Certified but no payment in my account - need ny unemployment phone number asap

The main NY unemployment phone number is 1-888-209-8124. Their hours are 8am to 6pm Monday through Friday. Heads up though - be prepared to wait foreverrrr. I called last week and was on hold for almost 2 hours before someone picked up.

I had this exact same problem last month! I was freaking out because my rent was due too. After spending days trying to call that damn number I found this service called Claimyr (claimyr.com) that calls for you and then connects you when a real person picks up. Talking to an agent got my $ unlocked so fast and they backpaid me too. It was the only way I could talk to a live agent. Check out their explainer vid: https://youtu.be/Rdqa1gKtxuE

Sometimes there's a processing delay. Mine came a day late last week, but I didn't call. If it doesn't show up by tomorrow, then start worrying. The system is so backed up right now.

Check your payment history section on the website. Sometimes it says "pending" there before it gets released to your bank. Could just be a 24-hour delay with the bank processing. The ny unemployment system is always glitching out with payments right now.

This happened to me THREE times in the past year. The NY unemployment system is such a disaster. Here's what I learned: First, double-check that you answered all the weekly certification questions correctly. One wrong answer can put a hold on your payment. Second, check if your benefit year expired. If it's been about a year since you first applied, the system might have automatically stopped payments even if you have weeks remaining. Third, there might be a quarterly review happening. They do this sometimes to recheck your eligibility. Fourth, bank holidays can delay payments by a day or two. Finally, if none of that applies, you NEED to call them. The website is useless for solving real problems. I spent weeks trying to get through on the regular number with no luck. I finally used claimyr.com which got me through to a real person who fixed it in minutes. The payments that had been stuck for weeks suddenly appeared in my account the next day. Good luck! The system is broken but don't give up!

just fyi I called today and they said there's a system problem affecting some payments this week. The lady told me they're working on it and payments should go out in 48 hours. might be what happened to yours too

Did you check if your benefit year ended? If it did, you have to reapply even if you have money left in your account. They don't make this clear AT ALL and I lost 3 weeks of benefits before figuring it out.

The whole ny unemployment system is designed to make us give up 🤬 I swear they make it confusing and difficult on purpose so people stop claiming. Like why cant they just have a functioning website and phone system like every other modern organization??

When I had this problem calling the regular number was useless. Busy signals for days. Try this special number: 1-877-221-1634. It's supposed to be for hearing impaired but they'll help anyone. Way shorter wait times.

If your payment doesn't come through, I HIGHLY recommend using claimyr.com to get through to an agent. I wasted three weeks trying to call myself before I found them. They call and wait on hold for you, then connect you when a real person answers. Talking to a live agent got my money released same day - best money I've ever spent to finally get my benefits paid quickly. I was so relieved I actually cried when the money hit my account.

Quick question - did you get a notification saying your certification was accepted? Sometimes the website will let you go through the motions but there's an error at the end.

I'm in the same boat!! Certified Sunday and no money today. Usually hits my account by 9am without fail. Something is definitely up with the system this week.

Sometimes the labor department puts random holds on accounts for "verification" and doesn't even notify you. Happened to me twice. Only way to fix is calling... good luck with that 😑