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So I had almost this exact problem when helping my uncle. After trying everything, I ended up emailing the commissioner's office directly with a clear subject line about disability and application errors. I got a call back within 48 hours from someone who could actually help. Worth a shot when you're desperate.
Do you still have that email address by any chance?
It was nysdolcommissioner@labor.ny.gov - not sure if it still works but worth trying. Put something clear in the subject like "Urgent Assistance Needed - Application Errors for Disabled Claimant
I've called the tourism recovery line 47 times in the last month. FORTY-SEVEN. Not once has anyone picked up within 2 hours. This system is completely broken.
That's ny unemployment for ya. been that way for years and somehow getting worse
Try that claimyr thing someone mentioned. I was skeptical but it actually worked and saved me hours of frustration
just got my check!!! applied in October, approved in November, check arrived today (Feb 12). hang in there everyone!
not to be a downer but my brother's been fighting this same battle since Feb and still hasn't gotten it fully resolved. keep detailed records of every call and conversation. the system is completely overwhelmed right now.
This might sound crazy but try reaching out on Twitter too! Tag NYSDOLCommissioner and NYGovCuomo in a tweet about your situation. Sounds dumb but sometimes the public complaint gets faster action. Worked for me!
Public shaming is definitely effective sometimes 😂 I got my issue fixed after I left a detailed 1-star review on their Facebook page. Suddenly they found my case!
To everyone still waiting - hang in there! Just got my $4130 today after waiting since October. Was about to give up hope but it finally came through. The website still says "pending" even though the money is already in my account lol. Their system is clearly not updating properly.
Edwards Hugo
Anybody else notice the unemployment website is always "under maintenance" exactly when you need to use it? 🙄
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Gianna Scott
•bro its literally down right now too! trying to check my docs and getting errors
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Alfredo Lugo
Hey I just went through this last week! Just call them directly at 1-888-209-8124 and they can verify your identity and mail a copy. Pro tip: dont call monday or friday, those are the busiest days. Try tuesday afternoon if possible!
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