Completed id.me verification but NY unemployment login still fails - pregnant and need help urgently

Dealing with the same login issues ugh. The regular phone numbers are useless. Try calling right when they open at 8am - sometimes that works. Also try the alternate number 888-209-8124 if you haven't already. The whole system is a total disaster for pregnant women especially.

After weeks of the same nightmare I finally found a solution. I used claimyr.com and they got me connected to an actual human at unemployment in like 40 minutes. Seriously, it was the best decision I made after wasting months trying to get through on my own. They called me back when they had an agent on the line. Got my login issues fixed and my payments started hitting my account a week later. Check their demo here: https://youtu.be/Rdqa1gKtxuE

Have you tried going in person to a job center? I know its tough when you're pregnant but sometimes thats the only way to get someone to help. The one in Brooklyn actually helped me when I couldnt get anyone on the phone for weeks. goodluck girl 💕

I've been through this exact hell. It's especially frustrating when you're pregnant and stressed. Make sure when you do get through that you mention you're pregnant - for some reason that seemed to get me more help. Also, document EVERYTHING - dates you called, who you spoke with, confirmation numbers, etc. The system is terrible but if you're persistent enough you'll eventually get through. Sending strength!

A lot of folks here suggesting normal methods. I'm just gonna tell you what actually worked for me after 3 months of hell with NY unemployment: 1. Email your state representative AND senator (find them by googling your address + NY state rep). Be specific about being pregnant and in financial crisis. 2. If you can't get phone help, try claimyr.com - it's a service that gets you through the phone system. Worked for me when nothing else did. 3. File a complaint with the Department of Labor ombudsman online. 4. If none of that works, contact legal aid in your county - many have special programs for pregnant women. Forget the regular phone numbers - they're useless. The system is designed to wear you down so you give up. Don't give up!

ur wasting ur time with the phone numbers. they NEVER work. I got locked out for 9 months and the only thing that worked was going to the career center in person with all my documents. bring your ID, ssn card, birth certificate, everything. don't leave till someone helps u.

id.me is the WORST! Even when it says it verified you, half the time it doesn't actually send the info to unemployment properly. When you do finally reach someone, make sure they check if your verification actually went through on their end. For me it didn't even though id.me said it was successful.

So sorry you're going thru this while pregnant! I'm in a similar situation (tho not pregnant) and finally got thru using the trick of calling at 7:57am exactly, then navigating to Spanish option (even if you dont speak it) then asking for English help when someone answers. Weird hack but it worked for me!

I finally got my account fixed last month after similar problems. Here's exactly what worked for me: 1. I used claimyr.com to get through to a rep (spent weeks trying on my own first with no luck) 2. When I got through, I had to have them verify that my ID.me was properly linked - turns out it WASN'T even though ID.me showed successful 3. They had to manually verify my identity on their system 4. Had to create a brand new PIN The whole process took about 20 minutes once I actually got someone on the phone. The waiting and trying to reach someone was the hard part. Best of luck, mama! 👶

The trick is to get to the fraud department - they ALWAYS answer. Call the main number, say "fraud" when prompted. Tell them someone's using your info to claim benefits. They'll transfer you to a REAL PERSON in regular unemployment dept.

Dealing with NY unemployment while pregnant was HELL. I spent 6 weeks calling daily before giving up and using claimyr.com. Got connected to someone immediately who fixed everything. If I knew about it sooner would have saved myself so much stress, which isn't good for the baby!

Hate to sound like a conspiracy theorist but I'm convinced they deliberately make it impossible to reach anyone. The whole system is designed to frustrate people so they give up trying to get benefits they're entitled to. I had to call 300+ times to get through. The state saves money when we get discouraged and stop trying.

This might sound strange but try reaching out through Twitter. DM the NY DOL account and sometimes they'll help escalate your case. Worked for my cousin when nothing else did. They don't want bad PR so sometimes social media works.

Try the specialized pregnancy/disability claims number: 888-783-1370. Sometimes less people calling that line so better chance of getting through. Ask them to transfer you to regular UI after.

Document EVERYTHING. When you finally do get through (and you will eventually), you'll need dates, times, and details of all your attempts to contact them. This can help you get backpay for the weeks you couldn't access your account.

Had the exact same ID.me verification issue. Turns out there was a glitch affecting lots of pregnant women - something about pregnancy affecting facial recognition?! 🤔 Wild guess but when I finally got through the agent said they'd seen this a lot with pregnant women. Apparently our faces change enough during pregnancy that it confuses their system? Either way, I used claimyr.com to finally get someone on the phone after trying for 7 weeks straight. Got it fixed in one call.