The backlog is insane right now. My letter took 3 weeks to arrive, but my neighbor got hers in 5 days. It's totally random. Just keep checking your online account daily and make sure you certify every week no matter what. Sometimes the payments start showing up even before you get any official letters.

i heard they're super backed up because of all the fraud cases lately. my cousin works for NY unemployment (not in claims processing tho) and says they're reviewing everything manually which is why there are so many delays. just be patient and make sure all your info is 100% accurate or you'll get flagged for review.

So much confusion on here! Let me clear things up a bit... NY unemployment is currently taking 3-5 weeks for most claims. BUT! There's always a 'waiting week' where you won't be paid anyway. Make sure you're certifying every single week including that first week. If you get the dreaded 'we need more information' message, you're looking at a longer timeline unless you can talk to someone. That's where I'd recommend using a service like claimyr.com - it got me through to an agent who fixed my issue immediately. Hang in there and don't give up!

After u apply, u shud get a letter in mail and a email in like a week telling u if ur eligible. Then it can take another couple weeks to start getting paid. ALWAYS certify weekly even if pending!!!

Don't listen to anyone telling you to give up. I fought for 5 months and finally got all my backpay ($7600). The system is designed to discourage you from pursuing what's rightfully yours. Stay persistent and document absolutely everything. Request your calls be escalated to a supervisor. If all else fails, contact your state representative - that's what finally worked for me.

Y'all need to stop complaining and just do what I did. File a formal complaint with the NY Department of Labor Inspector General. Google the form, fill it out detailing exactly how they're violating their own policies by claiming you didn't certify when you have proof you did. I got a call back within 3 DAYS and my backpay was released a week later. They don't mess around with inspector general complaints.

I was stuck in a similar situation last month and wasted days trying to call them with no luck. I finally broke down and used that Claimyr service everyone talks about here (claimyr.com) and it actually worked! Got a callback in about 45 mins and the agent fixed my missing payment issue on the spot. Best money I've spent in a while considering it got my benefits flowing again.

Are you using the mobile site or desktop? The mobile site is trash and often doesn't display payment info correctly. Try logging in from a computer if you haven't already.

Has anyone tried the in-person career centers? I went to one last week thinking they could help with my claim but they just directed me back to the phone number I've been calling for weeks 😤

I work for a different state agency (not unemployment) and I can tell you the work from home thing is about saving money on office space. They've reduced our physical offices by 60% and now hotdesk when we do come in. It's not about being lazy - the state is cutting costs wherever possible.