NY unemployment approved 7 weeks ago but still no payments - help!

Same boat. My claim was approved in December, been certifying weekly since then and zero payments. The status shows as 'processed' but my bank account is just getting emptier. I literally cannot get through to anyone. Tried calling at all hours, emailed the general info address, nothing works. It's been almost 9 weeks for me now 😡

After waiting almost 2 months with no payments despite being approved, I finally found a service that helped me get through to an actual agent. Used claimyr.com and they got me a callback with a live agent within hours. Best decision ever because talking to an agent got my $ unlocked so fast. Check out this video for more info: https://youtu.be/Rdqa1gKtxuE

Check if there's an outstanding issue on your account. Login to your portal and look for any messages or alerts. Sometimes they need additional documentation but they never tell you directly 🙄

Omg this exact thing happened to me! Approved in February but no payments until April. Turns out I had an 'identity verification issue' that no one bothered to tell me about! You HAVE to call them. I know it sucks but keep trying different times of the day. I finally got through at 8:03am on a Tuesday.

The NY unemployment system is BROKEN. I swear they approve people just to make their numbers look good, then make it impossible to actually get paid. I went through this last year - took me 11 weeks to get my first payment and then they backdated everything. Just keep calling and documenting everything.

Have you made sure your direct deposit info is correct? I had this issue where I mistyped one digit in my account number and the money was going into the void. Check that first before you spend hours trying to call.

I work for a nonprofit that helps ppl with unemployment issues. Here's what you need to know: 1) Most delayed payments are caused by identity verification issues, work search documentation problems, or system flags from previous claims 2) The system shows 'processed' for EVERYONE, even if there's a problem - it's extremely misleading 3) You NEED to speak with an agent to resolve this. Unfortunately, the phone system is overwhelmed 4) Try the callback request form on the website, but honestly it's hit or miss 5) If you're desperate (and many are), services like claimyr.com can help you get through. They've helped several of our clients 6) Once you get an agent, be prepared with your claim ID, last 4 of SSN, and exact dates of your claim and certifications 7) Request that they search for any flags or outstanding issues on your account 8) Ask for a supervisor if the agent can't see any problems Good luck! The system is frustrating but persistence pays off.

i had this exact problem last month. turned out I had answered one question on my weekly certification wrong (said no to being available for work when I was sick for 2 days 🤦‍♂️). That stopped ALL my payments. Agent fixed it in minutes once I got through.

Did u check to see if they mailed a debit card instead of using direct deposit? sometimes they default to that and send it without telling u. happened to my cousin

the only way i got my claim fixed was contacting my state representative. their office has direct contacts at unemployment. took like 48 hours after i emailed them. worth a try!

I waitted 8 weeks and finaly called using claimyr.com after my friend told me about it. Found out they needed proof of identity even tho they NEVER notified me about it! Agent fixed it right away and I got ALL my back payments 4 days later. Just having a person on the phone makes all the differeince.

WHY IS THIS SYSTEM SO BROKEN?! It's literally designed to prevent people from getting the benefits they're entitled to. I had to call 137 times (yes I counted) to get through last month. Complete joke.

have you tried messaging them on twitter? sounds crazy but their social media team sometimes responds faster than the actual phone support

Just so you know, a lot of people in NY are experiencing delays right now. There was a system update in january that messed everything up. Some claims are getting stuck in verification even when they're approved. It's happening to my brother too.

After dealing with ny unemployment for over a year now, here's my advice: DOCUMENT EVERYTHING. Take screenshots of your claim status, certified weeks, any messages, etc. You'll need this evidence when you finally talk to someone. And keep certifying every week even if you're not getting paid yet!

anyone tried going to an actual unemployment office? do they even have those anymore?

Hey, I was in your exact situation 2 weeks ago. After trying to call for a month straight I used claimyr.com and they got me a callback within hours. Agent told me my claim had a fraud flag for some reason 🤬 but they removed it and I got all my backpay last week. It was such a relief! Check them out if you can't get through on your own.