


Ask the community...
whatever you do DO NOT try to file a new claim!! if your existing claim disappeared and you file a new one it creates a whole mess that takes months to untangle. call them first!!
Omg thanks for this warning! I was actually considering trying to file again if I couldn't get it fixed 😬
Welcome to the wonderful world of NY unemployment where nothing makes sense and the rules are made up 😅 Seriously though, your claim is probably still there in their system but just not visible to you. You need to call them.
IMPORTANT INFO: I just got off the phone with an IRS rep (used claimyr.com to avoid the 3 hour wait). They told me they're still processing unemployment refunds and will be through the SUMMER. Don't panic if you haven't received yours yet. They're going through them systematically.
Anyone know the number to call for this specific issue? I've called the general IRS number like 20 times and just get the "high call volume" message then it hangs up 🤬
There's no specific number for the unemployment refunds. You have to call the main line. I used claimyr.com after weeks of failing to get through and they got me to an agent within an hour.
Contact your state representative!!!! I had the exact same issue and nothing worked until I reached out to my local assembly member. Their office contacted KeyBank directly and I had my statements within 48 hours. They have special channels to get through to these agencies.
This is actually good advice. Government reps can cut through red tape quick
I hadn't thought about this. Going to look up my rep now, thanks!
Wait, so y'all are getting your claims ACCEPTED?! 😂 I can't even get past that step. Been pending for 8 weeks now.
Aria Washington
There's a reason why ppl call it the UNemployment office 🤣 They're literally there to NOT help you get benefits.
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Liam O'Reilly
•Facts. They make the process so complicated on purpose.
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Chloe Delgado
I work in HR (not in NY) but generally COVID absences aren't covered by unemployment. It's a terrible gap in our system. If you have the documentation though, don't give up - sometimes exceptions are made but you NEED to talk to a human.
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