New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Just reapplied for NY unemployment today - how long until I hear back?

I got laid off again from my seasonal job in October and just submitted a new claim for unemployment benefits today. My previous benefit year ended in August. Does anyone know how long it typically takes to get approved or denied? Last time it took almost 6 weeks and I'm hoping it's faster this time since I've been in their system before. The bills are piling up and I need to know if I should be looking for emergency assistance while I wait. Anyone reapplied recently and know what the timeframe is like now? The website just says 'pending' with no other details.

So much confusion on here! Let me clear things up a bit... NY unemployment is currently taking 3-5 weeks for most claims. BUT! There's always a 'waiting week' where you won't be paid anyway. Make sure you're certifying every single week including that first week. If you get the dreaded 'we need more information' message, you're looking at a longer timeline unless you can talk to someone. That's where I'd recommend using a service like claimyr.com - it got me through to an agent who fixed my issue immediately. Hang in there and don't give up!

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Actually the waiting week was waived during covid and they never brought it back. One of the few good changes they kept!

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Oh really? That's awesome news! Thanks for the correction - the NY unemployment system changes so often it's hard to keep up ๐Ÿ˜…

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After u apply, u shud get a letter in mail and a email in like a week telling u if ur eligible. Then it can take another couple weeks to start getting paid. ALWAYS certify weekly even if pending!!!

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NY unemployment claim missing from payment history even though system says I certified

I certified for my weekly benefits this past Sunday for the week ending 11/14/21, and got the confirmation screen saying everything went through successfully. Usually my payment shows up in the payment history section by Monday night or Tuesday morning at the latest. It's now Wednesday and there's still nothing there! The weird thing is when I check my account, it clearly says my latest certified benefit was for the week ending 11/14/21, but there's absolutely no trace of it in my payment history. I've been receiving benefits normally for the past 3 months without any issues until now. I'm getting really worried because I have rent coming up and I'm counting on this money. Has anyone else experienced this delay recently? Any idea what could be going on or what I should do?

I was stuck in a similar situation last month and wasted days trying to call them with no luck. I finally broke down and used that Claimyr service everyone talks about here (claimyr.com) and it actually worked! Got a callback in about 45 mins and the agent fixed my missing payment issue on the spot. Best money I've spent in a while considering it got my benefits flowing again.

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did you have to give them any personal info? seems kinda sketchy

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they don't ask for any personal info at all - they just connect the call to your phone when they reach an agent. you talk directly to unemployment

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Are you using the mobile site or desktop? The mobile site is trash and often doesn't display payment info correctly. Try logging in from a computer if you haven't already.

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Why is NY unemployment staff still remote when we're forced to job search in person?

Its been almost 4 weeks now waiting for my benefits and I'm fed up. How come unemployment office staff are still working remotely while they expect us to pound the pavement looking for jobs? Everyone else is back in offices - my friend works at a bank and they've been back since last August. Meanwhile I call ny unemployment and wait on hold for 3 hours just to get disconnected. When I finally got through last Tuesday, the rep couldn't even access my file properly and said "the system is slow because were all on VPN from home." Seriously?? My rent is due in 5 days and I have $243 in my account. If they want us to get back to work so badly, why aren't THEY working in person to actually process our claims faster? Just seems hypocritical that we have to do everything in person but they get to hide behind their computers at home not doing their jobs properly. My claim has been pending for 27 days now and nobody can tell me why.

Has anyone tried the in-person career centers? I went to one last week thinking they could help with my claim but they just directed me back to the phone number I've been calling for weeks ๐Ÿ˜ค

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Same experience! Total waste of time and bus fare. They literally can't access the unemployment system at the career centers anymore.

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The one on Fulton St told me they haven't handled unemployment claims in person since 2019. Everything is centralized now.

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I work for a different state agency (not unemployment) and I can tell you the work from home thing is about saving money on office space. They've reduced our physical offices by 60% and now hotdesk when we do come in. It's not about being lazy - the state is cutting costs wherever possible.

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That makes sense from a budget perspective but what about customer service? If service quality suffers shouldn't that matter?

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Totally agree with you. The problem is leadership makes these decisions based purely on budget numbers without considering impact on service. Beancounters run everything now.

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NY unemployment approved 7 weeks ago but still no payments - help!

So I got approved for unemployment about 7 weeks ago after getting laid off from my retail job. My claim says 'approved' when I check online and I've been filing my weekly certifications like clockwork every Sunday. But I haven't received a single payment yet! I keep checking my bank account and there's nothing there. The system shows all my weekly claims as 'processed' but no money has been deposited. I tried calling the unemployment office like 30 times but I either get disconnected or stuck on hold forever. I really need this money for rent and bills that are piling up. Has anyone else had this problem? What did you do to actually get your payments started?

anyone tried going to an actual unemployment office? do they even have those anymore?

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they're called career centers now but they don't handle claim issues in person anymore since covid. you still gotta call ๐Ÿ™„

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thats so dumb. everything about this system is broken.

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Hey, I was in your exact situation 2 weeks ago. After trying to call for a month straight I used claimyr.com and they got me a callback within hours. Agent told me my claim had a fraud flag for some reason ๐Ÿคฌ but they removed it and I got all my backpay last week. It was such a relief! Check them out if you can't get through on your own.

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Thank you! Seems like a lot of people have had success with them. Gonna check it out today.

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Filed for NY unemployment in October - stuck in limbo with no answers

I submitted my unemployment claim back on 10/15/2022 and I'm still waiting to receive ANY payment. Got my monetary determination letter about 3 weeks after filing, which seemed like a good sign, but now I'm just stuck. I've managed to get through to someone on the phone a few times (miracle), but all they tell me is either "your claim is still fairly new" or "there's an issue that needs to be resolved" without any details. I call every week and keep getting the same vague answers. It's been almost 3 months now! I've certified every single week without fail. Anyone else stuck in this weird limbo? I'm starting to think they're just hoping I'll give up and go away. My savings are almost gone at this point.

mine was stuck becuse they needed to verify my identity. they never told me this until I talked to like the 20th agent. check your online account and see if theres a message or document request you missed.

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I check my online account multiple times a day and there are no message or document requests. That's what makes this so frustrating!

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Question: have you been able to file weekly claims even though you're not getting paid? Sometimes that's a sign that there's just a payment method issue rather than an eligibility issue.

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Yes, I've been able to certify every week without any problems. The system accepts my weekly claims but no money ever comes through.

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That's actually a good sign! Means your claim is probably valid and there's just some technical issue holding up payment. When I went through this, it was because they had my bank account number wrong.

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