New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Toure

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Have u tried checking ur mailbox at your old address? Sometimes they send it there even if u updated ur info. happened to me and i was waiting for weeks like an idiot while my card was sitting in my old apartment's mailbox 😭

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Aisha Khan

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I've been at the same address for years so shouldnt be an issue, but good tip for others!

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just fyi your card might come in a very plain envelope that looks like junk mail. almost threw mine away by accident. watch for mail from Bank of America with a return address from someplace random like Texas or Kentucky.

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NeonNebula

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Pro tip: if your claim is stuck in pending for more than 3 weeks, it's NOT going to resolve itself. The system is broken. You NEED to talk to someone. I wasted 2 months thinking it would eventually process automatically.

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I went through this exact nightmare in July. Pending for 10 weeks with $0 showing. Finally called my state assembly member who had a contact at unemployment. Got fixed in 3 days after that. Try reaching out to your local elected officials!

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Sean Kelly

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Which assembly member did you contact? I'm in Brooklyn and wondering who to reach out to

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I'm upstate, but honestly any state assembly member or state senator from your district can help. They all have staff dedicated to helping with state agencies.

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Check your local churches and community orgs! A lot of them have emergency assistance funds. I got help with my electric bill and some groceries from a catholic charities place and I'm not even religious.

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Ava Thompson

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Just a friendly reminder to everyone here to VOTE in your local elections! The people making decisions about unemployment benefits and assistance programs are often at the state level. If we want better safety nets, we need to elect people who will fight for them.

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Miguel Ramos

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THIS 💯 Too many people skip local elections but those are the ones that affect our daily lives the most!

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Feels pointless sometimes but ur right. Gotta play the long game too.

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Honestly, I stopped trusting the online portal completely. The only way to get accurate info is to talk to an actual human. I wasted 2 weeks checking the portal daily and sending messages. Finally used claimyr.com to get through on the phone and the agent told me my backpay was being held because of some flag that wasn't even visible on my account. Talking to an agent got my $ unlocked so fast - worth every penny to avoid the hold times.

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NebulaNinja

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wait so your claim was approved but they only paid 1 week? that's messed up even by ny unemployment standards 🤡

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Yeah exactly! The determination letter clearly shows all 5 weeks approved but only 1 payment released. Makes no sense.

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GUYS I think I figured out what happened. There was a data breach mentioned in some obscure press release last month - it wasn't widely reported. I found this article: https://www.databreachtoday.com/state-unemployment-systems-targeted-in-credential-stuffing-attacks-a-19375

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Malik Jackson

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Thanks for sharing this! I'm shocked this isn't being covered more widely.

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StarStrider

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Typical. They always try to hide these things. Bet they knew for weeks before putting up those alerts.

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I work in cybersecurity (not for NY state) and I can tell you these alerts are legitimate concerns. What's likely happening is credential stuffing - hackers got passwords from other breached sites and are trying them on government portals. If you use the same password across multiple sites, you're especially vulnerable.

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NebulaNinja

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Can they access our SSNs through this?

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Unfortunately yes - if someone gets into your unemployment account, they likely have access to view your SSN and other personal info already stored there. That's why it's so critical to respond quickly.

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