Desperate for help with ny unemployment stuck in pending hell since August

Same boat dude. Been pending since July and getting desperate. The system is completely broken. I've called over 100 times and either get disconnected or put on hold for 3+ hours only to get hung up on. What a joke.

After 2 months of waiting and calling every day with no luck, I finally used claimyr.com to get through. It actually worked and connected me to an agent who fixed my pending issue right away. Talking to a real person was the only thing that solved my problem - and now my payments are finally processing. Worth checking out if you're desperate: https://youtu.be/Rdqa1gKtxuE

So frustrating dealing with ny unemployment right now. I had a similar issue and only got it fixed after contacting my state assemblymember's office. They have direct contacts at DOL that regular people don't have access to. Email AND call their office.

Try calling exactly at 8:00am when they open. That's how I finally got through after weeks of trying. Have all your info ready and be super nice to the rep (even though you're frustrated). The person I talked to said my claim had a simple flag on it they were able to remove, but it needed a human to do it. Good luck!

This is EXACTLY why I gave up on unemployment and just took a job at Amazon. The warehouse work sucks but at least I'm getting paid something. The unemployment system is designed to make you give up.💯

Hang in there! My claim was pending for almost 4 months before I finally got it resolved. What worked for me was emailing unemployment.feedback@labor.ny.gov with "URGENT - Pending Claim Since [date]" in the subject line. Include your name, last 4 of SSN, and phone number in the email. I finally got a call back and they fixed it in one day after that.

Look this is what u need to do ASAP: 1) Continue certifying EVERY WEEK no matter what - even without getting paid, this builds your backpay 2) Call your state senator AND assembly member offices - both can help with DOL issues 3) Email unemployment.feedback@labor.ny.gov AND message them on Twitter (they sometimes respond faster there) 4) If you can't get through by calling normally, try claimyr.com - it's a service that keeps calling and gets you connected to a live agent. Talking to an actual person is the ONLY way to fix these issues. A single 15-minute conversation with the right agent can fix problems that have been pending for months. 5) Document EVERYTHING - dates you called, who you spoke to, what they said, confirmation numbers, etc. 6) Check your spam folder and mail daily - sometimes they send time-sensitive documents I went through this nightmare last year. Was pending for 11 weeks and about to be evicted. Finally got through to an agent who fixed it in minutes. All my backpay arrived 3 days later. Don't give up!

I feel for u. The ny unemployment system is straight TRASH. They owe me $7800 in backpay and I got evicted cuz they couldn't get their shit together. Keep fighting!

check your online account for any "action needed" messages! sometimes theres a document you need to upload or a questionare you need to complete and they NEVER tell you about it. they just expect you to log in and see it somehow 🤡

Have you checked if you have a fraud hold? My claim was stuck because someone tried to file in another state using my info. Had to verify my identity with [ID.me](https://ID.me) and then call to get the fraud alert removed. Took FOREVER but was finally fixed.

ngl i was literally in tears after tryna deal with this for months. what finlly worked was using claimyr.com to reach a person. was about to lose my apartment and the unemployment agent told me my claim had been stuck because of a "system verification error" whatevrr that means. fixed it in 10 mins and i got paid the next day after MONTHS of nothing. wish i'd known sooner

My boyfriend went through the EXACT same thing. Turns out they had his birthday wrong in the system by ONE day which flagged his whole claim as potentially fraudulent. 🤬 But you'd never know because they don't tell you why it's pending! Such a broken system.

Not to be that person but have you tried Twitter? I know it sounds dumb but I @-ed NYSLabor with my issue (didn't include any personal info) and they DMed me asking for details. Got a call back 2 days later and they fixed my claim. Worth a shot.

Anyone notice how the people who actually get their problems fixed all managed to speak to a real person? Yet the unemployment office makes it nearly IMPOSSIBLE to reach a human being on the phone. It's almost like... they're doing this on purpose to save money by denying benefits to eligible people who give up fighting the system. 🤔

Honestly the ny unemployment call center is like trying to win the lottery. I called 137 times in one day (yes I counted) and never got through. Finally broke down and used claimyr.com and got a callback with an agent in about an hour. Best decision I made - they found out my claim had some random flag that could only be cleared by a supervisor. Got all my backpay 3 days later.