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I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.
Will do. If not im gonna have to call, which is like my worst nightmare lol. Been on unemployment since August and this is the first time it's happened.
Sometimes the labor department puts random holds on accounts for "verification" and doesn't even notify you. Happened to me twice. Only way to fix is calling... good luck with that 😑
Did you check if you're eligible for any extensions? NY sometimes has extended benefits periods during times of high unemployment. You have to call them to find out though - the website is useless.
I've been trying to call for days but can't get through. Always disconnects after the automated messages.
try using claimyr.com - it's the only way I ever got through to an actual person at unemployment
check ur messages in ur online account. sometimes they send a message there but dont email u about it 🙄 classic NYSDOL, making everything as confusing as possible
One thing nobody tells you: if you log into ID.me directly (not through the NYSDOL link) you can see your verification status. If it shows verified there but not in your unemployment account, that means NYSDOL hasn't processed it yet. That's when you need to get on the phone with them.
Just checked and ID.me shows I'm verified! So that means the holdup is definitely on NYSDOL's end. Thanks for this tip!
check ur spam folder. deadass they sent all my important emails there and i almost missed the deadline to submit docs.
In case nobody mentioned it yet, there's a separate email specifically for backlogged claims: backlog@labor.ny.gov - it's not advertised but sometimes gets faster responses than the main channels.
Yara Nassar
anyone else notice how the payment history makes ZERO sense? My account shows random negative amounts too. One agent told me it's just how their accounting system works - the negatives aren't actually taking money from you, it's just their weird way of tracking adjustments.
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Keisha Williams
•I asked about this when I finally got through. The negative entries are internal accounting adjustments. They don't affect your payment - just how they track it in their system.
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Paolo Ricci
So I was about to throw my phone after 4 hours on hold with ny unemployment when my buddy told me about claimyr.com. Complete game changer - got a call back with an actual agent on the line within the hour. Explained my direct deposit issue and they fixed it right there. My next payment went straight to my bank account like it was supposed to.
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Paolo Ricci
•It literally just gets you past the hold time. They don't promise to fix your claim - just to get you to an actual human who can help. For me it was worth it after wasting DAYS on hold.
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Oliver Zimmermann
•THIS!!! I wasted THREE DAYS trying to get through before using Claimyr. Best decision ever.
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