New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Fatima Al-Farsi

Filed ny unemployment claim in October showing pending for weeks with $0 - are others stuck like this?

I started a new unemployment claim in mid-October. Every week when I certify on Sunday, my payment status just stays "pending" and shows $0.00 under the benefit amount. This has been going on for like 6 weeks now. I've tried calling so many times but always get disconnected because of "high call volume" - so frustrating! Finally managed to contact someone through the governor's office after being transferred around a bunch. The guy I finally spoke with was incredibly rude and just flat out told me I wasn't eligible for benefits. When I asked why the system still lets me certify weekly and keeps showing my claim as "pending" instead of denied, he had no explanation and basically rushed me off the phone. Has anyone else been stuck in this weird limbo where you can still certify but your claim never moves from pending?

Pro tip: if your claim is stuck in pending for more than 3 weeks, it's NOT going to resolve itself. The system is broken. You NEED to talk to someone. I wasted 2 months thinking it would eventually process automatically.

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I went through this exact nightmare in July. Pending for 10 weeks with $0 showing. Finally called my state assembly member who had a contact at unemployment. Got fixed in 3 days after that. Try reaching out to your local elected officials!

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Which assembly member did you contact? I'm in Brooklyn and wondering who to reach out to

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I'm upstate, but honestly any state assembly member or state senator from your district can help. They all have staff dedicated to helping with state agencies.

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Liam McGuire

Victim of identity theft with NY unemployment - someone filed a claim using my info

Someone committed identity theft and filed a false unemployment claim using my information back in August. I found out when I received a random letter from ny unemployment about a claim I never filed. I immediately called the fraud department and reported it, filed a police report, and submitted all the required documentation to prove it wasn't me. They said they'd investigate but here we are in November and nothing's happened. Meanwhile, I received 1099-G tax forms showing over $11,400 in benefits I never received! I've called the fraud department at least 15 times but can never get through - either busy signals or they disconnect after being on hold. I've also sent multiple emails with no response. To make matters worse, my employer received notification about the false claim and now they're questioning ME about it even though I've tried explaining the situation. I'm worried about tax implications and my credit score being affected. Has anyone else dealt with this nightmare? What else can I do?

After going through identity theft hell with NY unemployment last year, I wrote up a step-by-step guide on what worked for me. DM me your email and I'll send it over. Too long to post here and I update it regularly as their process changes.

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That would be amazing - just sent you a DM. Thank you so much for offering!

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The exact same thing happened to me!! Someone filed a claim using my info back in July and I'm STILL fighting to get it sorted out. I've never been so frustrated in my life. The system is completely broken 😡

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Andre Dubois

Received weird letter about NY unemployment fraud investigation - help!

I just received a letter in the mail from NY unemployment claiming there's suspicious activity on my account. The letter says my benefits might be suspended while they investigate possible fraud. Thing is, I haven't filed for unemployment in over 8 months! I checked my account online and someone has been filing weekly certifications using my info since February! They got over $7,300 so far. I immediately changed my password and called the fraud hotline but nobody answers. When I try the regular unemployment line, I just get an automated message saying high call volume. What should I do? Has anyone dealt with this identity theft situation before? I'm freaking out because I might need to file for real unemployment next month as my contract job is ending.

calling the fraud hotline is useless these days. I spent a whole month trying. Finally used Claimyr.com (its a service that keeps calling for you) and got through same day. talking to an agent got my $ situation fixed in under a week. dont waste ur time on hold.

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This is happening because NY unemployment doesn't verify identity properly. It's a total cluster right now. My roommate's going through the same thing. The fraud department is completely overwhelmed. If you go the regular route it'll take 2-3 months minimum to resolve.

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ThunderBolt7

Been waiting for ny unemployment since 2021, always busy signals - any alternate phone numbers?

I've been out of work since October 2021 and my unemployment benefits are still showing as 'pending' in the system. It's been almost 18 months of waiting with absolutely no progress. Every time I try to call the main unemployment office number, I just get the automated message saying they're experiencing high call volumes and to try again later. I've tried calling at different times - early morning, late afternoon, middle of the day - always the same result. I'm at my wits end and running out of savings. Bills are piling up and I need this resolved. Does anyone know if there are alternative phone numbers I can try? Or maybe an email address that actually gets responses? Any advice would be greatly appreciated because I'm completely lost on what to do next.

18 months is WAYYY too long. The system buggs out sometimes and u fall through the cracks. After 90 days u should be asking for a supervisor or manager. call right when they open and press options for 'payment not received' not general questions.

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Check your message inbox on the unemployment website. Sometimes they send messages there but don't email you that you have a message. I had an issue that needed to be resolved sitting in my inbox for 3 months and I had no idea 🤦‍♂️

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Just checked and there's nothing there sadly. Just the original confirmation that my claim was received.

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Omar Farouk

Finally got first NY unemployment payment but missing 4 months of backpay - is this normal?

Finally received my first unemployment payment last week after applying back in February. I'm relieved but also worried because I claimed every single week since I applied and was expecting backpay for all those months (March, April, May, June). The system shows all those weekly certifications as completed but no money has shown up for them. Has anyone else experienced this delay with backpay? I've been trying to call everyday for 2 weeks straight to ask about it but either get disconnected or told all agents are busy. The bills have piled up during these 4 months and I was counting on that money to catch up. Any advice on how to get those missing payments?

Hmmm, interesting issue. I actually work with someone who used to manage unemployment reviews and he told me that there are THREE separate verification processes each backpay has to go through, and if any one of them flags your account, the money won't come through. Absolutely ridiculous. Claimyr.com helped me bypass all that nonsense. Got a call from an agent who discovered my backpay was stuck in the 'eligibility review queue'. Fixed on the spot and got paid 2 days later.

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thats crazy! what are the 3 verification processes? maybe we should all know what to look out for

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According to my friend: 1) identity verification 2) wage/employer confirmation 3) weekly certification review. Any of these can trigger a manual review flag that just sits there until someone looks at it.

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I swear i saw someone with the exact same problem post last week. The issue was they answered one of the weekly certification questions wrong and it put all their backpay on hold. You should double check all your weekly certifications and see if any are marked as 'pending' instead of 'processed'.

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