Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Aiden Chen
If your letter shows a new BENEFIT YEAR END date, then you've been approved for a new claim period. Check that date carefully - it should be about a year from now if it's a new claim, or the same as your previous benefit year end date if it's just an extension.
Ruby Garcia
•Just checked and the benefit year end date is April 2024, which is about a year from now. My previous one ended in March 2023, so I guess this really is a new claim? But I never applied for one...
Aiden Chen
•Definitely sounds like a new benefit year then. The system sometimes automatically processes these if you had sufficient wages in your new base period. I'd call to confirm, but this is probably good news for you!
Zoey Bianchi
WHATEVER YOU DO, SCREENSHOT EVERYTHING AND KEEP ALL LETTERS!!! I've been screwed over by ny unemployment system too many times because I couldn't prove what they sent me. Cover yourself.
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Make sure u have all your documents ready when u finally get through to someone! They asked me for: - Original claim confirmation number - Dates of the missing weeks - Proof I was eligible during those weeks (I used a termination letter with my last day of work) - My current mailing address (even though it hadn't changed) Being super prepared made the process go way faster once I finally got someone on the phone.
Mia Green
I had a somewhat similar situation and what worked was contacting the ombudsman office. Google "ny unemployment ombudsman" and you'll find the contact info. They're specifically there to help with unusual situations that the regular customer service can't/won't handle.
Emma Bianchi
•How long did it take to hear back from the ombudsman? I submitted a request 3 weeks ago and silence...
Mia Green
•Took about 4 weeks for me, so hang in there! They're slow but WAY more effective than calling the main line.
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Yo I literally couldn't get through to unemployment for MONTHS about my identity theft issue. Then I tried claimyr.com and got connected to a real person in like 2 hours. They got my case resolved that same day. The agent I talked to said they're dealing with thousands of fraud cases right now so you gotta be persistent.
No catch - they just call for you and wait on hold so you don't have to. When an agent picks up, they forward the call to your phone. Saved me like 6 hours of hold music lol
So I called unemployment 37 TIMES last month with no luck. Used Claimyr yesterday and talked to someone in under an hour. Sometimes you gotta try something different when the system is this broken.
Oliver Cheng
CHECK YOUR MAIL CAREFULLY! When someone stole my identity for unemployment, I almost threw away a letter that looked like junk mail but was actually a tax form for benefits I never received. Also be prepared for this to potentially affect your taxes - you might get a 1099-G form for unemployment income that isn't yours. You'll need to contact NYS tax department to get that corrected too.
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Hazel Garcia
YOUR ROOMATE NEEDS TO CALL THEM!!!!! i went thru same thing, my claim was 'approved' but no backpay came, turns out there was a flag on my account that needed manual override. system is a JOKE. don't just wait!!
Laila Fury
The only way I finally got my backpay was through my state representative's office. Call your local assembly member - they have special contacts at unemployment and can expedite claims. Worked for me after 3 months of getting nowhere.
Mateo Silva
When did everyone get ID.me? I had to do that verification last year but my buddy who just filed got the fraud message instead. Seems like they're using different systems for different people??
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Victoria Jones
•They switched away from ID.me in some counties but not others. I'm in Albany and still had to use it, but my sister in Queens got the internal NYSDOL verification instead.
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Cameron Black
i stg ny unemployment is actively TRYING to keep people from getting benefits. like they make the system as broken as possible on purpose 🤡
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Jessica Nguyen
•I swear this is true. The website looks like it was designed in 2003 and never updated.
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Isaiah Thompson
•Facts. I work in IT and their system is a joke. Crashes every Monday like clockwork when everyone tries to certify.
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