New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't listen to anyone telling you to give up. I fought for 5 months and finally got all my backpay ($7600). The system is designed to discourage you from pursuing what's rightfully yours. Stay persistent and document absolutely everything. Request your calls be escalated to a supervisor. If all else fails, contact your state representative - that's what finally worked for me.

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Ana Rusula

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Y'all need to stop complaining and just do what I did. File a formal complaint with the NY Department of Labor Inspector General. Google the form, fill it out detailing exactly how they're violating their own policies by claiming you didn't certify when you have proof you did. I got a call back within 3 DAYS and my backpay was released a week later. They don't mess around with inspector general complaints.

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Demi Hall

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Do you have a link to the specific form? I'm finding a few different complaint forms online and not sure which is the right one.

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Ana Rusula

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Here you go: https://ig.ny.gov/form/complaint-form-long The key is to specifically mention that you have evidence of certifying (screenshots, emails, etc) that contradicts what their system shows. That's what gets their attention.

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Tony Brooks

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anyone tried going to an actual unemployment office? do they even have those anymore?

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they're called career centers now but they don't handle claim issues in person anymore since covid. you still gotta call 🙄

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Tony Brooks

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thats so dumb. everything about this system is broken.

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Yara Campbell

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Hey, I was in your exact situation 2 weeks ago. After trying to call for a month straight I used claimyr.com and they got me a callback within hours. Agent told me my claim had a fraud flag for some reason 🤬 but they removed it and I got all my backpay last week. It was such a relief! Check them out if you can't get through on your own.

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Nathan Kim

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Thank you! Seems like a lot of people have had success with them. Gonna check it out today.

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Dylan Fisher

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Has anyone tried the in-person career centers? I went to one last week thinking they could help with my claim but they just directed me back to the phone number I've been calling for weeks 😤

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Edwards Hugo

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Same experience! Total waste of time and bus fare. They literally can't access the unemployment system at the career centers anymore.

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Gianna Scott

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The one on Fulton St told me they haven't handled unemployment claims in person since 2019. Everything is centralized now.

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Alfredo Lugo

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I work for a different state agency (not unemployment) and I can tell you the work from home thing is about saving money on office space. They've reduced our physical offices by 60% and now hotdesk when we do come in. It's not about being lazy - the state is cutting costs wherever possible.

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Isaac Wright

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That makes sense from a budget perspective but what about customer service? If service quality suffers shouldn't that matter?

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Alfredo Lugo

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Totally agree with you. The problem is leadership makes these decisions based purely on budget numbers without considering impact on service. Beancounters run everything now.

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Ask your previous employer for help proving your identity. My HR department wrote a letter verifying my employment history and identity which sped things up with the unemployment office. Worth a shot.

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Grace Johnson

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Im in the same situation and its been 7 weeks of waiting. I finaly got through to someone using claimyr.com and they told me to keep certifying every week even though I cant get any payments yet. That way when your identity is verified youll get all the backpay at once. Dont miss any weekly certifications!

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Jayden Reed

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I second this. My brother didn't certify during his identity verification period and lost 4 weeks of benefits he could have gotten later. KEEP CERTIFYING!

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Isaac Wright

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Good to know! I wasn't sure if I should keep certifying since everything is frozen.

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Bruh the max disability payment in NY is a JOKE. $170 a week??? What year is it, 1985? 😂 Good luck buying a loaf of bread with that. The system is broken af

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it's literally criminal. no one can survive on that. meanwhile the disability insurance companies are making BANK 🤬

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For real tho. NJ's max benefit is like $700+ a week but cross the river to NY and suddenly you're supposed to live on $170? Make it make sense.

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Maya Lewis

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This happened to my wife and OMG the disability application was a nightmare. We could never get through on the phone. The website kept giving errors. Finally used claimyr.com to get an actual person on the phone and got it resolved in one call. Don't waste weeks like we did!

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