


Ask the community...
According to the ny unemployment website, they're required by federal law to give you the OPTION of withholding, but they can't just start doing it without your consent. Sounds like a system error to me.
why would u NOT want them to withhold taxes? ur just setting urself up for a big tax bill next april... unemployment is taxable income 🤦♀️
Did you check your payment history on the website? Sometimes they approve you but the notification email gets lost, so the money hits your account but you dont know why. Worth checking.
try mailing a PHYSICAL LETTER to them. sounds crazy but my friend did this and got a call back within a week. something about paper mail triggers a different process in their system. make sure to include your claim ID and contact info obviously.
if u keep getting kicked off the phone, try using a landline if possible. cell service can drop for a split second and their system boots you. my success rate went wayyy up when i started using my parents landline.
File a complaint with the NY State Attorney General. I know someone who did this and suddenly unemployment was VERY interested in resolving their case quickly. Worth a shot.
Check if ur claim status says 'pending' or 'in process' online... if it says pending for that long something is definitely wrong and you should reapply completely. If it says 'in process' then keep pushing. The system is absolutely broken.
Jenna Sloan
After struggling with ID.me for days (kept getting errors about my documents), I finally got through by using the video call option with a live representative. Waited about 2 hours but at least it worked. If the automated system gives you problems, definitely use the video call option.
0 coins
Christian Burns
•How did you access the video call option? I can't find it anywhere on their site
0 coins
Jenna Sloan
•It should automatically offer you the video call option after 2-3 failed attempts with the automated system. At least that's how it worked for me back in March.
0 coins
Sasha Reese
I didn't realize this would be so complicated 😫 Just lost my job and the last thing I need is tech problems. Ugh, NY unemployment why u gotta be so difficult
0 coins
Muhammad Hobbs
•Hang in there! It's a pain but once you get through the initial setup it gets easier.
0 coins