Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Diego Vargas
Anyone else worried they'll send the refund to an old bank account? I changed banks since I filed 😬
If that happens they'll mail a paper check to your address on file. Happened to my cousin.
Diego Vargas
•oh thank god, that makes me feel better!
StarStrider
Called the IRS yesterday (took 3 attempts but finally got through). They told me my unemployment tax refund was processed on July 6th but could take 2-5 weeks to actually get deposited. Totally ridiculous system.
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StarSurfer
Just a heads up, there's been some system maintenance and updates going on recently. My friend's backpay randomly appeared after 4 months of nothing, and customer service said it was because they finally finished updating some old claims after a system update.
Ava Martinez
whatever you do DON'T file a new claim thinking it will help! this will only complicate things further. stick with following up on your existing claim for the backpay.
Omar Fawaz
•Thanks for the warning! I haven't tried to file a new claim since I'm employed now, but good to know that would make things worse.
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Zara Rashid
Been there done that got the t-shirt. I spent 7 MONTHS fighting with ny unemployment over a similar issue. Got told different things by different reps every time I called. Finally just filed a new claim altogether when a new quarter started. The whole system is a joke.
Luca Romano
Try reaching out on Twitter too. Sounds weird but I @ mentioned NYSDOL in a tweet about my backdating issue and someone from their social media team actually helped escalate my case. Worth a shot if everything else fails.
Nia Jackson
•Worked for me too! Their social media team seems way more responsive than their phone support.
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there's a backdoor phone number that sometimes works better than the main line: [redacted]. I got through in 45 mins last week.
pretty sure they deactivated that one, I tried it yesterday and it just looped back to the main menu
StarStrider
After you talked to someone from DOL, check your spam/junk email folders daily! I missed an important email from them asking for additional documents because it went to spam. Almost lost my whole claim because of that.
Freya Thomsen
Check if your cousin's SSN has been leaked in any data breaches. Go to haveibeenpwned.com and enter his email - if it's been in any breaches, that might explain how someone got his info. My husband had the same ID.me issue and it turned out his data was leaked in the Equifax breach years ago.
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Omar Zaki
lmao welcome to the ny unemployment experience 🤡 where nothing works and nobody cares. took me 4 months to get my benefits after identity issues. best advice: document EVERYTHING. every call, email, letter. you'll need it when they inevitably lose your info or claim they never received it.
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Omar Zaki
•yeah it's totally insane. the only thing that finally worked was getting my case escalated to a supervisor. but it's like impossible to get to one unless you know someone or get lucky with the right agent.
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Paolo Ricci
•This is why I ended up using claimyr.com - I couldn't keep playing the call lottery hoping to get through. Their service connected me with an agent who transferred me to a supervisor right away.
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