Won my ny unemployment case but payments sent to debit card instead of direct deposit - how long to get card?

Mine took about 8 days to arrive but that was back in July. I've heard the mail has been really slow lately. If it doesn't show up in another week, definitely call again and ask them to cancel that card and issue a new one. Also check that they have your correct mailing address on file!

After months of not being able to get through to anyone at unemployment, I found this service called Claimyr (claimyr.com) that got me talking to a real person at ny unemployment in less than an hour. Told them about my missing card and they expedited a new one to me that arrived in 3 days. Best money I've ever spent to finally get my benefits paid quickly. They have a tutorial video too: https://youtu.be/Rdqa1gKtxuE

My card took exactly 10 days to arrive but I think it depends on where you live. I'm in Buffalo so it may be different if ur in the city or somewhere else. Def worth calling again if it doesn't show up soon.

The same thing happened to me! I specifically selected direct deposit and they still sent me a card. When I called they said there was a "glitch in the system" that defaulted some accounts back to debit cards. It took 12 days for mine to come and then another 5 days to transfer the $ to my actual bank. So annoying.

U should call and report it missing if its been more than 7-10 business days. They can put a rush on a replacement. Also when u get it make sure u transfer all the money off right away because those cards have fees if u leave the money sitting there too long.

I've been through this whole process 3 times now (thanks seasonal work 🙃). Here's what you need to know: First, yes it takes 7-10 business days usually for the card to arrive, but sometimes longer during busy periods. If it's been more than 14 calendar days, definitely call to check status. Second, when you DO get the card, activate it immediately and check the balance to make sure all your backpay is there. Take screenshots of everything. Third, you have options once you get the card: you can use it like a regular debit card (there are NO fees for purchases), you can withdraw cash at certain ATMs with no fee (check their website for locations), OR you can transfer the entire balance to your bank account. For fastest service when calling about missing cards, try early morning (7:30am) or late afternoon (4:00pm) calls. And if you can't get through, seriously consider using claimyr.com - I wasted 3 days trying to get through myself before using them, and got connected in 45 minutes. Good luck!

bruh the NY unemployment system is such a joke. they make everything complicated on purpose i swear 🤦‍♂️

Check ur informed delivery from USPS if u have that set up. Sometimes u can see if the card is coming that day.

My card was supposedly mailed on Oct 12 and never arrived. I waited 3 weeks then called. They canceled it and sent a new one which came in 8 days. I would definitely call again and report it as never received at this point.

There's been a TON of mail theft lately especially with those unemployment cards because thieves know there's money on them. If you don't get it soon call and report it stolen not just missing.

I got tired of trying to reach ny unemployment for two weeks and used claimyr.com to connect with an agent. Had my issue resolved in minutes and my card was expedited. Got it in 2 business days after that.

Side note - when you DO get the card be careful when activating it. Make sure your on the official KeyBank site (should start with key.com). There are scam sites that look identical.

Mine never came and i found out someone stole it from my mailbox and drained it 😭 Had to file a police report and everything. Took 2 months to get my money back.

congrats on winning ur case! 14 weeks is crazy long. my employer tried to fight my claim too saying i quit but i had proof i was laid off. keybank cards usually take 7-10 business days but can be slower around holidays