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Your friend needs to be aware that while the payment schedule stays the same, there have been LOTS of glitches in the system lately. I've seen people randomly get flagged for review right after the supplement ended. It's probably fine but she should keep an eye on her account.
This 👆 My roommate's account got flagged for "additional review" right when the supplement ended. Took him calling (using that claimyr service) to get it fixed.
i had this happen. turns out my account was HACKED. someone tried to change my direct deposit info. definitely call asap and tell them you need to verify your identity and banking info!
Yes! But only after I got through to a person. They had to put additional security measures on my account. Check your email spam folder too - they might have sent you alerts
DEFINITELY call! A friend of mine lost 4 weeks of benefits because they didn't call right away when their certification button disappeared. Don't wait!
I've been dealing with NY unemployment for 18 months now and the system is just broken. Sometimes the certification option disappears randomly and reappears a day later. Sometimes it means there's a hold. Sometimes it means you need to call. There's literally no way to know without talking to someone. When you finally get through, make sure they check ALL possible issues and don't just give you a quick answer.
I had similar issue but when I finally got thru agent said they couldn't find my claim in the system at all!!! Had to reapply from scratch and then wait another 6 weeks. Check that your claim is actually in their system.
Had to talk to an agent... which meant more endless calling 😑 But seriously, might be worth the effort of using claimyr.com like others mentioned just to confirm your application wasn't lost
after 2 months of the same busy signal BS i broke down and used claimyr. got through to an agent who fixed my claim that day. my benefits hit my account 2 days later. was in the EXACT same position as you.
Sophia Clark
Here's a crazy idea: what if we organized and all showed up at the DOL office in person? They can ignore our calls but hard to ignore a crowd of people demanding answers about why they suddenly lost access with no warning.
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Katherine Harris
•Most of their offices are still closed to the public bc of COVID. Tried that route already 😒
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Madison Allen
everyone who had leftover balances should file a class action lawsuit. this is basically theft - they promised a certain amount then took it away after we already qualified for it.
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Joshua Wood
•Unfortunately the law that created these programs specifically included the September 5 end date. The remaining balance was always contingent on the program continuing. Not really grounds for a lawsuit.
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Madison Allen
•they still coulda given better warning that we'd be completely locked out tho. that part feels illegal to me
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