Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Yuki Ito
FYI for anyone getting these scams - NY DOL has an actual alert about this on their website right now. They specifically mention DocuSign scams that reference tourism funds. NEVER click links in these emails!!!
Carmen Lopez
Ugh the absolute state of ny unemployment that we cant even tell whats real anymore. The legitimate communications are so confusing and the website is so bad that scammers can easily make fake stuff that looks just as official as the real thing 😩
Andre Dupont
•THIS!!! 👆 The real website looks like it was made in 1998 so when scammers make something slightly better looking, people assume it's legit lol
And their real emails sometimes look sketchy AF too! I got a legitimate one once that came from some random-looking subdomain and I almost deleted it thinking it was spam
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Ava Martinez
im going through this right now too!!!! so annoying. finally had to have my state rep's office call them to get the date because they never sent the letter. might be worth contacting your local representative if you keep hitting walls.
Zainab Omar
•how do you find your state rep? and what info do you need to give them?
Ava Martinez
•just google "NY state representative" + your address. you'll need your claim ID, contact info, and a brief explanation of your issue. they have caseworkers who handle this stuff all day.
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pro tip: call EXACTLY at 7:59:50am so that you're already on the line when they open at 8am. Still not guaranteed but way better odds of getting through. Thats how I finally reached a human after 2 weeks of trying.
This doesn't work anymore. Everyone knows this trick now so the lines are jammed at 8am. Better to try around 10:30am or after 3:30pm when volume drops a bit.
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Carmen Ortiz
keybank is THE WORST. literally the most incompetent bank I've ever dealt with. took me 3 months to get my money back after fraud. i feel ur pain.
FR tho!!! Why does NY unemployment even use them? Their customer service is a joke. 🤡
they don't even have physical branches in most places! how does that make any sense for unemployment benefits???
Jamal Carter
CALL YOUR STATE SENATOR!!!! I cannot stress this enough. The regular unemployment phone lines are useless. My state senator's office got my issue fixed in ONE WEEK after I spent 4 months trying to fix it myself.
Alicia Stern
I'm an accountant who's helped several clients with ny unemployment issues. Here's what I've learned: the DOL is severely understaffed and dealing with unprecedented fraud. 90% of these delays are due to automated fraud prevention holds that require manual review. The ONLY solution is getting through to a human agent who has authority to override these holds. Regular call center people often don't have this authority - you need a tier 2 specialist.
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Gabriel Graham
•How do you get a tier 2 specialist specifically? The regular agents just tell me to wait...
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Alicia Stern
•When you get a regular agent, specifically state "I believe my claim has a fraud hold that needs a specialist review." They usually transfer you. Don't take no for an answer.
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Drake
Don't give up! After 14 weeks of nothing I finally got all $6,900 of my backpay in one lump sum 💰 keep claiming every week even though it feels pointless. When they finally fix whatever is holding it up, you'll get everything owed.
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