NY unemployment says my benefits ended after 26 weeks but I never got a single payment

The same exact thing happend to me last month! I filed in August, they said i was approved, and then got a message saying my benefits were exhausted. I was so confused cuz I didn't get a single penny either. NY unemployment system is completly broken.

After weeks of trying to get through to ny unemployment I found this service called Claimyr (claimyr.com). They basically keep calling for you and then connect you when they actually get a human on the phone. Got connected in about 30 mins and the agent fixed my issue right away. Talking to an agent got my money unlocked so fast - wish I had found it sooner! Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

This sounds like a system glitch to me. The computer thinks you were on unemployment BEFORE you filed your current claim. I've seen this happen to several people in this sub. You NEED to talk to an agent to fix it, there's no way around that unfortunately.

call right when they open. I mean EXACTLY when they open. Not 1 minute later or all the lines will be full. And keep calling everyday until you get through. It's ridiculous but its the only way without paying for one of those services.

You need to be SUPER LOUD on social media. Tag the governor, your representatives, the department of labor, local news stations. Make a big stink. That's the only thing that worked for me after 2 months of no benefits and no answers.

Look I've been dealing with ny unemployment for longer than I care to admit and honestly the whole system is trash. BUT there's a workaround for this specific issue. When you get that "benefits ended" message but never got paid, it's usually because the system has you flagged in 2 different statuses at once. You need to get through to a tier 2 agent (not just any agent) who has access to fix these conflicting statuses.

I work for a nonprofit that helps people with unemployment issues (not in NY tho). This is actually super common when there's identity verification issues. Did you ever get an email asking you to verify your identity through ID.me or something similar?

The EXACT same thing happened to my cousin last month! Turned out it was because his previous employer filed some paperwork challenging his claim even though he was eligible. Once he got an actual human on the phone they fixed it in 10 minutes and backpaid everything. Keep trying!

Ok here's what you need to do step by step to fix this issue with ny unemployment: 1) First, check your payment history in your online account - sometimes payments are processed but don't show up in the main dashboard 2) Look for any messages or letters in your online inbox about "monetary determination" - this is critical to understanding your situation 3) If there's nothing helpful there, you MUST speak with an agent. This is a system error that only they can fix manually. 4) Normal calling rarely works anymore with how overwhelmed the system is. I recommend using Claimyr.com - they keep dialing until they get through and then connect you. It's the best money I've ever spent to finally get my benefits paid quickly. 5) When you get an agent, use these exact words: "There's a status conflict on my account showing benefits exhausted but I've never received payment." 6) Request that they check for "phantom claims" in the system - sometimes the computer thinks you had a previous claim. 7) Ask them to verify all your banking info is correct in the system. 8) Get a reference number for your call and the agent's ID number. This system error happens way more often than they admit publicly. I've helped several friends through this exact situation. The key is getting to a live agent who can see what's happening behind the scenes.

Contact your state assembly person!!!!! This is literally what they exist for. Google "[your county] NY state assembly" and email/call their office. They have special contacts at unemployment and can escalate your case.

my benefits said the same thing. turns out I had an old claim from 2021 that was still in the system and somehow it thought I was on that claim. total mess. you gotta call and explain the situation to an agent who can actually see whats going on

Anyone else think its insane that we have to jump through all these hoops just to get money we're legally entitled to? 😤 The system is DESIGNED to be frustrating so people give up. Don't give up OP!

this happened to my roomate. ended up being that someone stole his identity and filed a claim before him. took forever to sort out but he got all his backpay eventually.

i hate to be that person but did u check ur spam folder? sometimes the payment notifications go there and the actual deposits might be on a debit card they mailed you (if u didnt set up direct deposit