Anyone still waiting on their NY unemployment tax refund? I filed back in April and got a letter in September saying to wait 60 days for processing. It's now been over 120 days total and still nothing. I've tried calling every number I can find but can't get through to anyone. I'm beyond frustrated at this point. This money would really help with rent right now - I've been counting on it since spring. Is there any way to actually talk to someone about tax refund status or am I just supposed to keep waiting forever?

Checked my bank account this morning and almost fell out of my chair. After fighting with ny unemployment since February, they finally deposited all my back payments! Nearly $7,800 just showed up in my account last night. Been struggling for months with disconnected calls, website errors, and getting ghosted by reps. Started having to borrow money from family and was about to lose my apartment. Nobody would tell me why my payments were on hold. Had to send verification documents THREE times because they kept saying they never received them. Was starting to think I'd never see that money. If you're still waiting, don't give up! Keep calling and documenting everything.

I switched jobs about 10 weeks ago and during the transition period, I claimed unemployment for 2 weeks when I had 0-7 hours of work. Apparently, their system automatically flags accounts when you report minimal hours worked. The unemployment rep told me they needed to review my case and it would take "up to 5 weeks" to clear up. Well, here we are almost 3 months later, and I'm still waiting for them to release my back payments. I called again last month and the agent swore they fixed everything in the system and said I would definitely get paid the following week. Spoiler alert: nothing happened! Supposedly I'm "still on the waiting list" for back payment review. At this point I'm just frustrated beyond belief... if NY unemployment wants to keep my money that badly, they can have it. Not worth the stress anymore.

Just filed a claim with ny unemployment over the phone yesterday and it was surprisingly smooth. Got connected to a specialist right away who helped me set up everything. She mentioned I needed an ID.me account (already had one from before so that part was easy). The specialist told me I'll get something in the mail about my benefits and explained which days I need to certify each week. Does anyone know approximately how long these letters take to arrive? And after I start certifying weekly, will the payments be processed quickly like they used to be or is there some long wait time now? Been hearing mixed things from friends about delays.

I'm so frustrated with the New York unemployment system right now. I was certifying my benefits every single Thursday for months without any issues, then suddenly in April they stopped paying me. When I finally got through to someone in May, they claimed I hadn't been certifying for those weeks - which is complete BS! I have screenshots proving I certified each week. The rep told me to submit a backpay request through their online portal and said it would take 2-3 weeks to process. It's been over a month now and I haven't heard anything back. The system shows they owe me for 5 weeks of payments but have only paid me for the most recent 3 weeks. Has anyone actually managed to get their backpay after being told they 'missed' certifications? I'm starting to think they're just hoping I'll give up.