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I think we're missing the bigger question - why not just take the extra hours and not report them? 👀
You can absolutely work extra hours temporarily. I do this like every Christmas season (retail life lol). Just report your hours accurately each week, and your benefits will adjust. When January comes and you go back to your normal schedule, the system will adjust back too. You might get less or no benefits during your heavy weeks, but your overall claim stays open.
Always open ALL your mail during unemployment, even if it looks like junk. I've had important notices come in very plain unmarked envelopes. The system is designed to be confusing.
Faxing (yes, FAXING in 2022 🤡) a letter explaining your situation sometimes works. The fax number is on their website. Include your claim ID, last 4 of SSN, and detailed timeline. Sounds crazy but it worked for me when nothing else did.
Quick question - did you recently change your address, phone number, or banking info? Sometimes that triggers their fraud detection system.
DeShawn Washington
I had the exact same problem. For three weeks my payments just randomly stopped coming. The site showed everything was fine but no money in my account. Spent HOURS on hold and never got through. Finally used claimyr.com and got connected to an agent who found the problem - there was a flag on my account that needed to be removed. Once I talked to a human it got fixed in like 10 minutes. The website is useless for actual problems.
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Mei-Ling Chen
•how much do they charge for this service? worth it?
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DeShawn Washington
•I don't remember exactly but it was worth every penny since I was missing over $1200 in payments that were stuck. Talking to a real person was the only way to fix it.
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Sofía Rodríguez
This is happening to everyone statewide. Check the DoL twitter - they posted about a "processing delay" but of course gave no details. Should be fixed by tomorrow according to their post.
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Sofía Rodríguez
•shit sorry, it was actually on their facebook page not twitter. lemme find it
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Sofía Rodríguez
•https://www.facebook.com/NewYorkDOL/posts - its the post from this morning. they're blaming a "technical issue
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