


Ask the community...
whatever you do DO NOT try to file a new claim!! if your existing claim disappeared and you file a new one it creates a whole mess that takes months to untangle. call them first!!
Omg thanks for this warning! I was actually considering trying to file again if I couldn't get it fixed 😬
Welcome to the wonderful world of NY unemployment where nothing makes sense and the rules are made up 😅 Seriously though, your claim is probably still there in their system but just not visible to you. You need to call them.
IMPORTANT INFO: I just got off the phone with an IRS rep (used claimyr.com to avoid the 3 hour wait). They told me they're still processing unemployment refunds and will be through the SUMMER. Don't panic if you haven't received yours yet. They're going through them systematically.
Anyone know the number to call for this specific issue? I've called the general IRS number like 20 times and just get the "high call volume" message then it hangs up 🤬
There's no specific number for the unemployment refunds. You have to call the main line. I used claimyr.com after weeks of failing to get through and they got me to an agent within an hour.
Contact your state representative!!!! I had the exact same issue and nothing worked until I reached out to my local assembly member. Their office contacted KeyBank directly and I had my statements within 48 hours. They have special channels to get through to these agencies.
This is actually good advice. Government reps can cut through red tape quick
I hadn't thought about this. Going to look up my rep now, thanks!
Wait, so y'all are getting your claims ACCEPTED?! 😂 I can't even get past that step. Been pending for 8 weeks now.
Aliyah Debovski
i had the EXACT same problem with certifying. i kept getting locked out of the site for "too many attempts" when it was THEIR SYSTEM failing! what worked for me was trying at exactly 7:30am when they first open the phones. the queue is shorter and the site works better. keep at it!
0 coins
Annabel Kimball
•Good to know I'm not alone! I'll set an alarm for 7:30 tomorrow. So frustrating that we have to use these weird workarounds just to access a basic government service.
0 coins
Miranda Singer
unpopular opinion: the ny unemployment website crashes are intentional to reduce the number of people who can successfully claim benefits. they know exactly what they're doing 👀
0 coins
Cass Green
•I've been saying this for months! It's like they design the system to be as frustrating as possible so people just give up. Classic government BS.
0 coins
Finley Garrett
•facts. they make it way harder than it needs to be. notice how the tax payment website NEVER crashes? 🤔
0 coins