How to get transaction history from old ny unemployment KeyBank card?

I had the same exact issue last month. What a nightmare! I ended up having to physically go to a KeyBank branch with my ID and the card. They were able to print the statements right there. The closest branch was like 40 minutes away but at least I got what I needed.

After weeks of trying to get through to someone at KeyBank, I finally found a solution with this service that calls and waits on hold for you - claimyr.com. Talking to an actual agent got my statements emailed to me within minutes. It was the best money I've ever spent considering how much time I wasted trying to call them myself. Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE

I printed all my KeyBank statements monthly when I was on unemployment. Lucky I did since seems like KeyBank makes it impossible to get your records once your benefits end. Kinda sus if you ask me 👀

Try the KeyBank automated phone number and press 0 repeatedly. Sometimes that gets you to a human faster. I did it like 5 times before it worked but eventually got through.

THE NY UNEMPLOYMENT KEYBANK SYSTEM IS LITERALLY THE WORST!!! I spent THREE DAYS trying to get my statements. Finally filed a CFPB complaint and magically got a call back from a supervisor who fixed it. Try that if nothing else works.

If you go to the ny unemployment website and login to your account, there should be a section where you can see payment history. It won't show what you spent the money on, but at least shows when payments were deposited to your card. Might help with the tax stuff.

This is a MAJOR issue with the KeyBank unemployment cards. Let me break this down with what I've learned after dealing with this for months: First, KeyBank is deliberately making this difficult. They're counting on people giving up because most won't pursue it. Here are your options: - If you still have your card and PIN, try calling 1-866-295-2955 which is a direct line to KeyBank's unemployment division - Request to speak with a supervisor immediately - the first-level agents often can't help with archived statements - File a formal request in writing for your statements under Regulation E (federal banking law) - they MUST provide transaction history for up to 2 years - If all else fails, use a service like claimyr.com that will wait on hold for you and connect you with a live agent Don't give up! They're legally required to provide this information to you. It's YOUR money and YOUR records. Good luck!

same problem 2 months ago. emailed KeyBank support (had to dig for the address) with my card # and last 4 of SSN and they emailed statements within 48 hrs.

The NY unemployment system is straight garbage. After my benefits ended I couldn't access anything either. Ended up having to talk to my accountant about filing without the detailed statements. He said we could estimate based on my bank deposits if needed.

Try downloading the KeyBank app and setting up a new account that way. Worked for me when the website kept locking me out. The app interface is slightly different and sometimes gets around the website glitches.

Don't waste ur time with their customer service. I went through this hell 3 months ago. Fastest solution = claimyr.com to get through to a rep who can actually help. It's insane that we have to pay extra just to get OUR info but it saved my sanity.

Contact your state representative!!!! I had the exact same issue and nothing worked until I reached out to my local assembly member. Their office contacted KeyBank directly and I had my statements within 48 hours. They have special channels to get through to these agencies.

Is your card expired? If it is, that might be why you can't access the account online anymore. In that case you definitely need to talk to an actual person at KeyBank. Their system is set up to make that nearly impossible tho 🤬