New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Edwards Hugo

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Anybody else notice the unemployment website is always "under maintenance" exactly when you need to use it? 🙄

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Gianna Scott

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bro its literally down right now too! trying to check my docs and getting errors

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Alfredo Lugo

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Hey I just went through this last week! Just call them directly at 1-888-209-8124 and they can verify your identity and mail a copy. Pro tip: dont call monday or friday, those are the busiest days. Try tuesday afternoon if possible!

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Tony Brooks

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So I had almost this exact problem when helping my uncle. After trying everything, I ended up emailing the commissioner's office directly with a clear subject line about disability and application errors. I got a call back within 48 hours from someone who could actually help. Worth a shot when you're desperate.

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Kai Rivera

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Do you still have that email address by any chance?

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Tony Brooks

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It was nysdolcommissioner@labor.ny.gov - not sure if it still works but worth trying. Put something clear in the subject like "Urgent Assistance Needed - Application Errors for Disabled Claimant

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I just went thru this nightmare. I found their Twitter/X account and DM'd them my issue. Got a response within a day and they escalated my case. Try every channel possible - phone, email, social media, state rep, everything.

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Caden Nguyen

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I've called the tourism recovery line 47 times in the last month. FORTY-SEVEN. Not once has anyone picked up within 2 hours. This system is completely broken.

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Avery Flores

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That's ny unemployment for ya. been that way for years and somehow getting worse

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Zoe Gonzalez

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Try that claimyr thing someone mentioned. I was skeptical but it actually worked and saved me hours of frustration

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Ashley Adams

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just got my check!!! applied in October, approved in November, check arrived today (Feb 12). hang in there everyone!

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not to be a downer but my brother's been fighting this same battle since Feb and still hasn't gotten it fully resolved. keep detailed records of every call and conversation. the system is completely overwhelmed right now.

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This might sound crazy but try reaching out on Twitter too! Tag NYSDOLCommissioner and NYGovCuomo in a tweet about your situation. Sounds dumb but sometimes the public complaint gets faster action. Worked for me!

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Liv Park

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Public shaming is definitely effective sometimes 😂 I got my issue fixed after I left a detailed 1-star review on their Facebook page. Suddenly they found my case!

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To everyone still waiting - hang in there! Just got my $4130 today after waiting since October. Was about to give up hope but it finally came through. The website still says "pending" even though the money is already in my account lol. Their system is clearly not updating properly.

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That's great news! Did you ever call them or did it just show up?

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I called a few times but never got through to anyone helpful. It honestly just appeared randomly this morning.

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Grace Johnson

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This is why I hate dealing with NY unemployment. Nothing is ever straightforward or on time. At this point I'm more annoyed about the lack of communication than the delay itself. Just tell us what's happening instead of leaving everyone in the dark!

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