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After going through identity theft hell with NY unemployment last year, I wrote up a step-by-step guide on what worked for me. DM me your email and I'll send it over. Too long to post here and I update it regularly as their process changes.
calling the fraud hotline is useless these days. I spent a whole month trying. Finally used Claimyr.com (its a service that keeps calling for you) and got through same day. talking to an agent got my $ situation fixed in under a week. dont waste ur time on hold.
Did you make sure ur base period has enough wages? If you only worked 6 months, depending on WHICH 6 months, you might not qualify under the standard base period. Look up 'alternate base period' for NY unemployment.
I'm going through the EXACT same thing right now. I got through on the phone yesterday using claimyr.com (it calls for you and connects you to an agent). The agent told me my employer disputed my claim saying I was fired for misconduct which AUTOMATICALLY gives a $0 determination until it's resolved. You might want to check if that's your situation too.
ngl the whole "we need you to submit the same documents AGAIN" thing is 100% a delay tactic. they doing it on purpose to slow down how much they paying out. the more rounds of document submission = more people give up = more money they keep 🤷♀️
Whenever you upload documents to NY unemployment you NEED to follow up with a phone call to verify they received it. Their system doesn't actually notify anyone when new docs come in - a agent has to manually check. Been through this nightmare twice. Just use claimyr.com to get through to a human - once I actually talked to someone it was fixed in 10 minutes.
Giovanni Colombo
GUYS I think I figured out what happened. There was a data breach mentioned in some obscure press release last month - it wasn't widely reported. I found this article: https://www.databreachtoday.com/state-unemployment-systems-targeted-in-credential-stuffing-attacks-a-19375
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Malik Jackson
•Thanks for sharing this! I'm shocked this isn't being covered more widely.
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StarStrider
•Typical. They always try to hide these things. Bet they knew for weeks before putting up those alerts.
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Dylan Campbell
I work in cybersecurity (not for NY state) and I can tell you these alerts are legitimate concerns. What's likely happening is credential stuffing - hackers got passwords from other breached sites and are trying them on government portals. If you use the same password across multiple sites, you're especially vulnerable.
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NebulaNinja
•Can they access our SSNs through this?
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Dylan Campbell
•Unfortunately yes - if someone gets into your unemployment account, they likely have access to view your SSN and other personal info already stored there. That's why it's so critical to respond quickly.
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