New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Have u tried sending a secure message through ur online account? Sometimes that actually works better than calling. Go to ur ny.gov account, log in, and then send a message explaining exactly what happened. I got a response in 5 days when I did this.

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Diego Fisher

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I've sent about 10 messages through the portal over the last 4 months. No response to any of them. 😩

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Ugh that sucks. The system is such garbage. Might be time to try the state rep route then.

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Michael Adams

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Whatever you do, DON'T call the regular unemployment line. Total waste of time. Either use your local representative or try claimyr.com - both got results for me when nothing else worked.

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Aiden Chen

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Pro tip: when you certify weekly, do it early Sunday morning. The website often crashes Sunday night when everyone tries to do it at once.

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Zoey Bianchi

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OMG THIS. I learned the hard way when I couldn't certify and had to wait another week for that payment 😩

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if u get approved make SURE u certify every single week even if ur payment is pending. if u miss a week u gotta call them to fix it and good luck with that hellscape

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Jacinda Yu

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You should file a new claim regardless. Best case scenario: if they determine you don't qualify for a new claim, they'll automatically put you back on your old claim to use the remaining days. Worst case: if you don't file and just keep claiming, you could end up with an overpayment notice.

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Side note but make sure you're claiming correctly every week during this transition! A friend of mine accidentally answered a question wrong during this period and got flagged for fraud investigation that took MONTHS to resolve 😱

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Joshua Hellan

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Anyone notice how the people who actually get their problems fixed all managed to speak to a real person? Yet the unemployment office makes it nearly IMPOSSIBLE to reach a human being on the phone. It's almost like... they're doing this on purpose to save money by denying benefits to eligible people who give up fighting the system. 🤔

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FACTS. the whole system is designed to make you give up. its not broken, its working EXACTLY as they want it to.

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Jibriel Kohn

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Yep - and for everyone who needs to talk to a person, that claimyr service is clutch. They literally got me through in 35 mins after I spent 3 weeks trying myself.

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Jibriel Kohn

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Honestly the ny unemployment call center is like trying to win the lottery. I called 137 times in one day (yes I counted) and never got through. Finally broke down and used claimyr.com and got a callback with an agent in about an hour. Best decision I made - they found out my claim had some random flag that could only be cleared by a supervisor. Got all my backpay 3 days later.

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Callum Savage

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137 times?! That's insane. I thought my 50-60 calls a day was bad. Did claimyr cost a lot?

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Jibriel Kohn

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it's not free but when you're about to lose your car or apartment it's worth whatever it costs tbh. talking to a human was the only thing that finally fixed my issue.

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Ella Cofer

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Your claim is probably in the 'pending purgatory' because of the side gig you mentioned. They have to determine if you're eligible for regular UI or need to go through a different system. Without talking to someone, it'll just sit there forever. I was in the same situation and used claimyr.com to get through - fixed my issue in one call after waiting over 3 months. Hope this helps!

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Aaron Boston

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Oh wow, 3 months is insane! Was your backpay processed all at once when they finally fixed it?

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Ella Cofer

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Yep, got all my backpay in one lump sum about 5 days after they fixed the issue. Suddenly had like $11k in my account. Almost fell off my chair lol.

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Kevin Bell

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i know this sounds weird but try tweeting at NYSDOL. their social media team actually responds and can sometimes escalate cases. worked for my sister.

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I've seen this work too! They hate the public embarrassment so social media complaints get priority treatment 😂

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