New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

NYSDOL really be sending different deadlines like it's a game show 🤡 "SURPRISE! The REAL deadline was yesterday! You've been ELIMINATED!

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And the grand prize is.... MORE BUREAUCRACY! 🎉

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I'm laughing but it's so accurate it hurts 😭

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ok so weird suggestion but hear me out - I started FAXING all my documents to them (yes fax still exists) in addition to submitting electronically and my problems with "missing" deadlines stopped. Old school tech for an old school broken system I guess?

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This is actually brilliant. Where do you find the fax number???

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It's on the bottom of most of their official letters! There are also free fax apps you can use so you don't need an actual fax machine.

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Anyone telling you to wait until June is only partially right. There ARE sometimes exceptions but you NEED to talk to a tier 2 agent (not just the first person who answers). I was in a similar situation and got an extension due to hardship but only after speaking to a supervisor.

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That's really good to know. Now I just need to figure out how to actually reach someone on the phone 😞

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Yeah thats the hard part. I used claimyr.com to get through after failing for weeks on my own. Worth checking out if youre desperate.

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check ur DMs, I sent u some resources that might help

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Got it, thank you so much!

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Have u tried calling from a different phone number? They might be blocking ur number if u called too many times in one day (yes they actually do this 🙄

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bruh they've had my back pay on hold for SIX MONTHS. everytime i call its 'we'll escalate your issue' and nothing happens. the whole system is a joke

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six months?? oh god that's terrifying. i've only been waiting 4 months and i'm already at my breaking point

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yep. tried everything until I finally found claimyr.com last week. finally got someone on the phone who actually helped. got my payment released next day.

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In my experience with ny unemployment, they'll keep your claim active but reduce your weekly payment. The bigger issue is that they don't always tell you BEFORE they start taking the money. My payment suddenly dropped by 35% one week with no warning. Had to call multiple times to figure out why.

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That's scary...did they eventually send you any kind of formal notice?

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Yes but it came AFTER they already started taking the money 🤦‍♂️ The notice explained everything but by then I'd already panicked about the reduced payment

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Hi, I work as a benefits counselor. Yes, your claim will remain active while they recoup the overpayment. They typically withhold a percentage (25-50%) of your weekly benefit until the overpayment is recovered. You have the right to appeal the determination or request a waiver if repayment would cause financial hardship.

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Is this actually true? I heard they NEVER approve hardship waivers anymore.

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They still approve them, but the standard is quite high. I've seen about 1 in 5 get approved in my experience. The key is thorough documentation and clearly showing how the repayment would affect your ability to pay for necessities.

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Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.

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most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄

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Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate

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I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.

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How did you get through to someone to check this? I've been trying to call for weeks.

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I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.

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