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I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.
Did you check if you're eligible for any extensions? NY sometimes has extended benefits periods during times of high unemployment. You have to call them to find out though - the website is useless.
I've been trying to call for days but can't get through. Always disconnects after the automated messages.
try using claimyr.com - it's the only way I ever got through to an actual person at unemployment
I'm an IT guy who had to help my mom with ID.me last month. Here's my advice: 1. Use a computer, not a phone 2. Make sure your browser is updated (Chrome works best) 3. Clear your cookies/cache before starting 4. Use an ethernet connection if possible, not WiFi 5. Have all docs pre-scanned at high resolution 6. If you get stuck in the verification loop, completely log out, wait 24 hours, then try again with a different email address The system is poorly designed but eventually works if you're persistent. If all else fails, getting a human on the phone is your best bet. I've heard good things about claimyr.com for that part.
I found out that if you have an iPhone 8 or newer you can actually create a digital state ID in your Apple Wallet and use that for ID.me verification! Skips the whole document upload process. Wish someone had told me that before I spent days fighting with their system.
check ur messages in ur online account. sometimes they send a message there but dont email u about it 🙄 classic NYSDOL, making everything as confusing as possible
One thing nobody tells you: if you log into ID.me directly (not through the NYSDOL link) you can see your verification status. If it shows verified there but not in your unemployment account, that means NYSDOL hasn't processed it yet. That's when you need to get on the phone with them.
Chloe Wilson
Is mercury in retrograde or something?? 🪐 Seems like EVERYONE is having unemployment issues this week!
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Diego Mendoza
•lollll i was thinking the same thing. maybe it's a full moon 🌕
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Anastasia Romanov
did u get a message in ur inbox on the website? sometimes they send notices about payment holds there and its easy to miss
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Sofia Perez
•I checked and there's nothing new in my inbox. Just old generic messages.
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