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Had this exact problem with id verification. Kept sendng pics for months and nothing worked. Finally I gave up on the online portal and just FAXED my id to them (yes, fax lol). Got approved in 48 hours. Sometimes the old school methods work better with these dinosaur agencies.
Here's a wild thought that worked for me - I cropped my ID photos VERY precisely. Like, cut off everything except the actual ID itself, no background visible at all. The system seemed to struggle when there was too much background in the image. After I did this, approved on first try after 3 rejections.
Hate to be that person, but did you try all the variations of your email? Like if you normally use name@gmail.com, try n.ame@gmail.com or na.me@gmail.com - gmail ignores dots in addresses but some systems register them as different emails. Worth a shot!
When you filed your claim originally, did you set up direct deposit then or was it added later? If it was later you might be able to use the paper check option as a fallback. Still have to talk to someone but sometimes the paper check option has a different verification process. Just thinking outside the box here cause I've been through this circus.
I set it up when I first filed. Is there a way to switch to paper checks without ID.me verification?
In my experience you still need to verify identity but sometimes they have alternative methods if you explain you can't access ID.me. Worth asking about when you get someone on the phone.
wait hold up - does this actually work or is it just the usual BS?
I was skeptical too but it worked for me. After 3 weeks of getting nowhere I got through using claimyr and had my issue resolved. They just handle the phone wait time.
hmm maybe I'll check it out. been trying to get thru for days
claimyr.com - they handle the hold time for unemployment calls so you don't have to sit there listening to that awful hold music for hours
Random but does anyone else get anxiety when they see an email from ny unemployment? even now when my claim is all settled, i still get a pit in my stomach when i see that nysdol.gov address pop up lmaooo
omg i literally have a special alert sound for their emails and my heart still DROPS when i hear it 😂
post-traumatic unemployment disorder is REAL
congrats on the new job!! quick question - did u have any issues when u reported job interviews during your certification? i did last week and now my payment is 'pending' instead of the usual processing 😣
I had that issue once! When you report interviews sometimes it triggers a review. Try calling them (I know, I know) - in my case they just had to verify the interview was real and then released the payment.
tysm!!! been trying to call for 3 days with no luck. might try that claimyr thing someone mentioned above since i need this payment ASAP
Melody Miles
I'm so confused about whats happening with my claim. When I certified this week my payment is pending review?? It never did this before. Anyone else?
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Melody Miles
•great.. ive been calling for 3 days with no luck getting through
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Eva St. Cyr
•You should try claimyr.com - I was in your exact situation and they got me a callback same day
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Kristian Bishop
good luck everyone. been on unemployment since april 2021 and the system is a nightmare to deal with. hope we all find good jobs soon!
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