New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ingrid Larsson

Need help with ID.me verification for ny unemployment - keeps rejecting my social security card

Anyone else having trouble verifying with ID.me for their unemployment? I've been trying to get my identity verified on the website for almost 2 weeks now. I keep uploading my social security card but the system keeps saying it "can't find an image" even though I can clearly see the picture uploaded. I've tried different lighting, backgrounds, everything. I've even tried using my partner's phone to take clearer pics. Nothing works! I'm getting desperate because my benefits are on hold until this gets resolved. The NY unemployment website just redirects me back to ID.me every time. Is there a trick to getting this stupid verification to work? Or maybe a different way to verify without using ID.me? I need my money!

Amina Diallo

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I got locked out of ID.me completely after too many failed attempts... had to create a whole new account with a different email address. Such a mess.

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GamerGirl99

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try using scotch tape over your social security card - sounds weird but it reduces glare and helped mine scan properly. Also maybe check if your camera lens is clean?

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that's actually smart. gonna try the tape trick!

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Drew Hathaway

Do I need to file a new NY unemployment claim for my 8 unpaid weeks?

I was laid off from my construction job back in August, and filed for unemployment right away. Everything was going fine for the first month - I got approved and started getting payments every week. Then in October, the payments just stopped coming with no explanation. I've been certifying every single week like clockwork, but haven't seen a dime for about 8 weeks now. When I check my payment history, those weeks show as "pending" with no other details. I tried calling the unemployment office like 50 times but can never get through to an actual person. The automated system just tells me my claim is still active until next June. So my question is - do I need to file a completely new claim to get these missing payments? Or should I just keep waiting and certifying? I'm getting desperate here as I've already burned through my savings and my landlord isn't exactly the patient type.

Darren Brooks

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Hey just a heads up, I was in the same situation a month ago and it turned out to be a quarter change issue. If your claim spans from one quarter into a new one, sometimes the system automatically reviews your eligibility. Keep certifying and try to get a rep on the phone asap.

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Rosie Harper

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This! Quarter changes mess everything up in the system. If your payments stopped around the beginning of October, this is probably what happened.

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Drew Hathaway

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Interesting - it was actually early October when the payments stopped, so this might be it!

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try calling right when they open at 8am. thats how i finally got through after weeks of trying. still had to wait on hold for 90 mins but at least i got through.

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Demi Hall

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I tried this and still couldn't get through. Their phone system is deliberately designed to make you give up.

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I used claimyr.com after trying this method for 2 weeks straight with no luck. Got through first try and had my issue fixed in minutes. Payments came 2 days later.

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Caden Nguyen

After 2 months of waiting, ny unemployment agent finally called - got all my backpay released!

After waiting almost 8 weeks with no payment and countless unanswered calls, a DOL agent finally called me yesterday! They went through my claim and found out there was some random flag on my account that was holding up everything. The agent was actually super nice and fixed it all while we were on the phone. Got all of my backpay for the past 7 weeks released at once. So apparently they ARE actually working on cases, just really slowly. Hang in there if your still waiting - there is hope! Don't give up trying to get through.

My neighbor works for ny unemployment (data entry tho not claims) and says they have a MASSIVE backlog right now and are working 6 days a week trying to catch up. At least they're trying I guess...

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Lucas Turner

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this post gives me hope but also makes me mad... why are some people waiting 2 months and others 6+ months? makes no sense

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Kai Rivera

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It's completley random from what I can tell. My GF filed a week after me and got approved in 10 days. I'm still waiting at 5 weeks.

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Anna Stewart

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Its not random - they prioritize certain cases. If ur claim is complex or has any flags, ur screwed

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Ayla Kumar

Can I still apply for retroactive pandemic unemployment benefits from AOC's 2021 bill that covered Sept-Feb?

So I just saw something about AOC proposing a bill back in September 2021 to extend the pandemic unemployment insurance through February 2022, and making payments retroactive to Sept 6, 2021. Specifically, I found a tweet from Rep. Alexandria Ocasio-Cortez (@RepAOC) from 12:44 PM on 9/16/21 posted via Twitter Web App that said: "We're introducing a bill to extend all federal pandemic unemployment insurance through Feb. 1. Benefits would be retroactive to Sep. 6. We can't let pandemic unemployment assistance lapse when we're still recovering from the cost effects of the pandemic." The tweet included a link to an article on bnnbloomberg.ca titled "Ocasio-Cortez Prepares Bill to Extend Unemployment Benefits -..." and had 293 Retweets, 58 Quote Tweets, and 1,280 Likes. I was laid off in August 2021 and couldn't find a job until December. I applied for regular unemployment but got denied because I didn't have enough work history with my last employer (only worked there for 4 months). I had no idea there were special pandemic programs I could've qualified for. Is there any way I can still claim those retroactive benefits now? The tweet specifically mentioned that "Benefits would be retroactive to Sep. 6" which would cover exactly the period when I was unemployed. I'm struggling financially and that money would help me catch up on bills I fell behind on. Has anyone successfully filed for retroactive benefits from 2021 recently? The article mentioned the benefits would be retroactive if approved, but I can't find any updates on whether the bill passed or not. Did AOC's effort to extend "all federal pandemic unemployment insurance through Feb. 1" actually become law?

Bro they cant even handle current claims correctly you think theyre gonna give you money from 2 years ago? 💀

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Anna Xian

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harsh but true lmaooo 🤣

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Have you tried looking into other types of assistance? Maybe you qualify for something else? NY has rental assistance, utility help, food stamps, etc. Worth checking out at least.

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Christopher Morgan

Been victim of fraud in the ny unemployment system, what now?

So I found out that someone has been claiming ny unemployment benefits using my identity for the past 4 months. I never even applied! My employer reached out to me last week asking why I filed for unemployment when I'm still working full-time. I was shocked and told them I definitely didn't file anything. I immediately checked my email and found notifications from NYSDOL about benefits being deposited that I never received. Looks like they've been paying around $580 weekly to some random bank account since August. I called the fraud department yesterday and waited over 2 hours before someone finally picked up. They told me they'd put a hold on the claim and flag it for investigation, but couldn't tell me how long it would take or what I need to do next. They also said I should contact the police and file a report, check my credit report, and freeze my credit. I'm freaking out because that's nearly $9300 stolen using my information! Has anyone dealt with this before? How long did it take to resolve? Will I need to pay this back somehow even though I never received the money?

This is why i dont even file for unemployment anymore even when I'm eligible. The system is so broken it's not worth the hassle. My identity was stolen 2 years ago and I'm STILL dealing with the aftermath. Good luck OP, ur gonna need it

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Check if the scammer changed your address with USPS too! This happened to me - they filed a change of address form to redirect my mail. Had to go to the post office with ID to fix it. These scammers are thorough 😡

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I didn't even think of this! I'll check right away. Have you noticed any other accounts being affected?

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They tried to open credit cards but the freezes stopped them. Also check with your cell phone carrier - they sometimes try to port your number to get access to 2FA codes.

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