Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
This is seriously the most useful post I've seen on here in ages. The two device trick worked for me after 2 weeks of frustration!!!!!! THANK YOU THANK YOU THANK YOU 🙏
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My account got locked 2 months ago and I still can't get in no matter what I do. Tried calling hundreds of times and always get disconnected. Tried emailing and never get a response. How did you actually get this resolved, OP?
I had to call every single day for two weeks straight. Best time is right when they open. I also submitted my documents through ID.me AND through their secure upload portal. The key was finally getting through to a tier 2 specialist who could see all my documents were already verified.
Try claimyr.com - they'll get you through to an agent who can actually help. Worked for me after weeks of nothing.
The solution: MOVE TO ANOTHER STATE 💯 NY unemployment system is the absolute WORST. When I lived in NJ their system was 10x better.
Funny you say that, I moved FROM NJ and I think NY's system is better 🤣 grass is always greener I guess
no way. NJ at least has a callback system. with NY you just get to listen to that horrible music for 3 hours before getting disconnected 💀
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I went through this EXACT thing back in November. What worked for me was using Claimyr to get through to an agent (claimyr.com) and then specifically requesting to speak with a supervisor. The regular agents just read from scripts and can't actually help with complex issues. The supervisor was able to see exactly why my payments were held and fixed it on the spot. Got my 6 weeks of backpay like 3 days later.
wait hold up - does this actually work or is it just the usual BS?
It worked for me! After weeks of failed attempts calling myself, I was desperate enough to try anything. The thing about unemployment is actually getting through to talk to someone is 90% of the battle. Once you have a live person (especially a supervisor), most issues can get resolved in one call.
anyone notice that ny unemployment is super quick to start taking money out of your account when they think they overpaid, but when THEY owe YOU money suddenly everything moves at glacial speed? 🤡
FACTS. The system is rigged against us 💯
THIS!!! They can process money coming IN at lightning speed but payments going OUT? "System issues" for weeks lmaooo
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I filed an amended return for the EXACT same reason in April. My ctc payments kept coming fine BUT my amendment is still "processing" according to the where's my amended return tool. It's been like 18 weeks now 🙄
One thing to keep in mind - the IRS and unemployment systems don't talk to each other very well. I amended my unemployment income and kept getting the CTC as normal, but when I filed the next year's taxes, it was a mess sorting it all out. Document everything!
THIS!!! keep copies of literally everything. The systems are so broken.
Fatima Al-Qasimi
Here's a trick that worked for me: if you keep getting an error online, try using a completely different device or browser. The NY unemployment site is weird with certain browsers. I couldn't file on Chrome but it worked on my phone.
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Dylan Cooper
Sadly this is happening to thousands of people. The system wasn't designed for all the claims it's handling. I volunteered at a benefits help center last year and this was one of the most common issues. KEEP CERTIFYING no matter what and document everything. Write down all error messages, take screenshots, note dates/times of calls.
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Javier Cruz
•Thanks for the advice. It's crazy how many people are dealing with this. I'll definitely keep records of everything.
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