New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can I get ny unemployment benefits after getting Covid and missing work?

I tested positive for Covid last week and had to miss 10 days of work. My employer is saying they won't pay me for this time since we don't have paid sick leave. I work at a small restaurant and we're barely making it as is, so I understand their position, but I still have bills to pay. Does anyone know if I can apply for some kind of temporary unemployment or disability through NY unemployment to cover the time I couldn't work? I'm back to work now but trying to figure out how to make up for the lost income. Has anyone successfully gotten benefits for a situation like this? My rent is due next week and I'm stressing out.

There's a reason why ppl call it the UNemployment office ๐Ÿคฃ They're literally there to NOT help you get benefits.

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Facts. They make the process so complicated on purpose.

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I work in HR (not in NY) but generally COVID absences aren't covered by unemployment. It's a terrible gap in our system. If you have the documentation though, don't give up - sometimes exceptions are made but you NEED to talk to a human.

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My NY unemployment claim vanished after filing - weekly certification gone!

I certified my weekly unemployment claim last Tuesday like normal, but I never got my payment deposited this week. When I logged in today to check the status, my entire claim history is completely gone from the system! There's no record that I even filed this week. I've been collecting benefits since August after getting downsized, and everything was working fine until now. I tried logging out and back in a few times but nothing's showing up. My payment history from previous weeks is still there, but this week's certification has disappeared. Has anyone else had their ny unemployment claim just vanish into thin air? I really need this money for rent next week and I'm freaking out.

whatever you do DO NOT try to file a new claim!! if your existing claim disappeared and you file a new one it creates a whole mess that takes months to untangle. call them first!!

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Omg thanks for this warning! I was actually considering trying to file again if I couldn't get it fixed ๐Ÿ˜ฌ

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Welcome to the wonderful world of NY unemployment where nothing makes sense and the rules are made up ๐Ÿ˜… Seriously though, your claim is probably still there in their system but just not visible to you. You need to call them.

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Anyone received their ny unemployment tax refund yet?

I filed my taxes back in February and I know I'm eligible for the unemployment tax refund since I paid taxes on all my benefits last year. I've been checking my bank account daily since June when they said payments would start going out, but still nothing. The IRS website shows no updates on my account and when I try calling it's just automated messages that don't help. Has anyone in New York actually received their unemployment tax refund yet? If you did, how long did it take and did you get any notification before it showed up? Starting to wonder if I'm missing something or if they just haven't processed mine yet.

IMPORTANT INFO: I just got off the phone with an IRS rep (used claimyr.com to avoid the 3 hour wait). They told me they're still processing unemployment refunds and will be through the SUMMER. Don't panic if you haven't received yours yet. They're going through them systematically.

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thank you for the update! did they say anything about what order they're processing them in?

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They said they're still doing them by complexity not just file date. So if your return had other credits or deductions it might take longer.

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Anyone know the number to call for this specific issue? I've called the general IRS number like 20 times and just get the "high call volume" message then it hangs up ๐Ÿคฌ

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There's no specific number for the unemployment refunds. You have to call the main line. I used claimyr.com after weeks of failing to get through and they got me to an agent within an hour.

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thanks for the tip, gonna check that out. so done with the automated system runaround

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How to get transaction history from old ny unemployment KeyBank card?

My unemployment benefits ended in February 2022 and I just realized I need my KeyBank transaction history for tax purposes. I havent used the card in over a year and when I tried logging into the KeyBank website, it says my account is locked. Called the number on the back of the card but just got stuck in an automated loop. Tried to create a new online account but the system says it cant verify my identity. I need these statements for the last tax year ASAP since I'm meeting with an accountant next week. Has anyone successfully retrieved old transaction records from their KeyBank unemployment card? The website is completely useless and I can't get through to an actual human on the phone.

Contact your state representative!!!! I had the exact same issue and nothing worked until I reached out to my local assembly member. Their office contacted KeyBank directly and I had my statements within 48 hours. They have special channels to get through to these agencies.

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This is actually good advice. Government reps can cut through red tape quick

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Kylo Ren

Author

I hadn't thought about this. Going to look up my rep now, thanks!

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Is your card expired? If it is, that might be why you can't access the account online anymore. In that case you definitely need to talk to an actual person at KeyBank. Their system is set up to make that nearly impossible tho ๐Ÿคฌ

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Anyone actually getting paid on new ny unemployment claims filed in September?

I lost my job due to company downsizing in August and applied for unemployment benefits in early September. My claim was accepted and I've been dutifully certifying every week since then, but I haven't received a single payment yet. The system shows my claims as "processed" but nothing has hit my bank account. It's been over 5 weeks now and I'm getting really concerned since my savings are running low. The website doesn't show any issues or holds on my account. I've called the helpline at least 12 times but can never get through to an actual person - just endless automated messages. Has anyone who filed a new claim in September started receiving their payments yet? Is there a massive backlog or something else going on?

Wait, so y'all are getting your claims ACCEPTED?! ๐Ÿ˜‚ I can't even get past that step. Been pending for 8 weeks now.

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NOPE. Filed September 8, still nothing. Online account just says "processed" each week but my bank account says "$0" ๐Ÿ™ƒ I'm about to lose my apartment over this. Thanks NY unemployment!

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