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Yo I literally couldn't get through to unemployment for MONTHS about my identity theft issue. Then I tried claimyr.com and got connected to a real person in like 2 hours. They got my case resolved that same day. The agent I talked to said they're dealing with thousands of fraud cases right now so you gotta be persistent.
No catch - they just call for you and wait on hold so you don't have to. When an agent picks up, they forward the call to your phone. Saved me like 6 hours of hold music lol
So I called unemployment 37 TIMES last month with no luck. Used Claimyr yesterday and talked to someone in under an hour. Sometimes you gotta try something different when the system is this broken.
CHECK YOUR MAIL CAREFULLY! When someone stole my identity for unemployment, I almost threw away a letter that looked like junk mail but was actually a tax form for benefits I never received. Also be prepared for this to potentially affect your taxes - you might get a 1099-G form for unemployment income that isn't yours. You'll need to contact NYS tax department to get that corrected too.
YOUR ROOMATE NEEDS TO CALL THEM!!!!! i went thru same thing, my claim was 'approved' but no backpay came, turns out there was a flag on my account that needed manual override. system is a JOKE. don't just wait!!
if your employer doesnt verify that you werent actually laid off, you might be dealing with this for awhile. make sure you contact ur current/former employer to have them confirm with unemployment that you never lost your job.
anyone have a lawyer recommendation who specializes in this kind of stuff? im in a similar situation but might need legal help
The NY unemployment system is still broken AF from the pandemic overload. Never seen such a mess. I got 5 different contradicting letters in a 2 week period last time I applied.
just had almost this exact situation. do the idme verification and then CALL THEM. you probly need to talk to a tier 2 specialist. the idme is required regardless of approval status
Thanks, I'm definitely going to do the IDme verification today. But calling them is so hard - been on hold for hours with no luck.
Try claimyr.com - they called for me after I spent literal days trying to get through. Worth every penny to not waste hours on hold.
Sophia Rodriguez
Make sure u have all your documents ready when u finally get through to someone! They asked me for: - Original claim confirmation number - Dates of the missing weeks - Proof I was eligible during those weeks (I used a termination letter with my last day of work) - My current mailing address (even though it hadn't changed) Being super prepared made the process go way faster once I finally got someone on the phone.
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Mia Green
I had a somewhat similar situation and what worked was contacting the ombudsman office. Google "ny unemployment ombudsman" and you'll find the contact info. They're specifically there to help with unusual situations that the regular customer service can't/won't handle.
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Emma Bianchi
•How long did it take to hear back from the ombudsman? I submitted a request 3 weeks ago and silence...
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Mia Green
•Took about 4 weeks for me, so hang in there! They're slow but WAY more effective than calling the main line.
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