


Ask the community...
Did you check if your identity has been verified in the system? A lot of claims are stuck in ID verification hell right now. If you log in and see a message about ID verification, you need to upload documents through ID.me or their system.
Check ur claim status online. Sometimes they fix issues without telling u and u might suddenly see payments pending. Happened to me after weeks of radio silence.
This whole system makes me RAGE. I ended up using Claimyr last month (claimyr.com) after my roommate recommended it. They kept calling until someone answered, then connected me right away. Talking to a real person finally got my back payments released. Best money I ever spent after losing 2 months of benefits to the void
Not a scam - they just do the annoying part of calling over and over for you. Once they get through, your phone rings and you talk directly to the unemployment agent. No different than if a friend kept calling for you until they got through
getting the card is a good sign but honestly ny unemployment is such a mess right now who knows. my friend and i both applied the same day, she got paid in 2 weeks, took me 6 weeks with no explanation for the delay.
check if u have unresolved issues on your claim. log into ur account and look for any messages or alerts. sometimes they need additional info but dont make it obvious
check your mail carefully - sometimes they send a form you can fill out and mail back to request a payment plan. might still take forever for them to process it but at least its an option that doesnt involve the phone hell
worst case scenario: if they do end up sending it to collections, immediately request a payment plan with the collection agency. they're usually much easier to work with than NYSDOL directly (which is sad but true). Just make sure to get everything in writing if it goes that route.
Mohammad Khaled
What number did you eventually get through on? My phone just says 'all circuits busy' every time I try to call 😭
0 coins
Sofia Peña
•I used the regular 888 number but called later in the day around 3:30pm. Seems like everyone tries in the morning so afternoon might be better.
0 coins
Chloe Zhang
•I couldn't get through at all until I used claimyr.com - then I got a callback within an hour. Saved me so much frustration!
0 coins
Alina Rosenthal
Its wild how a system this important can be this broken. People rely on these benefits to EAT and PAY RENT. Every time there's a 'glitch' real people suffer. Makes my blood boil.
0 coins
Kaitlyn Otto
•Preach 🙌 I'm sick of being treated like I'm begging for handouts when this is MY MONEY I paid into the system for years
0 coins
Alina Rosenthal
•EXACTLY. And then they act like they're doing us a favor by fixing their own mistakes.
0 coins