Why is my NY unemployment payment suddenly delayed? Missing weekly deposits for 3 weeks now

Same boat here. Mine stopped without explanation first week of August. Been certifying every week but stuck on "pending" for 2 weeks now. Called like 50 times and can't get through to an actual human. The automated system just tells me my claim is still active but doesn't explain why $$ stopped coming. Beyond frustrating.

I was in this exact situation last month! Payments suddenly stopped for no reason. Couldn't get through on the phones for like a week. Finally used a service called Claimyr (claimyr.com) that got me a callback with an actual agent. Turns out there was a "verification flag" on my account that nobody bothered to tell me about 🙄 The agent fixed it in like 5 minutes and my backpay hit my account two days later. Best money I ever spent to get that fixed quick - talking to a real person got my payments flowing again. They have a Youtube video explaining how it works: https://youtu.be/Rdqa1gKtxuE

THIS IS HAPPENING TO EVERYONE!! The system is completely overwhelmed right now and they're randomly flagging accounts for "verification" without telling anyone. My cousin works for NY unemployment (not customer service tho) and says its a mess internally. They've had massive staff cuts this year but claims are up like 30% from last year.

When this happened to me last year, I contacted my state assembly member's office. They have dedicated staff who deal with unemployment issues and can escalate your case. Got my issue resolved in about a week. Might be worth a try if you can't get through on the phone.

check your mail and email!!! they might have sent you a questionnaire or request for additional documentation. they're TERRIBLE about making these notices obvious and if you miss responding to one, they'll pause your payments. I almost missed mine cause it went to spam folder.

Hey OP, just a thought - did you start working part time or have ANY income during those weeks? Even a single day of work or a small gig can trigger a review if you reported it during certification. When you certify, are you answering any questions differently than before?

Look, I've worked with the NY unemployment system for YEARS as an advocate, and here's the real deal about these sudden payment delays: This is almost ALWAYS one of these issues: - Random identity verification flags (most common right now) - System detected a potential conflict with your claim information - Your account got caught in their fraud detection algorithms (even if you did nothing wrong) - They're reviewing your work search activities - A former employer contested something The ONLY way to resolve this quickly is to speak with an actual claims specialist. Regular call center staff often can't help with these holds. Your options: 1. Keep calling at strategic times (8:01 AM, 10:30 AM, or 2:15 PM tend to have slightly shorter wait times) 2. Use a callback service like claimyr.com (many of my clients have used this when desperate) 3. Contact your state assembly member or state senator's office 4. Email the commissioner's office directly (rarely works but sometimes does) Don't wait for it to "fix itself" - it won't. These payment holds are manual flags that require manual review. Document everything, keep certifying weekly, and make getting through to a human your top priority. Good luck and let us know how it goes!

have you tried messaging them on Twitter? sounds crazy but i got a response within a day when i DMed the official NYSDOL account with my issue (don't include any personal info in the DM tho

My payments stoped for 4 weeks back in June. I finaly got thru to someone and aparently they had sent me a docuent to verify my identity but I never recieved it. The agent resent it right away and I uploaded the docs that same day. Got all my backpay about a week later. You NEED to talk to someone ASAP!!!

they might have flagged your account for quarterly review. this happens a lot around july/august because its a new quarter. happened to me last year and i had to verify employment history again. try calling first thing in the morning like 7:59am right before they open.

Honestly it's ridiculous NY unemployment is still such a disaster years after covid. The website is from like 1997 and the phone system is even worse. Meanwhile they have the nerve to send out press releases about how they've "improved the system" 🤡

keep certifying every week even while this is happening!!!! when they finally fix whatever the issue is, you'll get all the back payments for those weeks, but ONLY if you certified properly each week.

Anyone else notice these payment delays always seem to happen around the end of fiscal quarters? I swear they slow down payments when they're trying to make their budgets look better 🤔

do u have a new bank account? I changed mine and didnt update the direct deposit info in time and payments got held up

i had this EXACT thing happen, turns out someone tried filing for benefits using my information in another state. ny unemployment system flagged it as potential fraud and froze my payments without telling me. took 3 weeks to sort out but i eventually got all my back pay.

Mods should sticky a post about these payment delays because this is like the 15th post about this in the past week. NY unemployment is clearly doing some kind of mass account review right now and tons of people are getting caught up in it.

did you try the online messaging system? sometimes thats faster than calling. go to your account and click on messages and start a new one. describe your issue clearly and ask for help. they got back to me in 3 days which isn't great but better than nothing.