New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Guys, the NY unemployment system is a joke. I've been dealing with them for months. No matter what method they use to pay you, there's always some problem. Just this week they randomly stopped my direct deposit with no explanation. It's virtually impossible to reach them by phone unless you use one of those services that keeps calling for you (I used claimyr.com which actually worked). The whole system needs to be rebuilt from scratch.

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Totally agree. I lost weeks of benefits because they randomly decided to "review" my case after 4 months of no problems. No warning, no explanation, just payments stopped.

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the nysdol website looks like it was built in 1997 and never updated. how do they expect this ancient system to handle modern problems? 🤦‍♀️

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Had a similar issue. Turned out to be legitimate, but I still prefer direct deposit. The card has all these random fees. I called every day for a week until I finally got through to someone who helped me switch back to direct deposit. Keep trying!

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The system is designed to deny benefits. That's why there's a waiting period in the first place. They know most people won't bother for short term issues. It's all about saving the state money. 😠

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I actually called about a similar situation using claimyr.com after struggling to get through for days. The agent told me that while you won't get benefits for a 5-day quarantine due to the waiting period, there's a COVID sick leave law in NY that might help depending on your employer size. Worth looking into!

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how much did it cost to use that service? been trying to get through myself for 2 weeks

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Don't remember exactly but it was worth it to stop wasting hours on hold. Talking to an actual agent solved my issue in minutes after weeks of stress. Here's their link: claimyr.com

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Just an FYI - NY unemployment has a special backpay unit now that handles all claims from previous years. You need to specifically ask to be transferred to them when you call. Regular agents will just tell you it's too late because they don't know how to process these claims.

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They're only available Mon-Thurs 9am-2pm from what I understand. And getting transferred to them is like winning the lottery 😂

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This is where Claimyr really helped me - I was able to specify I needed the backpay department when I got connected. Made all the difference! claimyr.com saved me so much time.

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they changed the rules after covid. you used to have a year but now its only 3 months to claim backpay unless you have special circumstances. medical problems, documentation of website errors, or proof you tried to contact them during that time could help your case.

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the ny unemployment system is such a joke. first they take 2 months to approve benefits, then they send funds on these garbage cards that nobody knows how to use. im in ur same boat and ended up just using it for all my purchases and using my regular paycheck for rent.

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This happened to me too! If you have a physical bank branch nearby, go in person with your ID and the card info. Tell them you need a cash advance against the card. I was able to get $2000 out that way (max daily limit) and just paid the $10 fee. Chase did it for me no problem even though I don't bank with them.

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That's brilliant! There's a Chase right down the street from me. Gonna try this tomorrow morning, thank you!

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the deadline is 30 days but even if ur past that deadline, still call and explain ur situation. sometimes they make exceptions especially for medical/family emergencies.

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Can confirm. I was 40 days late due to being in the hospital myself and they still approved my backdated certification after I provided documentation.

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Anyone else notice that the ny unemployment website says one thing about deadlines but then when you talk to an actual rep they tell you something completely different? It's so frustrating!

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THIIIIIS!! The website said I couldn't backdate but then a rep told me I could and helped me do it. The lack of clear information is maddening.

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its because they want you to give up. less people getting benefits = more money they save.

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