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The notice code on April 27, 2020 is what you need to follow up on. Call the IRS at 1-800-829-1040 and ask about that specific notice. They can tell you exactly what it was for and resend it if needed.
lmao welcome to the wonderful world of the IRS where they make changes without telling you and expect you to figure it out 🤡 I had FOUR cancellations and reissues before I finally got my money last year
I thought NY unemployment was bad until I dealt with IRS 😂 At least with unemployment I could eventually get someone on the phone!
I'm an IT guy who had to help my mom with ID.me last month. Here's my advice: 1. Use a computer, not a phone 2. Make sure your browser is updated (Chrome works best) 3. Clear your cookies/cache before starting 4. Use an ethernet connection if possible, not WiFi 5. Have all docs pre-scanned at high resolution 6. If you get stuck in the verification loop, completely log out, wait 24 hours, then try again with a different email address The system is poorly designed but eventually works if you're persistent. If all else fails, getting a human on the phone is your best bet. I've heard good things about claimyr.com for that part.
I found out that if you have an iPhone 8 or newer you can actually create a digital state ID in your Apple Wallet and use that for ID.me verification! Skips the whole document upload process. Wish someone had told me that before I spent days fighting with their system.
Just google "apple wallet digital ID setup" - only works in some states tho, NY is one of them
I bet a million dollars that if you call and talk to an actual person, they'll fix it in 5 minutes. The problem is getting through to them...
The way that I finally got through to someone at ny unemployment was using claimyr.com - it makes the calls for you and connects when an agent answers. Totally worth it after I wasted days trying to call myself.
Someone might have reported your account as fraudulent. My roommate had an ex who did this to him out of spite and his account got locked immediately. Had to go through a whole identity verification process to get it back.
There's a secret phone number that actually works better than the main one. DM me if you want it. Got through in 20 min last time instead of hours.
Just DMed you. Hope it helps!
Ezra Beard
Have you tried faxing them? I know it sounds ridiculous in 2023 but sometimes the old school methods work when everything else fails.
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Statiia Aarssizan
•I actually did this! Sent a fax explaining my situation and included my phone number. Got a call back 3 days later. Totally worth finding a fax service online.
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Statiia Aarssizan
If ur having trouble with the covid question specifically, mention that when u do get someone on the phone. They have a special team that handles those issues and they can transfer u directly.
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