I finally got my ny unemployment claim approved after fighting the system for almost 3 months. Today I checked my payment history and saw they released ONE payment for last week. But they still owe me for 4 other weeks that were approved in my monetary determination letter! The total backpay should be around $1920 but they only sent $384. Has anyone dealt with this before? Do they release backpay in chunks or should I be worried? I've already sent messages through the portal but no response yet. Trying to figure out if I need to call them or just wait. This is stressing me out because I've already maxed out my credit cards waiting for this money.

So I went to check on my claim status yesterday and noticed a red banner across the top of my ny unemployment account saying my information might have been compromised in a data breach. I never got any email about this, nothing in the mail either. The alert mentioned something about suspicious logins from multiple locations that weren't me. I immediately changed my password and called the fraud hotline but after waiting on hold for over 2 hours nobody picked up. Tried again this morning and same thing. I'm freaking out because I've had all my payments coming through normally for the past 3 months since I got laid off from my restaurant job, but now I'm worried someone might redirect my payments or worse, steal my identity. Has anyone else seen this alert pop up? What did you do about it? I'm concerned because my weekly certification is due tomorrow and I don't know if I should submit it or wait until I talk to someone.

Someone committed identity theft and filed a false unemployment claim using my information back in August. I found out when I received a random letter from ny unemployment about a claim I never filed. I immediately called the fraud department and reported it, filed a police report, and submitted all the required documentation to prove it wasn't me. They said they'd investigate but here we are in November and nothing's happened. Meanwhile, I received 1099-G tax forms showing over $11,400 in benefits I never received! I've called the fraud department at least 15 times but can never get through - either busy signals or they disconnect after being on hold. I've also sent multiple emails with no response. To make matters worse, my employer received notification about the false claim and now they're questioning ME about it even though I've tried explaining the situation. I'm worried about tax implications and my credit score being affected. Has anyone else dealt with this nightmare? What else can I do?

I just received a letter in the mail from NY unemployment claiming there's suspicious activity on my account. The letter says my benefits might be suspended while they investigate possible fraud. Thing is, I haven't filed for unemployment in over 8 months! I checked my account online and someone has been filing weekly certifications using my info since February! They got over $7,300 so far. I immediately changed my password and called the fraud hotline but nobody answers. When I try the regular unemployment line, I just get an automated message saying high call volume. What should I do? Has anyone dealt with this identity theft situation before? I'm freaking out because I might need to file for real unemployment next month as my contract job is ending.

Submitted my unemployment claim about 2 weeks ago after being let go from my job where I worked for about 7 months. Been certifying every week since then but when I got the monetary determination letter in the mail yesterday, it showed a benefit amount of $0.00? How is that possible? I definitely earned enough at my previous position to qualify. Been trying to call ny unemployment every single day since 8am but keep getting the 'all lines are busy, please call back later' message. So frustrating! Has anyone else dealt with this $0 benefit issue and actually managed to get through to a real person? I'm starting to worry about paying my bills.