New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Owen Jenkins

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Does anyone know if there's an email address we can use instead of calling? I've been dealing with the same issues and can't get through on any phone line.

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Lilah Brooks

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There's a contact form on their website but they take forever to respond. I submitted one 3 weeks ago and still nothing

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Try messaging them on Twitter. Sometimes their social media team is more responsive than their actual support staff 💯

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Kolton Murphy

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Have you tried using the mobile app instead of the website? Sometimes it works when the main site is down. The NY unemployment app isn't great but it might be a workaround for now.

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Aaliyah Reed

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I didn't even know they had an app! Will look for it now

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Kolton Murphy

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Search for "NY State" in app store - it has multiple services including unemployment. The interface is terrible but at least it works most of the time

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Mason Davis

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i didn't even know this was a thing until i randomly got $940 deposited in my account from the IRS last month. check your accounts, might already be there!

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That gives me hope! Did you get any kind of notice before it showed up?

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Mason Davis

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Nope, absolutely nothing. Just appeared one day with a weird code on my bank statement. Had to google what it was!

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Mia Rodriguez

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Friendly reminder that this adjustment is only for FEDERAL taxes. NY State still taxes all your unemployment benefits. Just don't want anyone to be confused about why their refund seems smaller than expected.

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Ohhh that makes sense. I was wondering about that part. Thanks for clarifying!

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Benjamin Kim

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wait hold up - does this actually work or is it just the usual BS?

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I was skeptical too but it worked for me. After 3 weeks of getting nowhere I got through using claimyr and had my issue resolved. They just handle the phone wait time.

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Benjamin Kim

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hmm maybe I'll check it out. been trying to get thru for days

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Sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this?

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interesting... what's the website again?

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Sarah Ali

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claimyr.com - they handle the hold time for unemployment calls so you don't have to sit there listening to that awful hold music for hours

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Chris King

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Random but does anyone else get anxiety when they see an email from ny unemployment? even now when my claim is all settled, i still get a pit in my stomach when i see that nysdol.gov address pop up lmaooo

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JacksonHarris

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omg i literally have a special alert sound for their emails and my heart still DROPS when i hear it 😂

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Rachel Clark

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post-traumatic unemployment disorder is REAL

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congrats on the new job!! quick question - did u have any issues when u reported job interviews during your certification? i did last week and now my payment is 'pending' instead of the usual processing 😣

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I had that issue once! When you report interviews sometimes it triggers a review. Try calling them (I know, I know) - in my case they just had to verify the interview was real and then released the payment.

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tysm!!! been trying to call for 3 days with no luck. might try that claimyr thing someone mentioned above since i need this payment ASAP

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Missing $550.79 NY unemployment tax refund from July 2021 - help understanding my IRS transcript

Filed my 2020 taxes early last year and got my regular refund in March. When I look at my transcript, I can see that the "Refund issued" of $3,052.00 was processed on 03-18-2021. Then after losing my job and collecting NY unemployment, I had to file an amended return in June because of the unemployment tax break. Got a letter from the IRS around September saying I should be getting an additional refund, but nothing has shown up in my bank account. Looking at my account transcript now and I'm totally confused. Here's what I'm seeing: 290 Additional tax assessed 20201705 05-12-2020 $0.00 766 Credit to your account 04-16-2021 -$2,900.00 846 Refund issued 03-18-2021 $4,052.00 291 Reduced or removed prior tax 07-27-2021 -$547.00 assessed 971 Notice issued 07-27-2021 $0.00 846 Refund issued 07-15-2021 $550.79 776 Interest credited to your account 07-27-2021 -$3.79 This Product Contains Sensitive Taxpayer Data I see a "refund issued" of $550.79 from July 15th and "reduced or removed prior tax assessed" of $547.00 from July 27th, plus some interest of $3.79. Does this mean they already sent the refund? I never received anything in my account. Was the $550.79 supposed to be my unemployment tax break refund? That seems really low compared to what I was expecting. First time dealing with amended returns and unemployment taxes so any help understanding this transcript would be great. Should I be contacting the IRS about the missing refund at this point?

For what its worth, I had EXACTLY the same issue with my NY unemployment tax refund. Check was mailed to wrong address even tho I had direct deposit set up. Took 3 months and 20+ calls to finally get it sorted. The IRS is completely overwhelmed still.

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Amara Nnamani

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how did u finally get it sorted? been trying for weeks to fix mine

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Had to do a payment trace through an IRS agent, prove I never received or cashed the check, then wait for them to reissue. Total nightmare but eventually got the money.

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I've dealt with this disaster too 😤 Not sure if anyone mentioned, but you can also contact your local Taxpayer Advocate Service office for help if you're having financial hardship due to not receiving your refund. They can sometimes move things along faster than regular IRS channels.

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NebulaNinja

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the taxpayer advocate service is also backlogged by like 6 months rn... but worth a try I guess

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True but if you can demonstrate actual hardship (like facing eviction, utilities being shut off) they will prioritize. Just have to be persistent and document everything.

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