New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Reginald Blackwell

Filed NY unemployment in May, 5 months with no response despite sending all documents

I submitted my unemployment claim back in May after losing my job. It's now October and I haven't received any updates on my application status. I've sent in every document they asked for, followed up multiple times, and even reached out to my local representative for help. Nothing has worked. I was forced to withdraw money from my retirement savings just to survive, which I'm absolutely regretting now since it came with heavy penalties. Haven't received a single call, email, or letter from unemployment. With benefits getting ready to expire soon, I'm completely out of options. Does anyone know what else I can try at this point? And if they finally approve my claim in the next few weeks, will I still get the extra $360 weekly supplement that I should have been receiving this whole time?

check ur spam folder. deadass they sent all my important emails there and i almost missed the deadline to submit docs.

0 coins

In case nobody mentioned it yet, there's a separate email specifically for backlogged claims: backlog@labor.ny.gov - it's not advertised but sometimes gets faster responses than the main channels.

0 coins

Is this email still active? I tried it last month and my message bounced back.

0 coins

Oh dang, maybe they shut it down. Try unemploymentassistance@labor.ny.gov instead. That one worked for my cousin recently.

0 coins

TillyCombatwarrior

Accidentally marked "Yes" for COVID-19 claim on NY unemployment application - unable to reach anyone to fix error for 6 months

I submitted my unemployment application about 6 months ago in February. I realized I made a serious error on the question about "Did you file an Unemployment Insurance Claim during the COVID-19 Pandemic?" where I incorrectly checked "Yes" when I should have selected "No". I've been trying to reach someone at the unemployment office every single day for the past 6 months but no one ever picks up. I ordered the debit card but haven't received any payments because of this mistake. I'm getting desperate because my savings are almost gone now. I even signed the E-Signature Disclaimer where "I certify that the information I have given on this form is correct" and "I understand that I may be asked to provide proof to verify the correctness of this information." I checked the box confirming "I have read and understand the e-signature disclaimer." The form clearly stated "I know that Federal funds are provided and that penalties are prescribed by law for willful misrepresentation or concealment of material facts in order to obtain assistance payments which I am not entitled to receive under the act." But my mistake wasn't willful - it was just an accident! I think my application might be stuck because the system shows I applied during COVID-19 when I didn't. The form mentioned "You cannot apply for PUA until you apply for regular unemployment insurance first and we inform you that you are ineligible for regular benefits. Once you are informed that you are ineligible for regular unemployment insurance you may apply for PUA benefits." The website says I should "Claim PUA benefits online by using the Department of Labor's website: www.labor.ny.gov/signin" and then "enter your NY.gov username and password, click 'Unemployment Services,' and then choose 'Claim weekly benefits.'" But I can't even get to that point because of my original error. Has anyone dealt with this same issue? How did you fix it? The form mentions "If you are denied Pandemic Unemployment Assistance benefits you have a right for a hearing before an administrative law judge at no cost or obligation to you" - should I request a hearing? Any advice would be appreciated because I can't keep going like this.

Have you tried faxing them? I know it sounds ridiculous in 2023 but sometimes the old school methods work when everything else fails.

0 coins

I actually did this! Sent a fax explaining my situation and included my phone number. Got a call back 3 days later. Totally worth finding a fax service online.

0 coins

If ur having trouble with the covid question specifically, mention that when u do get someone on the phone. They have a special team that handles those issues and they can transfer u directly.

