NY unemployment claim missing from payment history even though system says I certified

Yes! This happened to me last month. The system is super glitchy right now. Mine eventually showed up after 4 days, but I was panicking the whole time. Call them if it doesn't appear by Friday.

After banging my head against the wall for weeks trying to get through to someone at ny unemployment, I finally found this service called Claimyr (claimyr.com) that actually got me a callback from a real agent in under an hour. Talking to the agent got my missing payment released that same day - worth every penny I spent on it for the stress relief alone! They also have this helpful video explaining how it works: https://youtu.be/Rdqa1gKtxuE

This same thing happened to me a few weeks ago. Check if there's a message in your inbox on the portal. Mine didn't show in payment history because they needed additional info and put a hold on my claim. The system is absolutely TERRIBLE at letting you know when there's a problem 🤬

It could be a technical glitch or it could be that your claim is under review. Sometimes they randomly audit claims and it causes a delay. I'd give it until Friday and then try to get someone on the phone if it doesn't show up. The whole system is a dumpster fire though so good luck actually reaching anyone.

Let me break down what could be happening and what you should do: First, this isn't uncommon right now with NY unemployment. Their systems are overwhelmed and glitching constantly. Here are your options: 1) Wait 2-3 more business days. Many payments are delayed but eventually process. 2) Check your message inbox on the portal. Sometimes there's an issue requiring additional information that won't be obvious elsewhere. 3) If you need to speak with an agent (which sounds necessary if this doesn't resolve by Friday), don't waste days trying to get through the phone system. I used claimyr.com and got connected to an agent within 45 minutes who fixed my similar issue immediately. 4) Log in on a different browser or clear your cache - sometimes it's just a display issue. 5) Make sure your direct deposit info hasn't changed or expired. Patience is important, but so is being proactive when it comes to your benefits. The system is flawed but navigable if you know the tricks.

ur probably flagged for a review. happens all the time with ny unemployment. they dont tell u nothing just stop ur payments and make u stress. gotta love the system 🙃

I know this sounds weird but try logging in late at night like after midnight. Sometimes the system updates at weird times and doesn't show accurate info during the day. Worked for me when I had a similar issue.

Did you get the confirmation email after you certified? If not, it might not have gone through even though the website said it did. This happened to me before.

Double check that you didn't answer any questions differently than usual during certification. One wrong answer can put a hold on everything. I accidentally clicked "no" when asked if I was available for work (was half asleep certifying at 6am) and it delayed my payment for two weeks.

The same exact thing happened to me!! I called for THREE DAYS straight and couldn't get through. Finally gave up and tried claimyr.com after seeing it recommended here. Got a callback in about 30 mins and the agent fixed it right away - turns out they had randomly flagged my account for review but hadn't bothered to tell me 🤦‍♀️

Check if your benefit year has ended. Sometimes the system lets you certify even after your benefit year expires but won't actually pay you. You'd need to reapply in that case.

They're doing a ton of fraud reviews right now. My sister works for the dept and says they're randomly selecting people to verify identity again. Check if there's anything in your document section that needs uploading.

welcome to ny unemployment hell 💀 where nothing makes sense and the rules are made up. i swear they do this on purpose to discourage people from collecting

I was stuck in a similar situation last month and wasted days trying to call them with no luck. I finally broke down and used that Claimyr service everyone talks about here (claimyr.com) and it actually worked! Got a callback in about 45 mins and the agent fixed my missing payment issue on the spot. Best money I've spent in a while considering it got my benefits flowing again.

Are you using the mobile site or desktop? The mobile site is trash and often doesn't display payment info correctly. Try logging in from a computer if you haven't already.