I'm so frustrated right now. I successfully logged into my NY unemployment account yesterday morning to check on my payment status. Everything was working fine. This afternoon I tried to login again and the system keeps saying my password is incorrect. I KNOW it's the right password - I haven't changed it and I use a password manager so there's no way I'm typing it wrong. I've tried at least 8 times already. I even tried the password reset option but I never received the email they supposedly sent. I checked my spam folder too. This is really stressing me out because I need to certify for my benefits by tomorrow or I'll miss this week's payment. Has anyone else experienced this recently? Is the system glitching? Any suggestions on what to do if the password reset doesn't work?

I teach at a community center and got recalled for the fall semester starting mid-October. Last week I completed about 16 hours of required unpaid prep training, but my actual paid work doesn't begin until October 18th. Now ny unemployment is throwing all these questions at me and I'm completely confused about how to answer. Nothing fits my situation! I selected one option but now I'm worried they think I'm fully employed again. I'm technically "hired" but won't see a paycheck until November! And when I do start, I'll only be getting about 40% of the hours I had before. Meanwhile my lease expired and my new place costs almost twice as much. I'm also in the process of getting a side gig as a delivery driver but haven't started that either since I still need to complete their training program. These next few unemployment payments would seriously help bridge the gap until paychecks start coming in. I thought you could collect while working part-time, but since I reported zero hours this week (because training was unpaid), the system seems to think I quit my job! What am I supposed to do? The questions they're asking don't match my situation at all.

Started collecting unemployment in April after getting laid off from my warehouse job. Been doing some gig work on the side to make ends meet while I look for something full-time. I'm really confused about the weekly certification now. I swear it used to say 0 days worked for 0-5 hours, but now when I'm doing my certification it shows 0 days for 0-10 hours. Did something change recently? I'm worried about messing up my certification and getting flagged for fraud. Anyone else notice this change or am I just remembering wrong?

So frustrated right now. Been trying to claim my weekly benefits since Thursday but keep hitting walls. When I call the automated system, it tells me my PIN is incorrect even though I KNOW it's right (I've been using the same one for 3 months without issues). Then I figured I'd just use the website but it won't even load properly on Chrome, Firefox, or Edge! Just gives me a blank screen or error message after I login. I've cleared cookies, tried incognito mode, even borrowed my roommate's laptop - nothing works. Anyone else experiencing this right now? Is the whole ny system down or something? I need to get my claim in before Sunday deadline or I'm screwed on rent next month.

The NY unemployment website has been moving at a snail's pace for the last two days. I need to certify my weekly benefits and the pages are taking forever to load. Sometimes I click on a button and nothing happens for 5 minutes, then I get an error message. When I try again, it works but then freezes on the next step. I've tried different browsers (Chrome and Firefox) and even tried my phone, but it's all the same. I've been able to get through occasionally by just being super patient and waiting like 10 minutes between each click. Has anyone else been dealing with this? Any advice on the best time to log in when the site might be less busy? I'm worried about missing my certification window and losing a week of benefits.