


Ask the community...
I'm currently dealing with this. I filed a police report, contacted the FTC, and put fraud alerts everywhere. I finally got through to unemployment by using claimyr.com - it was the ONLY way I could actually speak to a human. The agent had me upload my ID, SS card, and birth certificate through their secure message system. They're still 'investigating' but at least the process is started. I'll update when I hear back.
Please do update! Would love to hear how long it takes to resolve.
unemployment identity theft is literally an epidemic right now. millions of Americans had their info stolen during the pandemic and states are STILL dealing with the fallout. your friend is unfortunately just one of many many people dealing with this. the backlog is insane.
Have you checked your spam/junk email? Sometimes they send important notices that get filtered out. Also check your online account message center - some communications only show up there and don't get emailed.
Seriously try claimyr.com - I was in the same boat stuck for months with no determination. Got through to someone immediately who saw there was a simple flag on my account that needed to be removed. No one had looked at my file in 6 months! Once I actually talked to the right person, it got fixed in one day. Best money I ever spent after months of frustration.
I'm gonna try this. At this point I have nothing to lose - been waiting way too long and getting nowhere on my own.
You won't regret it. Just make sure when you get connected you specifically ask to speak to someone who can handle claim determinations - not just a regular agent. Be super clear about how long you've been waiting.
Anybody else notice they're sending these tourism checks from different offices? My first one came from Albany but the second supplemental payment came from NYC office. Envelopes looked completely different too.
The whole tourism recovery program is a mess. Half my coworkers got approved, half got denied with identical circumstances. Now some are getting checks while others are still waiting months later. NY unemployment couldn't organize a one-car parade 🤡
The whole NY unemployment system is such a joke. They're still using technology from like 1995 and expect it to handle modern problems. I had to verify my identity THREE separate times and each time they claimed they never received my documents even tho I had confirmation numbers.
for real tho. my uncle works in IT and says their entire system is held together with duct tape and prayers at this point 💀
lmao duct tape is giving them too much credit. more like chewing gum and hope
Zainab Khalil
the deadline is 30 days but even if ur past that deadline, still call and explain ur situation. sometimes they make exceptions especially for medical/family emergencies.
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QuantumQuest
•Can confirm. I was 40 days late due to being in the hospital myself and they still approved my backdated certification after I provided documentation.
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Connor Murphy
Anyone else notice that the ny unemployment website says one thing about deadlines but then when you talk to an actual rep they tell you something completely different? It's so frustrating!
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Yara Haddad
•THIIIIIS!! The website said I couldn't backdate but then a rep told me I could and helped me do it. The lack of clear information is maddening.
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Keisha Robinson
•its because they want you to give up. less people getting benefits = more money they save.
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