


Ask the community...
anyone tried going to an actual unemployment office? do they even have those anymore?
they're called career centers now but they don't handle claim issues in person anymore since covid. you still gotta call 🙄
thats so dumb. everything about this system is broken.
Hey, I was in your exact situation 2 weeks ago. After trying to call for a month straight I used claimyr.com and they got me a callback within hours. Agent told me my claim had a fraud flag for some reason 🤬 but they removed it and I got all my backpay last week. It was such a relief! Check them out if you can't get through on your own.
Thank you! Seems like a lot of people have had success with them. Gonna check it out today.
Has anyone tried the in-person career centers? I went to one last week thinking they could help with my claim but they just directed me back to the phone number I've been calling for weeks 😤
Same experience! Total waste of time and bus fare. They literally can't access the unemployment system at the career centers anymore.
The one on Fulton St told me they haven't handled unemployment claims in person since 2019. Everything is centralized now.
I work for a different state agency (not unemployment) and I can tell you the work from home thing is about saving money on office space. They've reduced our physical offices by 60% and now hotdesk when we do come in. It's not about being lazy - the state is cutting costs wherever possible.
That makes sense from a budget perspective but what about customer service? If service quality suffers shouldn't that matter?
Totally agree with you. The problem is leadership makes these decisions based purely on budget numbers without considering impact on service. Beancounters run everything now.
Ask your previous employer for help proving your identity. My HR department wrote a letter verifying my employment history and identity which sped things up with the unemployment office. Worth a shot.
Im in the same situation and its been 7 weeks of waiting. I finaly got through to someone using claimyr.com and they told me to keep certifying every week even though I cant get any payments yet. That way when your identity is verified youll get all the backpay at once. Dont miss any weekly certifications!
I second this. My brother didn't certify during his identity verification period and lost 4 weeks of benefits he could have gotten later. KEEP CERTIFYING!
Good to know! I wasn't sure if I should keep certifying since everything is frozen.
Bruh the max disability payment in NY is a JOKE. $170 a week??? What year is it, 1985? 😂 Good luck buying a loaf of bread with that. The system is broken af
This happened to my wife and OMG the disability application was a nightmare. We could never get through on the phone. The website kept giving errors. Finally used claimyr.com to get an actual person on the phone and got it resolved in one call. Don't waste weeks like we did!
Noah huntAce420
Don't listen to anyone telling you to give up. I fought for 5 months and finally got all my backpay ($7600). The system is designed to discourage you from pursuing what's rightfully yours. Stay persistent and document absolutely everything. Request your calls be escalated to a supervisor. If all else fails, contact your state representative - that's what finally worked for me.
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Ana Rusula
Y'all need to stop complaining and just do what I did. File a formal complaint with the NY Department of Labor Inspector General. Google the form, fill it out detailing exactly how they're violating their own policies by claiming you didn't certify when you have proof you did. I got a call back within 3 DAYS and my backpay was released a week later. They don't mess around with inspector general complaints.
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Demi Hall
•Do you have a link to the specific form? I'm finding a few different complaint forms online and not sure which is the right one.
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Ana Rusula
•Here you go: https://ig.ny.gov/form/complaint-form-long The key is to specifically mention that you have evidence of certifying (screenshots, emails, etc) that contradicts what their system shows. That's what gets their attention.
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