New York Unemployment
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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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- Connect you to a human agent at the NYDOL
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- Call the correct department
- Redial until on hold
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- DO post questions about your issues.
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
What to expect at NY unemployment arbitration hearing? Got a date but no idea what happens next
Just got notified that my unemployment arbitration request was accepted and I have a date scheduled for next month (mid-July). Feeling super anxious because I have no clue what the process actually involves. Anyone been through this before? I requested arbitration after they denied my appeal in April - been fighting this since February when they claimed I wasn't eligible due to 'voluntary separation' when I was actually laid off during budget cuts. The determination letter said I'd get a notice with details before the hearing but nothing has arrived yet. Will I need to prepare documents? Will they ask specific questions? Is there anything I should absolutely avoid saying? Really want to be mentally ready for whatever comes my way.
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My ny unemployment debit card stolen and used - need help getting replacement
I got laid off due to the pandemic and applied for unemployment benefits in December. I've been certifying every week since then, but I never received the KeyBank debit card where my payments were supposed to be loaded. After months of trying, I finally connected with KeyBank last week only to discover they sent the card to my previous address in February and someone activated it and went on a spending spree with all my benefits. I've filed a police report and managed to talk to KeyBank about the fraud, but I can't get through to anyone at the labor department - the phone system keeps disconnecting me. It's been almost 6 months of waiting for money that someone else has spent. Does anyone know who I can contact to get this resolved? I'm completely out of ideas and desperately need those funds.
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keybank is THE WORST. literally the most incompetent bank I've ever dealt with. took me 3 months to get my money back after fraud. i feel ur pain.
FR tho!!! Why does NY unemployment even use them? Their customer service is a joke. 🤡
they don't even have physical branches in most places! how does that make any sense for unemployment benefits???
Will NY unemployment refund taxes that were withheld from my benefits?
Been collecting unemployment since September after my tech company laid off half the staff. When I first filed, I chose to have taxes withheld from my weekly benefits (about $430 per week after the 10% withholding). I remember hearing something about tax refunds on unemployment benefits back in April, but never followed up or changed my settings on the portal. Does anyone know if those of us who had taxes taken out will get that money returned? The system has continued withdrawing taxes every week. I could really use that extra cash right now with rent going up next month.
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Any updates on this? I'm in the exact same situation and wondering if i should change my withholding for future payments at least
From what everyone is saying, looks like we won't get the withheld taxes back until filing next year (if at all). I'm thinking of changing my settings to get the full amount for now and just saving some for taxes myself.
Not sure if this helps but I was in a similar situation... had taxes taken out and then heard something about a tax break. Turns out the tax break was only for 2020 unemployment during COVID times. For 2021-2023, unemployment is fully taxable again. You're probably better off having kept the withholding on so you don't owe a bunch when tax season comes around.
NY unemployment sent confusing deadline dates for Docusign form - need help ASAP
I got an email from unemployment in late November saying I needed to complete this Docusign form by December 7th. I was planning to finish it over the weekend, but today I just received a letter in the mail saying the actual deadline is TODAY (November 30th)! Totally panicking right now. Has anyone else gotten mixed messages about document deadlines? Did they send you different dates too? I'm trying to figure out which deadline is real before I get my benefits cut off.
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NYSDOL really be sending different deadlines like it's a game show 🤡 "SURPRISE! The REAL deadline was yesterday! You've been ELIMINATED!
And the grand prize is.... MORE BUREAUCRACY! 🎉
I'm laughing but it's so accurate it hurts 😭
ok so weird suggestion but hear me out - I started FAXING all my documents to them (yes fax still exists) in addition to submitting electronically and my problems with "missing" deadlines stopped. Old school tech for an old school broken system I guess?
This is actually brilliant. Where do you find the fax number???
It's on the bottom of most of their official letters! There are also free fax apps you can use so you don't need an actual fax machine.
NY unemployment benefits ran out during maternity leave but BYE isn't until June - can I reapply now?
I'm currently on maternity leave after giving birth in February. My unemployment benefits just ran out last week, but my benefit year ending date isn't until June. I've been trying to reach someone at the unemployment office for 3 days straight with no luck. Does anyone know if I can reapply for benefits now or am I stuck waiting until my BYE date in June? My employer knows I'm coming back in July but I really need some income until then. Really appreciate any help since I can't get through to anyone on the phone.
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Anyone telling you to wait until June is only partially right. There ARE sometimes exceptions but you NEED to talk to a tier 2 agent (not just the first person who answers). I was in a similar situation and got an extension due to hardship but only after speaking to a supervisor.
That's really good to know. Now I just need to figure out how to actually reach someone on the phone 😞
Yeah thats the hard part. I used claimyr.com to get through after failing for weeks on my own. Worth checking out if youre desperate.
Freya Christensen
Pro tip: if your hearing is by phone, use earbuds/headphones so your hands are free to look through your documents while talking. Sounds obvious but I didn't think of it until halfway through my hearing and was struggling to juggle everything.
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Omar Hassan
Ok but has anyone actually WON one of these hearings when the employer showed up? My old boss is def gonna be there with HR and probably a lawyer. I feel like I don't stand a chance.
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Diego Chavez
I lost mine when going against a company lawyer. Wish I'd had my own representation. Don't underestimate how prepared they'll be.
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NeonNebula
It really depends on the specifics of your case. If you were genuinely laid off and have any proof, that should be enough regardless of who they bring. The burden of proof is on the employer to show why you shouldn't get benefits.
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