New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dylan Fisher

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I was in your exact situation last month. When the letter finally came, I still had to call back to ask about payment date. Try calling at 8:01am sharp - that's when I got through with only a 20 min wait instead of hours.

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Edwards Hugo

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try messaging them on twitter @NYSLabor sometimes they respond faster there than on phone. worth a shot.

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Gianna Scott

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This actually worked for me too! They respond to public complaints faster because they don't want the bad PR

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KylieRose

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here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️

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If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.

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Wow I didn't even think about this option. How do I find my state rep?

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Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!

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Kolton Murphy

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The real answer is it depends on your specific situation, which is why you need to actually talk to someone. I gave up trying to call and used one of those call services (claimyr?) that waits on hold for you. Worth every penny because I finally got my questions answered instead of guessing.

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Evelyn Rivera

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Congrats on ur baby! But ya its really hard to get benefits for this reason. The system thinks ur supposed to have childcare magically lined up even tho it costs more than most people make 🤡 our country is so backwards when it comes to supporting new parents

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just call them. the website is trash and always shows wrong info. don't trust what you see online with NY unemployment đź’Ż

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Sophia Miller

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CALL THEM NOW dont wait. I had a similar situation where they randomly decided I wasnt eligible for 12 weeks of backpay and by the time I noticed it was almost too late to appeal. These issues get harder to fix the longer you wait.

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Zoey Bianchi

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check your mail carefully - sometimes they send a form you can fill out and mail back to request a payment plan. might still take forever for them to process it but at least its an option that doesnt involve the phone hell

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worst case scenario: if they do end up sending it to collections, immediately request a payment plan with the collection agency. they're usually much easier to work with than NYSDOL directly (which is sad but true). Just make sure to get everything in writing if it goes that route.

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Mateo Silva

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That's good to know but really hoping it doesn't get to that point. Would rather not have it affect my credit if possible.

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100% agree - definitely try all the other options first! Just mentioning it as absolute last resort if nothing else works.

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