New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Isabella Santos

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Heres a PROTIP for calling ny unemployment: call exactly at 7:59am and start going through the menu options. if you try at 8:00 or later youll be caller number 5000 in line

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Ravi Gupta

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This works like 70% of the time. I've had to call them way too many times this year 😔

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GalacticGuru

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So I just went through this nightmare last month. NONE of the online stuff works for updating direct deposit - it's all fake functionality. What actually worked was calling and saying the magic words "I need to speak to a CLAIMS SPECIALIST about a PAYMENT ISSUE." Don't mention direct deposit to the first person you talk to or they'll just tell you to use the website. Get transferred to claims specialist and THEN explain the direct deposit problem. Took me 7 calls to figure this out.

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GalaxyGazer

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Thank you! I'll try this exact phrasing next time I call.

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Freya Pedersen

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The secret code words! 😂 But seriously this is good advice

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Zoe Alexopoulos

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Here's what worked for me when I was in the same situation - I contacted my state assemblyman's office. They have special contacts at unemployment and can often get things moving. My waiver had been sitting for months, and within a week of contacting my assemblyman it was suddenly approved. Worth a try!

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Yara Sabbagh

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Thanks for the suggestion! How do I find out who my assemblyman is?

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Zoe Alexopoulos

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Just google "find my NY state assemblyman" and put in your address. Their office will likely have a form specifically for unemployment issues - they get these requests ALL the time.

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Jamal Anderson

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literally just got my waiver approval today after waiting since May. No rhyme or reason to their timing. Just gotta wait it out unfortunately.

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StarSailor

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Fun fact: the ny unemployment computer system still runs on COBOL programming from the 1970s. That's why all these weird rules exist and why things break so easily. They literally can't update it without risking the entire system collapsing. So yeah, don't file a new claim while you have an active one - the ancient computer overlords will not be pleased 😂

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StarSailor

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100% true. There was a whole article about it during covid when the system kept crashing. They had to call retired COBOL programmers to come fix it because nobody programs in that language anymore!

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Connor O'Brien

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That is both hilarious and terrifying. Our benefits are literally dependent on ancient technology 🤡

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Connor O'Brien

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Your boss is probably just following standard procedure for helping employees file during temporary closure. They likely don't realize you're already on unemployment from another job. I'd explain your situation to them and ask if there's any specific documentation they need for their records that doesn't involve you filing a new claim.

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Ava Martinez

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Anyone notice that this ALWAYS happens at the end of the month when rent is due? Makes you wonder if it's intentional to reduce how many people they have to pay... 🤔

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Sofia Gutierrez

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Put on your tinfoil hats everyone! 👽 (but seriously, it is suspicious

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Amina Diop

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Nah its not intentional, just crappy timing. Government systems always run their updates/maintenance at month end because that's how their accounting cycles work.

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Oliver Weber

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FYI for everyone - I just spoke with someone (finally got through using claimyr.com after days of trying to call myself). They told me they're aware of widespread payment delays and are working to resolve them. The rep specifically said NOT to keep calling as it's overloading their system and making the backlog worse. They said most delayed payments should process within 72 hours.

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Liam McConnell

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Thanks for sharing! Did they tell you what caused the delay in the first place?

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Oliver Weber

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They were vague but mentioned something about upgrading security measures and payment processing systems. Reading between the lines, sounds like they rushed out some updates that weren't fully tested.

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Diego Rojas

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my cousin had this exact problem and she filed a complaint with the labor department's inspector general office. got her backpay within 10 days after 3 months of nothing.

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Check if your issue falls under any of the class action lawsuits against NY unemployment. might help pressure them to solve your case faster.

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