New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ana Rusula

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Faxing (yes, FAXING in 2022 🤡) a letter explaining your situation sometimes works. The fax number is on their website. Include your claim ID, last 4 of SSN, and detailed timeline. Sounds crazy but it worked for me when nothing else did.

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Fidel Carson

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Who even owns a fax machine anymore? 😂 You can use online fax services though.

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Ana Rusula

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I know right?? I used an online fax service. The govt is truly stuck in 1995 lmao

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Have you checked your bank info is correct in the system? I had a friend who waited months only to find out they had transposed two digits in their account number.

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Just double-checked and the account/routing numbers are correct. Good suggestion though!

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Pedro Sawyer

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Have you tried reaching out to your local state representative? That's what finally worked for me after waiting 2 months. They have special contacts at unemployment and can often speed things up when there's a legitimate hardship.

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Amun-Ra Azra

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I hadn't thought of that! How do I find my rep?

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Pedro Sawyer

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Google "find my NY state assembly member" - they have forms on their websites specifically for unemployment help

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Mae Bennett

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This happened to me last year! Having a baby due and waiting on backpay was so stressful. I ended up getting through to someone who helped after I mentioned I was about to lose my apartment. Took about 5 weeks total from first payment.

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Amun-Ra Azra

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Ugh 5 weeks still seems so long. Did you just keep calling until you got through?

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Mae Bennett

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Honestly I used claimyr.com because I was desperate and couldn't sit on hold for hours with a toddler running around. Got through same day.

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Payton Black

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Quick question - did you recently change your address, phone number, or banking info? Sometimes that triggers their fraud detection system.

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Beth Ford

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I did change my phone number about a month ago! Could that really cause all this?

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Payton Black

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100% yes. Their system flags any changes to contact info as potential fraud. When I updated my address I got the same alert.

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Harold Oh

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protip: call your local state representative's office. seriously. i was dealing with this exact issue for weeks, called my assemblyman, and they have special contacts at unemployment that fixed it in 2 days. worth a shot!

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IMPORTANT TIP: If you call, DO NOT listen to the recording that says they'll call you back. That callback system is completely broken for the tourism recovery program. I waited 3 weeks for a callback that never came. You need to stay on the line no matter how long it takes. I know it sucks but that's the only way to actually reach someone. Or try that claimyr.com service someone mentioned above - seems to work for getting through the phone maze.

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Rhett Bowman

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Ugh good to know. I've been hanging up when it offers the callback. I'll try to stay on the line tomorrow.

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Nolan Carter

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This is exactly why I ended up using Claimyr - I was tired of waiting on hold for hours or getting disconnected. They just handled the waiting for me.

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Zane Gray

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ok i worked at the call center for ny unemployment briefly (quit cuz it was awful) and i can tell you the tourism recovery program is a MESS. the funds came from a different bucket than regular unemployment so it goes through extra steps. docusign forms go to one team, then verification, then payment processing. each handoff adds weeks. if anything is slightly off or needs verification, it goes to the back of the queue. best advice: call and specifically ask if your docusign was received properly and if there are ANY flags or holds.

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Zane Gray

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np! one more tip: if you get a rep who seems clueless (many are new), politely ask to speak with a tier 2 specialist. they have more access and training on the tourism program specifically.

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Natalia Stone

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the hero we needed but don't deserve 🙌

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Esteban Tate

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u should try claimyr.com - literally just used it yesterday after seeing someone recommend it here. it calls unemployment for u and then rings your phone when someone picks up. got through to an agent in about 45 mins (they were on hold so i didnt have to be). agent fixed my issue right away once i explained everything.

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Esteban Tate

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yeah it actually works! they just do the hold time for you. i was skeptical too but i was desperate after not getting paid for 6 weeks

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Elin Robinson

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Tried it today after seeing your comment. Got through to a really helpful agent who escalated my case. Thanks for the tip!

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I hate how they just cut people off without any warning or explanation. Like we don't have bills to pay or families to feed. The whole system is designed to frustrate people into giving up on benefits they're legally entitled to. And they wonder why people lose faith in government... 😤

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