New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jessica Nolan

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Document EVERYTHING. When you finally do get through (and you will eventually), you'll need dates, times, and details of all your attempts to contact them. This can help you get backpay for the weeks you couldn't access your account.

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Had the exact same ID.me verification issue. Turns out there was a glitch affecting lots of pregnant women - something about pregnancy affecting facial recognition?! 🤔 Wild guess but when I finally got through the agent said they'd seen this a lot with pregnant women. Apparently our faces change enough during pregnancy that it confuses their system? Either way, I used claimyr.com to finally get someone on the phone after trying for 7 weeks straight. Got it fixed in one call.

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I had no idea this was a thing! I'm 8 months pregnant and having same issues. gonna try claimyr.com tomorrow

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I know it sounds bizarre but the agent literally told me they've had tons of pregnant women with this same issue. The facial recognition part of id.me gets confused by the changes in our faces. So stupid!

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Kylo Ren

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After 5 weeks of this nonsense I finally broke down and used claimyr.com - connected with an agent in under 2 hours. My identity verification was cleared in 10 minutes once I actually talked to someone. Ridiculous that we have to pay extra just to access our benefits but it saved my sanity.

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Jason Brewer

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how much did it cost? worth it?

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Kylo Ren

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It was the only way I could talk to a live agent after weeks of trying. Worth every penny when you're about to get evicted and need your benefits!

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Ugh, I went through this exact same thing last month. The ID verification is a total nightmare. When I finally got through, the agent told me they've been swamped with fraud cases so they're extra paranoid about verification now.

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Liam Cortez

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did yours eventually get fixed? how long did it take?

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Yeah after 3.5 weeks. It was resolved in literally 5 minutes once I got through to an actual person. They could see all my documents in the system - they just hadn't been reviewed yet.

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Freya Thomsen

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Check if your cousin's SSN has been leaked in any data breaches. Go to haveibeenpwned.com and enter his email - if it's been in any breaches, that might explain how someone got his info. My husband had the same ID.me issue and it turned out his data was leaked in the Equifax breach years ago.

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Omar Zaki

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lmao welcome to the ny unemployment experience 🤡 where nothing works and nobody cares. took me 4 months to get my benefits after identity issues. best advice: document EVERYTHING. every call, email, letter. you'll need it when they inevitably lose your info or claim they never received it.

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Omar Zaki

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yeah it's totally insane. the only thing that finally worked was getting my case escalated to a supervisor. but it's like impossible to get to one unless you know someone or get lucky with the right agent.

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Paolo Ricci

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This is why I ended up using claimyr.com - I couldn't keep playing the call lottery hoping to get through. Their service connected me with an agent who transferred me to a supervisor right away.

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Diego Vargas

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Anyone else worried they'll send the refund to an old bank account? I changed banks since I filed 😬

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If that happens they'll mail a paper check to your address on file. Happened to my cousin.

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Diego Vargas

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oh thank god, that makes me feel better!

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StarStrider

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Called the IRS yesterday (took 3 attempts but finally got through). They told me my unemployment tax refund was processed on July 6th but could take 2-5 weeks to actually get deposited. Totally ridiculous system.

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Zara Rashid

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Been there done that got the t-shirt. I spent 7 MONTHS fighting with ny unemployment over a similar issue. Got told different things by different reps every time I called. Finally just filed a new claim altogether when a new quarter started. The whole system is a joke.

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Luca Romano

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Try reaching out on Twitter too. Sounds weird but I @ mentioned NYSDOL in a tweet about my backdating issue and someone from their social media team actually helped escalate my case. Worth a shot if everything else fails.

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Nia Jackson

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Worked for me too! Their social media team seems way more responsive than their phone support.

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