New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I swear the NY unemployment system is designed to be as frustrating as possible. I've been checking everyday for my 1099 and nothing. Trying to call is pointless unless you have 4 hours to waste on hold.

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I tried calling today, waited 2.5 hours, and then the call dropped right when someone answered. I almost threw my phone against the wall 😡

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If you're desperate and need it urgently, try contacting your state representative's office. They have special channels to unemployment and can sometimes help expedite these requests. Worked for me last year when I was in a similar situation.

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This is actually great advice! My cousin works for a state senator and they have direct lines to resolve these issues.

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So I had almost this exact problem when helping my uncle. After trying everything, I ended up emailing the commissioner's office directly with a clear subject line about disability and application errors. I got a call back within 48 hours from someone who could actually help. Worth a shot when you're desperate.

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Do you still have that email address by any chance?

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It was nysdolcommissioner@labor.ny.gov - not sure if it still works but worth trying. Put something clear in the subject like "Urgent Assistance Needed - Application Errors for Disabled Claimant

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I just went thru this nightmare. I found their Twitter/X account and DM'd them my issue. Got a response within a day and they escalated my case. Try every channel possible - phone, email, social media, state rep, everything.

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not to be a downer but my brother's been fighting this same battle since Feb and still hasn't gotten it fully resolved. keep detailed records of every call and conversation. the system is completely overwhelmed right now.

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This might sound crazy but try reaching out on Twitter too! Tag NYSDOLCommissioner and NYGovCuomo in a tweet about your situation. Sounds dumb but sometimes the public complaint gets faster action. Worked for me!

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Public shaming is definitely effective sometimes 😂 I got my issue fixed after I left a detailed 1-star review on their Facebook page. Suddenly they found my case!

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To everyone still waiting - hang in there! Just got my $4130 today after waiting since October. Was about to give up hope but it finally came through. The website still says "pending" even though the money is already in my account lol. Their system is clearly not updating properly.

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That's great news! Did you ever call them or did it just show up?

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I called a few times but never got through to anyone helpful. It honestly just appeared randomly this morning.

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This is why I hate dealing with NY unemployment. Nothing is ever straightforward or on time. At this point I'm more annoyed about the lack of communication than the delay itself. Just tell us what's happening instead of leaving everyone in the dark!

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another day, another company promising to fix the unfixable unemployment system lol

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I thought the same thing until I tried claimyr.com after 2 months of getting nowhere. Got through to an agent who fixed my issue in 10 minutes. Sometimes these services actually work 🤷‍♀️

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Hmm interesting. Might have to check it out cuz I'm STILL trying to sort out why my tourism check is less than what it should be.

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Wait so are these checks related to regular unemployment or is this some new program? I'm confused

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It's a separate program specifically for tourism, hospitality and entertainment workers who lost jobs during the shutdown. They used unemployment records to identify eligible people but it's a one-time payment, not weekly benefits.

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Oooh ok got it. Thanks for explaining! I was in retail so guess I don't qualify anyway.

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