New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After going through identity theft hell with NY unemployment last year, I wrote up a step-by-step guide on what worked for me. DM me your email and I'll send it over. Too long to post here and I update it regularly as their process changes.

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That would be amazing - just sent you a DM. Thank you so much for offering!

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The exact same thing happened to me!! Someone filed a claim using my info back in July and I'm STILL fighting to get it sorted out. I've never been so frustrated in my life. The system is completely broken 😡

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The number of people going thru this EXACT same thing right now is wild. They're cracking down hard on everyone post-pandemic. My theory is they're trying to recoup all the money they paid out during covid.

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100% this. NY unemployment is broke af after the pandemic and now they're squeezing every penny back that they can. It's not just you OP.

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im dealing with almost the identical situation, except my penalty is $580 for not reporting some gig work i did. called for weeks with no luck. finally broke down and used claimyr.com after seeing it recommended here. got a callback within 3 hrs and explained my situation. the rep actually helped me file for a waiver since it was my first offense! worth a shot for u too

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That gives me hope! Did you have to provide any documentation for the waiver?

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they asked for bank statements showing low balance and any past due bills to prove hardship. took about 3 weeks to get approved but they paused taking money from my benefits while it was processing!

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Did you make sure ur base period has enough wages? If you only worked 6 months, depending on WHICH 6 months, you might not qualify under the standard base period. Look up 'alternate base period' for NY unemployment.

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I'm going through the EXACT same thing right now. I got through on the phone yesterday using claimyr.com (it calls for you and connects you to an agent). The agent told me my employer disputed my claim saying I was fired for misconduct which AUTOMATICALLY gives a $0 determination until it's resolved. You might want to check if that's your situation too.

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ngl the whole "we need you to submit the same documents AGAIN" thing is 100% a delay tactic. they doing it on purpose to slow down how much they paying out. the more rounds of document submission = more people give up = more money they keep 🤷‍♀️

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This! They literally admitted this strategy during budget meetings last year. Saw an article about it somewhere.

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yup and then they can say "look how much money we saved the taxpayers" 🙄🙄🙄

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Whenever you upload documents to NY unemployment you NEED to follow up with a phone call to verify they received it. Their system doesn't actually notify anyone when new docs come in - a agent has to manually check. Been through this nightmare twice. Just use claimyr.com to get through to a human - once I actually talked to someone it was fixed in 10 minutes.

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can confirm. the documents basically sit in a queue until someone manually looks at them. its insane.

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calling the fraud hotline is useless these days. I spent a whole month trying. Finally used Claimyr.com (its a service that keeps calling for you) and got through same day. talking to an agent got my $ situation fixed in under a week. dont waste ur time on hold.

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This is happening because NY unemployment doesn't verify identity properly. It's a total cluster right now. My roommate's going through the same thing. The fraud department is completely overwhelmed. If you go the regular route it'll take 2-3 months minimum to resolve.

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