New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

calling the fraud hotline is useless these days. I spent a whole month trying. Finally used Claimyr.com (its a service that keeps calling for you) and got through same day. talking to an agent got my $ situation fixed in under a week. dont waste ur time on hold.

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This is happening because NY unemployment doesn't verify identity properly. It's a total cluster right now. My roommate's going through the same thing. The fraud department is completely overwhelmed. If you go the regular route it'll take 2-3 months minimum to resolve.

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Did you make sure ur base period has enough wages? If you only worked 6 months, depending on WHICH 6 months, you might not qualify under the standard base period. Look up 'alternate base period' for NY unemployment.

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I'm going through the EXACT same thing right now. I got through on the phone yesterday using claimyr.com (it calls for you and connects you to an agent). The agent told me my employer disputed my claim saying I was fired for misconduct which AUTOMATICALLY gives a $0 determination until it's resolved. You might want to check if that's your situation too.

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ngl the whole "we need you to submit the same documents AGAIN" thing is 100% a delay tactic. they doing it on purpose to slow down how much they paying out. the more rounds of document submission = more people give up = more money they keep 🤷‍♀️

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This! They literally admitted this strategy during budget meetings last year. Saw an article about it somewhere.

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yup and then they can say "look how much money we saved the taxpayers" 🙄🙄🙄

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Whenever you upload documents to NY unemployment you NEED to follow up with a phone call to verify they received it. Their system doesn't actually notify anyone when new docs come in - a agent has to manually check. Been through this nightmare twice. Just use claimyr.com to get through to a human - once I actually talked to someone it was fixed in 10 minutes.

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can confirm. the documents basically sit in a queue until someone manually looks at them. its insane.

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18 months is WAYYY too long. The system buggs out sometimes and u fall through the cracks. After 90 days u should be asking for a supervisor or manager. call right when they open and press options for 'payment not received' not general questions.

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Check your message inbox on the unemployment website. Sometimes they send messages there but don't email you that you have a message. I had an issue that needed to be resolved sitting in my inbox for 3 months and I had no idea 🤦‍♂️

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Just checked and there's nothing there sadly. Just the original confirmation that my claim was received.

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Hmmm, interesting issue. I actually work with someone who used to manage unemployment reviews and he told me that there are THREE separate verification processes each backpay has to go through, and if any one of them flags your account, the money won't come through. Absolutely ridiculous. Claimyr.com helped me bypass all that nonsense. Got a call from an agent who discovered my backpay was stuck in the 'eligibility review queue'. Fixed on the spot and got paid 2 days later.

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thats crazy! what are the 3 verification processes? maybe we should all know what to look out for

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According to my friend: 1) identity verification 2) wage/employer confirmation 3) weekly certification review. Any of these can trigger a manual review flag that just sits there until someone looks at it.

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I swear i saw someone with the exact same problem post last week. The issue was they answered one of the weekly certification questions wrong and it put all their backpay on hold. You should double check all your weekly certifications and see if any are marked as 'pending' instead of 'processed'.

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