0 coins

Oliver Brown

2020 Tax Transcript Shows $3,200 Refund Cancelled and Reissued Next Day - What Happened to My NY Unemployment Return?

I got my tax transcript from 2020 and I noticed something weird. My refund of $3,200 was issued on April 27, 2020, but then it shows as cancelled the same day. Then it was reissued the next day on April 28. There was also a notice issued on April 27 but I don't remember getting anything. I never had any problems getting my refund - it was deposited into my account about a week after I filed. So why does it show as cancelled and reissued? When I look at my transcript, here's what I'm seeing: ADJUSTESTATUS INCOME GROSS SE PER RETURN: TAX TAXABLE INCOME, Head 03 of FROM Household THE RETURN OR As ADJUSTED ** 8,392.00 SE TAXPAYER TAXABLE INCOME 0.00 0.00 SPOUSE TAXABLE INCOME 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE 0.00 PROCESSING DATE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) CODE 150 EXPLANATION OF TRANSACTION TRANSACTIONS Apr. 15, 2021 Tax return filed Apr. 19, 2021 16221-449-50000-1 CYCLE DATE 806 20211305 04-19-2021 AMOUNT W-2 or 1099 withholding $0.00 766 Tax relier cradis 66 Credit to your account 04-15-2021 -$1,772.00 46 Refund issued 04-27-2020 41,246.00 0 Additional tax assessed 04-15-2020 41,000.00 16254-999-05099-0 20201505 04-27-2020 42,200.00 $0.00 1 Refund cancelled 04-27-2020 5 Refund issued -02,200.00 04-28-2020 Notice issued $3,200.00 04-27-2020 $0.00 The transcript shows 'additional tax assessed' of $2,000 on April 15, 2020, then a 'credit to account' of $2,246 on April 15, 2021. I also see that my filing status was Head of Household with a gross income of $8,392.00, but my taxable income shows as $0.00. There's a cycle date of 20201505 on April 27, 2020, and another cycle date of 20211305 on April 19, 2021. I'm confused about what all this means, especially the cancelled and reissued refund on consecutive days. Has anyone else seen this kind of thing on their transcript? Could this cause problems with my NY unemployment? I'm also curious about the "Tax relier cradis" line and what that might be referring to.

The notice code on April 27, 2020 is what you need to follow up on. Call the IRS at 1-800-829-1040 and ask about that specific notice. They can tell you exactly what it was for and resend it if needed.

0 coins

lmao welcome to the wonderful world of the IRS where they make changes without telling you and expect you to figure it out 🤡 I had FOUR cancellations and reissues before I finally got my money last year

0 coins

I thought NY unemployment was bad until I dealt with IRS 😂 At least with unemployment I could eventually get someone on the phone!

0 coins

facts!! and when you finally reach someone they just tell you to wait 6-8 more weeks 💀

0 coins

Pedro Sawyer

NY unemployment payment timing question - does KeyBank deposit on weekends?

I got released from my restaurant job on Wednesday and filed my claim right away. My first certification was processed yesterday (Friday) and I'm trying to figure out when I'll actually see the money. Does KeyBank make deposits on Saturdays? Or do I have to wait until Monday? Really stressed about bills coming up next week. Normally I would certify on Sunday but this time it's different. Anyone know the timeline for deposits when you certify on a Friday?

Former bank employee here. ACH transfers (which is what KeyBank uses for these deposits) only process Monday-Friday. Even if NY unemployment releases the payment on a weekend, the actual transfer won't begin processing until Monday morning. Then it depends on your bank's posting policies - some post pending deposits right away, others wait until the transfer fully clears.

0 coins

Thanks for the insider perspective! This makes a lot of sense.

0 coins

Anyone else notice that the ny unemployment system runs slower on Fridays too? I swear its like they start the weekend early 😒

0 coins

FACTS! Trying to do anything on the site Friday afternoon is useless. System probably running on some ancient server that needs a weekend nap too 🤣

0 coins

TommyKapitz

NY unemployment login keeps rejecting my password even though I know it's correct - anyone else?

I'm so frustrated right now. I successfully logged into my NY unemployment account yesterday morning to check on my payment status. Everything was working fine. This afternoon I tried to login again and the system keeps saying my password is incorrect. I KNOW it's the right password - I haven't changed it and I use a password manager so there's no way I'm typing it wrong. I've tried at least 8 times already. I even tried the password reset option but I never received the email they supposedly sent. I checked my spam folder too. This is really stressing me out because I need to certify for my benefits by tomorrow or I'll miss this week's payment. Has anyone else experienced this recently? Is the system glitching? Any suggestions on what to do if the password reset doesn't work?

Someone might have reported your account as fraudulent. My roommate had an ex who did this to him out of spite and his account got locked immediately. Had to go through a whole identity verification process to get it back.

0 coins

There's a secret phone number that actually works better than the main one. DM me if you want it. Got through in 20 min last time instead of hours.

0 coins

Can you share that number with me too? Been trying to get through for days 😩

0 coins

Just DMed you. Hope it helps!

0 coins

Prev1...12531254125512561257...1378Next