Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Yara Khalil
ngl the whole "we need you to submit the same documents AGAIN" thing is 100% a delay tactic. they doing it on purpose to slow down how much they paying out. the more rounds of document submission = more people give up = more money they keep 🤷‍♀️
This! They literally admitted this strategy during budget meetings last year. Saw an article about it somewhere.
Keisha Brown
•yup and then they can say "look how much money we saved the taxpayers" 🙄🙄🙄
Whenever you upload documents to NY unemployment you NEED to follow up with a phone call to verify they received it. Their system doesn't actually notify anyone when new docs come in - a agent has to manually check. Been through this nightmare twice. Just use claimyr.com to get through to a human - once I actually talked to someone it was fixed in 10 minutes.
Ava Williams
•can confirm. the documents basically sit in a queue until someone manually looks at them. its insane.
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18 months is WAYYY too long. The system buggs out sometimes and u fall through the cracks. After 90 days u should be asking for a supervisor or manager. call right when they open and press options for 'payment not received' not general questions.
Check your message inbox on the unemployment website. Sometimes they send messages there but don't email you that you have a message. I had an issue that needed to be resolved sitting in my inbox for 3 months and I had no idea 🤦‍♂️
ThunderBolt7
•Just checked and there's nothing there sadly. Just the original confirmation that my claim was received.
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I had the exact same problem. For three weeks my payments just randomly stopped coming. The site showed everything was fine but no money in my account. Spent HOURS on hold and never got through. Finally used claimyr.com and got connected to an agent who found the problem - there was a flag on my account that needed to be removed. Once I talked to a human it got fixed in like 10 minutes. The website is useless for actual problems.
how much do they charge for this service? worth it?
I don't remember exactly but it was worth every penny since I was missing over $1200 in payments that were stuck. Talking to a real person was the only way to fix it.
This is happening to everyone statewide. Check the DoL twitter - they posted about a "processing delay" but of course gave no details. Should be fixed by tomorrow according to their post.
shit sorry, it was actually on their facebook page not twitter. lemme find it
https://www.facebook.com/NewYorkDOL/posts - its the post from this morning. they're blaming a "technical issue
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Always open ALL your mail during unemployment, even if it looks like junk. I've had important notices come in very plain unmarked envelopes. The system is designed to be confusing.
This!! I got an overpayment notice in what looked like a credit card offer. Almost cost me $2300!
Ezra Beard
i hate KeyBank with a burning passion. their customer service is awful and their website looks like it was designed in 2005. switch to direct deposit asap
LMAO so true about the website. Looks like my grandpa designed it 🤣
Emma Johnson
I think we're missing the bigger question - why not just take the extra hours and not report them? đź‘€
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Astrid Bergström
•Terrible advice. They audit claims all the time and you could end up repaying everything plus penalties.
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Emma Johnson
•just jokin yall, dont come for me 🤣
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PixelPrincess
You can absolutely work extra hours temporarily. I do this like every Christmas season (retail life lol). Just report your hours accurately each week, and your benefits will adjust. When January comes and you go back to your normal schedule, the system will adjust back too. You might get less or no benefits during your heavy weeks, but your overall claim stays open.
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