New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Does anyone else think it's wild that NY unemployment still uses these prehistoric debit cards in 2023? Like hello, direct deposit exists and works perfectly fine for literally every other payment system? 💅

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forreal! even my 85 year old grandma uses direct deposit, but somehow the state govt can't figure it out

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They actually do offer direct deposit now, but they default everyone to these garbage KeyBank cards unless you specifically set up direct deposit

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Zara Khan

bro i HATE keybank with a passion. they locked me out of my account for 3 weeks because I forgot my password. had to call them like 15 times. ended up using claimyr.com to finally get someone on the phone who could help. absolute nightmare of a company.

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I filed a complaint with the State Department of Financial Services and that actually got results when nothing else worked. They handle financial fraud cases and can put pressure on DOL. heres the link: https://www.dfs.ny.gov/complaint

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honestly bro u might be better off just focusin on finding work at this point. The system is FUBAR and even if u do get thru it could be months before u see $$$. Not tryin to be negative but thats the reality with how bad ny unemployment is rn.

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I'm definitely focusing on work too, but I'm still owed thousands in back benefits that I need for rent and bills that piled up.

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Xan Dae

Don't listen to this defeatist BS. Keep fighting for what you're owed while you look for work. I got 7 months of backpay eventually.

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Keep an eye on your mailbox. Sometimes they send physical letters requesting additional information even when they have your email and phone number. Miss that letter and your claim sits in limbo. Also, check your spam folder daily!

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i waiting 11 weeks last year. keep claiming. they will backpay you. the system is broken but it eventually works. hang in there bro 👊

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11 weeks?! I can't wait that long. I have bills due now...

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yeah it sux man. if u absolutely need $ now try calling them with claimyr or contact ur state assembly person. sometimes they can speed things up

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yeah man welcome to the club 🤦‍♂️ this happened to me too. tried calling for weeks and getting the same bs automated message saying my claim was under review. Then I saw someone recommend claimyr.com on here, used it and finally got a real person. She told me my account had a fraud flag on it (even though I did nothing wrong) and that's why my backpay was stuck in review. She removed the flag while I was on the phone with her and my money showed up 3 days later. talking to an agent got my $ unlocked so fast.

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wait what do you mean 'fraud flag'? now im worried that's what's happening to mine 😱

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apparently their system automatically flags certain claims if anything looks 'unusual' - in my case it was because I moved during the claim period. but the agent said it happens all the time for stupid reasons and most are false flags

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Harold Oh

I have a theory that they do this on purpose to save money. If you make the process painful enough, some percentage of people will just give up. I waited 15 weeks for my backdated payments and had to threaten legal action before they finally processed it. The system is working exactly as designed - to be frustrating.

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After struggling with ID.me for days (kept getting errors about my documents), I finally got through by using the video call option with a live representative. Waited about 2 hours but at least it worked. If the automated system gives you problems, definitely use the video call option.

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How did you access the video call option? I can't find it anywhere on their site

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It should automatically offer you the video call option after 2-3 failed attempts with the automated system. At least that's how it worked for me back in March.

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I didn't realize this would be so complicated 😫 Just lost my job and the last thing I need is tech problems. Ugh, NY unemployment why u gotta be so difficult

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Hang in there! It's a pain but once you get through the initial setup it gets easier.

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