I completed and submitted the DocuSign forms for the tourism recovery program about 3 weeks ago and still haven't received any payment. My claim was approved back in November, and after waiting over 4 months, I finally got the DocuSign forms in early April. The email said payment would be processed "shortly after" completing the forms, but it's been almost a month now with nothing. My bank account info is definitely correct - I double checked everything before submitting. Has anyone else gone through this process recently? How long did it take for your payment to arrive after completing the forms? I've tried calling their office five times this week but I either get disconnected or sit on hold for hours before having to hang up. Starting to get worried since I really need these funds.

Submitted my retroactive payment request almost 4 weeks ago and still haven't gotten any DocuSign emails. My baby is due right after Christmas and I've only been able to get about 12-17 hours weekly at my job. Called the unemployment office twice but got disconnected both times after waiting forever. Anyone know if there's a way to get them to speed up the process? Can they make exceptions for people with babies on the way? I'm starting to panic about bills piling up with the holidays and a newborn coming.

My unemployment benefits suddenly stopped back in October without any explanation. I've been trying to contact someone at the unemployment office since then but no luck whatsoever. I've sent emails, tried calling hundreds of times, and even visited their office in person only to be told I need to handle it through phone or online. It's been 4 months now and I'm still owed about $5,800 in back payments that I desperately need for rent and bills. Someone at my church mentioned that calling the governor's office might help push things along or get my case escalated. Has anyone here actually tried this approach? Does it work? And if so, when's the best time to call them during the day? I'm at my wit's end and willing to try anything at this point.

For the past three weeks I've been trying to do my weekly certification and the system keeps crashing! I first noticed the problem in early June when I tried to certify on a Sunday evening (which I've been doing with no issues since April). Now every time I get to the question about job search activities, the page freezes and kicks me out. I've tried using different browsers (Chrome, Firefox, even Edge), cleared my cache, and even borrowed my roommate's laptop. Nothing works! When I call the unemployment office, I can't even get through - just an automated message telling me they're experiencing high call volumes. I've sent 5 emails through their contact portal with ZERO response. My rent is due next week and I'm down to $170 in my account. This is beyond frustrating. Has anyone found a solution to this certification glitch? Is there a best time to try the website when it's less likely to crash?

I keep seeing people around me getting unemployment checks again. Is ny unemployment accepting new applications? I lost my restaurant job about two months ago and haven't been able to find anything steady since. When I tried to check online, the system seemed really confusing. Do I just submit a regular application or is there something special I need to do? Not sure if the rules changed or if I'm missing something obvious. Any help would be appreciated because my savings are getting really low and rent is coming up soon.