,' and then choose 'Claim weekly benefits.'" But I can't even get to that point because of my original error. Has anyone dealt with this same issue? How did you fix it? The form mentions "If you are denied Pandemic Unemployment Assistance benefits you have a right for a hearing before an administrative law judge at no cost or obligation to you" - should I request a hearing? Any advice would be appreciated because I can't keep going like this.

Have you tried faxing them? I know it sounds ridiculous in 2023 but sometimes the old school methods work when everything else fails.

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I actually did this! Sent a fax explaining my situation and included my phone number. Got a call back 3 days later. Totally worth finding a fax service online.

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If ur having trouble with the covid question specifically, mention that when u do get someone on the phone. They have a special team that handles those issues and they can transfer u directly.

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2020 Tax Transcript Shows $3,200 Refund Cancelled and Reissued Next Day - What Happened to My NY Unemployment Return?

I got my tax transcript from 2020 and I noticed something weird. My refund of $3,200 was issued on April 27, 2020, but then it shows as cancelled the same day. Then it was reissued the next day on April 28. There was also a notice issued on April 27 but I don't remember getting anything. I never had any problems getting my refund - it was deposited into my account about a week after I filed. So why does it show as cancelled and reissued? When I look at my transcript, here's what I'm seeing: ADJUSTESTATUS INCOME GROSS SE PER RETURN: TAX TAXABLE INCOME, Head 03 of FROM Household THE RETURN OR As ADJUSTED ** 8,392.00 SE TAXPAYER TAXABLE INCOME 0.00 0.00 SPOUSE TAXABLE INCOME 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE 0.00 PROCESSING DATE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) CODE 150 EXPLANATION OF TRANSACTION TRANSACTIONS Apr. 15, 2021 Tax return filed Apr. 19, 2021 16221-449-50000-1 CYCLE DATE 806 20211305 04-19-2021 AMOUNT W-2 or 1099 withholding $0.00 766 Tax relier cradis 66 Credit to your account 04-15-2021 -$1,772.00 46 Refund issued 04-27-2020 41,246.00 0 Additional tax assessed 04-15-2020 41,000.00 16254-999-05099-0 20201505 04-27-2020 42,200.00 $0.00 1 Refund cancelled 04-27-2020 5 Refund issued -02,200.00 04-28-2020 Notice issued $3,200.00 04-27-2020 $0.00 The transcript shows 'additional tax assessed' of $2,000 on April 15, 2020, then a 'credit to account' of $2,246 on April 15, 2021. I also see that my filing status was Head of Household with a gross income of $8,392.00, but my taxable income shows as $0.00. There's a cycle date of 20201505 on April 27, 2020, and another cycle date of 20211305 on April 19, 2021. I'm confused about what all this means, especially the cancelled and reissued refund on consecutive days. Has anyone else seen this kind of thing on their transcript? Could this cause problems with my NY unemployment? I'm also curious about the "Tax relier cradis" line and what that might be referring to.

The notice code on April 27, 2020 is what you need to follow up on. Call the IRS at 1-800-829-1040 and ask about that specific notice. They can tell you exactly what it was for and resend it if needed.

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lmao welcome to the wonderful world of the IRS where they make changes without telling you and expect you to figure it out 🤡 I had FOUR cancellations and reissues before I finally got my money last year

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I thought NY unemployment was bad until I dealt with IRS 😂 At least with unemployment I could eventually get someone on the phone!

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facts!! and when you finally reach someone they just tell you to wait 6-8 more weeks 💀

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NY unemployment payment timing question - does KeyBank deposit on weekends?

I got released from my restaurant job on Wednesday and filed my claim right away. My first certification was processed yesterday (Friday) and I'm trying to figure out when I'll actually see the money. Does KeyBank make deposits on Saturdays? Or do I have to wait until Monday? Really stressed about bills coming up next week. Normally I would certify on Sunday but this time it's different. Anyone know the timeline for deposits when you certify on a Friday?

Former bank employee here. ACH transfers (which is what KeyBank uses for these deposits) only process Monday-Friday. Even if NY unemployment releases the payment on a weekend, the actual transfer won't begin processing until Monday morning. Then it depends on your bank's posting policies - some post pending deposits right away, others wait until the transfer fully clears.

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Thanks for the insider perspective! This makes a lot of sense.

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Anyone else notice that the ny unemployment system runs slower on Fridays too? I swear its like they start the weekend early 😒

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FACTS! Trying to do anything on the site Friday afternoon is useless. System probably running on some ancient server that needs a weekend nap too 🤣

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