New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Got paper check instead of direct deposit for NY unemployment with confusing payment history from 2020-2021 showing random transactions - anyone else's payment method switched?

So frustrating! I selected direct deposit for my unemployment but got a paper check in the mail today (9/15). My payment record shows a release date of 7/25 but I didnt get anything in my bank account. The weird part is that my tax refund from the state went directly to my account no problem! Looking at my payment history is so confusing - there's a bunch of random amounts being added and subtracted: 04-27-2020 $0.00 04-27-2020 $0.00 01-18-2021 -$1,200.00 01-04-2021 $1,200.00 01-18-2021 $0.00 04-12-2021 -$1,339.00 08-30-2021 -$2,185.00 08-30-2021 $0.00 08-20-2021 $2,206.48 08-30-2021 -$21.48 I don't understand why there are entries from April 2020 showing $0.00 twice. Then in January 2021, it shows $1,200.00 added on 01-04-2021, but then that exact amount (-$1,200.00) was removed on 01-18-2021, followed immediately by another $0.00 entry that same day. The April 12th entry shows another deduction of -$1,339.00 with no explanation. Then August gets really weird - on 08-20-2021 they added $2,206.48, but then on 08-30-2021, they deducted -$2,185.00, followed by a $0.00 entry, and then another small deduction of -$21.48 on the same day. Those last two deductions total exactly what they added on 08-20! Not sure what all these transactions mean but at least I finally got paid. Has anyone else had their payment method randomly switched? I'm concerned there might be something wrong with my direct deposit information in their system since they clearly have my bank details for tax refunds.

Yara Nassar

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anyone else notice how the payment history makes ZERO sense? My account shows random negative amounts too. One agent told me it's just how their accounting system works - the negatives aren't actually taking money from you, it's just their weird way of tracking adjustments.

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I asked about this when I finally got through. The negative entries are internal accounting adjustments. They don't affect your payment - just how they track it in their system.

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Paolo Ricci

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So I was about to throw my phone after 4 hours on hold with ny unemployment when my buddy told me about claimyr.com. Complete game changer - got a call back with an actual agent on the line within the hour. Explained my direct deposit issue and they fixed it right there. My next payment went straight to my bank account like it was supposed to.

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Paolo Ricci

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It literally just gets you past the hold time. They don't promise to fix your claim - just to get you to an actual human who can help. For me it was worth it after wasting DAYS on hold.

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THIS!!! I wasted THREE DAYS trying to get through before using Claimyr. Best decision ever.

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Sean Murphy

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I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.

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At least I'm not alone! Let me know if yours shows up tomorrow maybe?

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Sean Murphy

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Will do. If not im gonna have to call, which is like my worst nightmare lol. Been on unemployment since August and this is the first time it's happened.

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Zara Khan

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Sometimes the labor department puts random holds on accounts for "verification" and doesn't even notify you. Happened to me twice. Only way to fix is calling... good luck with that 😑

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Ava Williams

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Did you check if you're eligible for any extensions? NY sometimes has extended benefits periods during times of high unemployment. You have to call them to find out though - the website is useless.

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Zara Ahmed

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I've been trying to call for days but can't get through. Always disconnects after the automated messages.

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Miguel Castro

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try using claimyr.com - it's the only way I ever got through to an actual person at unemployment

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When my benefits ran out last year I started doing odd jobs on TaskRabbit - furniture assembly, helping people move, etc. Made decent money and it was flexible enough that I could still go to interviews. Just an idea!

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Olivia Clark

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check ur messages in ur online account. sometimes they send a message there but dont email u about it 🙄 classic NYSDOL, making everything as confusing as possible

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Dmitri Volkov

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One thing nobody tells you: if you log into ID.me directly (not through the NYSDOL link) you can see your verification status. If it shows verified there but not in your unemployment account, that means NYSDOL hasn't processed it yet. That's when you need to get on the phone with them.

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Aisha Patel

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Just checked and ID.me shows I'm verified! So that means the holdup is definitely on NYSDOL's end. Thanks for this tip!

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check ur spam folder. deadass they sent all my important emails there and i almost missed the deadline to submit docs.

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Mei-Ling Chen

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In case nobody mentioned it yet, there's a separate email specifically for backlogged claims: backlog@labor.ny.gov - it's not advertised but sometimes gets faster responses than the main channels.

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Is this email still active? I tried it last month and my message bounced back.

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Mei-Ling Chen

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Oh dang, maybe they shut it down. Try unemploymentassistance@labor.ny.gov instead. That one worked for my cousin recently.

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