Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I'm an IT guy who had to help my mom with ID.me last month. Here's my advice: 1. Use a computer, not a phone 2. Make sure your browser is updated (Chrome works best) 3. Clear your cookies/cache before starting 4. Use an ethernet connection if possible, not WiFi 5. Have all docs pre-scanned at high resolution 6. If you get stuck in the verification loop, completely log out, wait 24 hours, then try again with a different email address The system is poorly designed but eventually works if you're persistent. If all else fails, getting a human on the phone is your best bet. I've heard good things about claimyr.com for that part.
This is super helpful, thank you! I'm definitely not tech savvy so this breakdown really helps.
the logging out and waiting 24hrs advice is key! their system gets stuck in loops sometimes
Andre Dupont
I found out that if you have an iPhone 8 or newer you can actually create a digital state ID in your Apple Wallet and use that for ID.me verification! Skips the whole document upload process. Wish someone had told me that before I spent days fighting with their system.
Wait really?? That would be so much easier! Is there a tutorial somewhere?
Andre Dupont
•Just google "apple wallet digital ID setup" - only works in some states tho, NY is one of them
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Ezra Beard
Have you tried faxing them? I know it sounds ridiculous in 2023 but sometimes the old school methods work when everything else fails.
I actually did this! Sent a fax explaining my situation and included my phone number. Got a call back 3 days later. Totally worth finding a fax service online.
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check ur spam folder. deadass they sent all my important emails there and i almost missed the deadline to submit docs.
In case nobody mentioned it yet, there's a separate email specifically for backlogged claims: backlog@labor.ny.gov - it's not advertised but sometimes gets faster responses than the main channels.
Is this email still active? I tried it last month and my message bounced back.
Oh dang, maybe they shut it down. Try unemploymentassistance@labor.ny.gov instead. That one worked for my cousin recently.
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Honorah King
Former bank employee here. ACH transfers (which is what KeyBank uses for these deposits) only process Monday-Friday. Even if NY unemployment releases the payment on a weekend, the actual transfer won't begin processing until Monday morning. Then it depends on your bank's posting policies - some post pending deposits right away, others wait until the transfer fully clears.
Pedro Sawyer
•Thanks for the insider perspective! This makes a lot of sense.
Anyone else notice that the ny unemployment system runs slower on Fridays too? I swear its like they start the weekend early 😒
Mason Lopez
•FACTS! Trying to do anything on the site Friday afternoon is useless. System probably running on some ancient server that needs a weekend nap too 🤣
Olivia Clark
check ur messages in ur online account. sometimes they send a message there but dont email u about it 🙄 classic NYSDOL, making everything as confusing as possible
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Dmitri Volkov
One thing nobody tells you: if you log into ID.me directly (not through the NYSDOL link) you can see your verification status. If it shows verified there but not in your unemployment account, that means NYSDOL hasn't processed it yet. That's when you need to get on the phone with them.
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Aisha Patel
•Just checked and ID.me shows I'm verified! So that means the holdup is definitely on NYSDOL's end. Thanks for this tip!
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