Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Owen Jenkins
Does anyone know if there's an email address we can use instead of calling? I've been dealing with the same issues and can't get through on any phone line.
Lilah Brooks
•There's a contact form on their website but they take forever to respond. I submitted one 3 weeks ago and still nothing
Try messaging them on Twitter. Sometimes their social media team is more responsive than their actual support staff 💯
Have you tried using the mobile app instead of the website? Sometimes it works when the main site is down. The NY unemployment app isn't great but it might be a workaround for now.
Aaliyah Reed
•I didn't even know they had an app! Will look for it now
Search for "NY State" in app store - it has multiple services including unemployment. The interface is terrible but at least it works most of the time
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Not to hijack your thread but I've been having the WORST experience with ny unemployment. My account got hacked and someone changed my direct deposit info. Been trying to reach them for 3 weeks with no luck. Has anyone successfully gotten through to them lately? I'm desperate.
Thank you!! Going to try this right now. I'm at my wits end with this whole situation.
Donna Cline
•You can also try calling right when they open at 8am. That's how I got through, but it still took like 20 attempts.
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Mason Davis
i didn't even know this was a thing until i randomly got $940 deposited in my account from the IRS last month. check your accounts, might already be there!
That gives me hope! Did you get any kind of notice before it showed up?
Mason Davis
•Nope, absolutely nothing. Just appeared one day with a weird code on my bank statement. Had to google what it was!
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Ezra Collins
Been working in the unemployment system for over 15 years (now retired). Here's what you need to know about dealing with NY unemployment website issues: First, understand that the system is severely outdated - it was built decades ago and only gets band-aid fixes, not real updates. When it's slow, here's your best bet: - Try accessing between 4:30-6:30am or 8:30-10:00pm for fastest response times - Use a desktop/laptop with a wired connection if possible - Only use Chrome or Edge - Firefox and Safari have known compatibility issues - Clear your browser cache completely before attempting - Fill out one field at a time and wait for confirmation before proceeding - If you get an error, wait 30 minutes before trying again (your session may still be active in their system) If all else fails, calling is actually better but nearly impossible to get through. This is where services like claimyr.com can help - they basically automate the calling process to get you connected to a rep. Once you talk to a human, they can usually resolve issues the website can't. Hope this helps someone!
THIS!!! 👆👆👆 Best advice in the thread
Jacob Lewis
•Thank you so much for the detailed info! Especially the specific time windows - that's super helpful!
anyone tryna meet up and protest outside the unemployment office? this is ridiculous that we can't even access basic services we paid into with our taxes
Zara Perez
•I'm down. This has gone on too long!
You realize that won't fix their servers right? 🤣
Honorah King
Former bank employee here. ACH transfers (which is what KeyBank uses for these deposits) only process Monday-Friday. Even if NY unemployment releases the payment on a weekend, the actual transfer won't begin processing until Monday morning. Then it depends on your bank's posting policies - some post pending deposits right away, others wait until the transfer fully clears.
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Pedro Sawyer
•Thanks for the insider perspective! This makes a lot of sense.
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Brielle Johnson
Anyone else notice that the ny unemployment system runs slower on Fridays too? I swear its like they start the weekend early 😒
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Mason Lopez
•FACTS! Trying to do anything on the site Friday afternoon is useless. System probably running on some ancient server that needs a weekend nap too 🤣
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