


Ask the community...
Did you check your payment history on the website? Sometimes they approve you but the notification email gets lost, so the money hits your account but you dont know why. Worth checking.
File a complaint with the NY State Attorney General. I know someone who did this and suddenly unemployment was VERY interested in resolving their case quickly. Worth a shot.
Check if ur claim status says 'pending' or 'in process' online... if it says pending for that long something is definitely wrong and you should reapply completely. If it says 'in process' then keep pushing. The system is absolutely broken.
try mailing a PHYSICAL LETTER to them. sounds crazy but my friend did this and got a call back within a week. something about paper mail triggers a different process in their system. make sure to include your claim ID and contact info obviously.
if u keep getting kicked off the phone, try using a landline if possible. cell service can drop for a split second and their system boots you. my success rate went wayyy up when i started using my parents landline.
whatever you do DO NOT try to file a new claim!! if your existing claim disappeared and you file a new one it creates a whole mess that takes months to untangle. call them first!!
Sean Matthews
According to the ny unemployment website, they're required by federal law to give you the OPTION of withholding, but they can't just start doing it without your consent. Sounds like a system error to me.
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Ali Anderson
why would u NOT want them to withhold taxes? ur just setting urself up for a big tax bill next april... unemployment is taxable income 🤦♀️
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Zadie Patel
•Not everyone has the luxury of thinking about next year's taxes when they're struggling to pay rent THIS month. It's about immediate survival for many of us.
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Ali Anderson
•ok fair point, didn't think about it that way
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