


Ask the community...
Did you check if your identity has been verified in the system? A lot of claims are stuck in ID verification hell right now. If you log in and see a message about ID verification, you need to upload documents through ID.me or their system.
please don't do anything drastic. i know how you feel. was in your exact shoes feburary-april. couldnt reach anyone for 8 weeks and was about to be homeless. finally broke down and used claimyr.com after seeing it mentioned here. got through to someone who fixed EVERYTHING in one call. hang in there. this system is brutal but don't let it break you.
Have you filed a complaint with the NY Department of Labor Inspector General? It might sound pointless but they are required to investigate all complaints. I did this after 3 months of getting nowhere and suddenly got a call from a supervisor who fixed everything.
Here you go: https://ig.ny.gov/form/complaint-form-long. Make sure to document everything in detail - dates you called, what happened, etc.
getting the card is a good sign but honestly ny unemployment is such a mess right now who knows. my friend and i both applied the same day, she got paid in 2 weeks, took me 6 weeks with no explanation for the delay.
fr its completely random. some people sail through and others get stuck in limbo for months 🤮
check if u have unresolved issues on your claim. log into ur account and look for any messages or alerts. sometimes they need additional info but dont make it obvious
Just checked and don't see any alerts or messages asking for more info. Hopefully that's a good sign?
What number did you eventually get through on? My phone just says 'all circuits busy' every time I try to call ðŸ˜
I used the regular 888 number but called later in the day around 3:30pm. Seems like everyone tries in the morning so afternoon might be better.
I couldn't get through at all until I used claimyr.com - then I got a callback within an hour. Saved me so much frustration!
Its wild how a system this important can be this broken. People rely on these benefits to EAT and PAY RENT. Every time there's a 'glitch' real people suffer. Makes my blood boil.
Preach 🙌 I'm sick of being treated like I'm begging for handouts when this is MY MONEY I paid into the system for years
Zoey Bianchi
check your mail carefully - sometimes they send a form you can fill out and mail back to request a payment plan. might still take forever for them to process it but at least its an option that doesnt involve the phone hell
0 coins
Christopher Morgan
worst case scenario: if they do end up sending it to collections, immediately request a payment plan with the collection agency. they're usually much easier to work with than NYSDOL directly (which is sad but true). Just make sure to get everything in writing if it goes that route.
0 coins
Mateo Silva
•That's good to know but really hoping it doesn't get to that point. Would rather not have it affect my credit if possible.
0 coins
Christopher Morgan
•100% agree - definitely try all the other options first! Just mentioning it as absolute last resort if nothing else works.
0 coins