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Anyone successfully gotten NY unemployment backpay months after claim ended?

I got laid off back in August 2022 and filed for unemployment right away. I received benefits from mid-September to February 2023 with no issues. Recently, I was going through my paperwork and realized I never received any payments for the 4-week period between my initial filing and when payments actually started. At the time I was so stressed about getting any money that I didn't notice this gap. Has anyone successfully claimed backpay after their regular unemployment ended? It's about $1700 that I'm missing and could really use right now. I've tried calling the regular unemployment number like 25 times but can't get through to anyone. The website is useless for this situation since my claim is technically closed. Starting to think I should just give up but wanted to check if anyone has actually managed to get backpay for a closed claim?

Simon White

Yes, you absolutley can get that backpay! I had a similar situation where I missed about 6 weeks of payments from April-June 2022 (around $2200). My claim had ended in December, but I called in March this year and managed to get it all sorted. Took about 3 weeks for the money to show up after I finally got someone on the phone, but it did come through!

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Geoff Richards

This gives me hope! Did you have to speak to a specific department or just explain the situation to whoever answered?

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1M

Simon White

Just explained to the regular agent who answered. They had to transfer me to a specialist after the initial convo, but it wasn't complicated. Just be prepared to wait on hold foreverrr 😫

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27d

Hugo Kass

How long did it take you to get through on the phone? I've been calling for weeks and can't get past the automated system.

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25d

Simon White

Honestly it was brutal. Tried for like 2 weeks straight calling at different times. Finally got smart and used claimyr.com - they kept calling for me and then connected me when an agent picked up. Total game changer!

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24d

Nasira Ibanez

After months of getting nowhere with my backpay issue, I finally found this service called Claimyr (claimyr.com) that got me through to a real person at unemployment. Basically they keep calling for you and then connect you when an agent actually picks up. Talking to an agent got my $ unlocked so fast - definitely worth checking out this video explaining how it works: https://youtu.be/Rdqa1gKtxuE

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Khalil Urso

this sounds like some kinda scam tbh... does it actually work? 🤔

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27d

Nasira Ibanez

Not a scam at all! I was super skeptical too but was desperate after 3 weeks of calling. They just automate the calling/holding process. Once I got through to an agent, I got my backpay approved in one call.

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25d

Myles Regis

wait hold up - does this actually work or is it just the usual BS? ny unemployment is literally impossible to reach by phone

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24d

Nasira Ibanez

I swear it worked for me! I was in your exact position - calling for weeks with no luck. The service just does the waiting on hold part for you. When an agent picks up, they call your phone and connect you.

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24d

Brian Downey

I've tried everything to get through to unemployment and nothing works... might have to try this

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24d

Jacinda Yu

You need to keep calling untill you speak to someone who can help. I had a similar issue with missing 3 weeks of payments ($1450) and finally got it resolved last month. But I won't sugar coat it - took me calling everyday for almost 2 weeks straight to finally get through. The key is to call right when they open at 8:00am. And you need to speak to a tier 2 rep, not just the first person who answers.

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Landon Flounder

Let me save you some time and frustration. Here's the process for getting backpay on a closed claim with NY unemployment: 1) You absolutely CAN get backpay even after your claim has ended, but you MUST speak with a claims specialist (not a regular phone rep) 2) The online system won't help - this requires a human to manually review and adjust 3) Call persistence is key - most people give up too easily 4) When you finally reach someone, be ready with exact dates of the missing payments, your original claim info, and any confirmation numbers 5) They'll likely need to file what's called a "monetary reconsideration" for you 6) Processing time is typically 2-4 weeks if approved The biggest challenge is simply getting through on the phone. After 2 years helping people with unemployment issues, I've found the most reliable way to reach an agent is using claimyr.com - they keep dialing and navigating the phone tree until they get a human, then they call and connect you. WAY better than spending days hitting redial yourself. Whatever method you use, just don't give up! That money is rightfully yours if you qualified for those weeks. The system is designed to be frustrating so people will give up.

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Callum Savage

OMG THANK YOU for this detailed breakdown!! Saving this for my husband who's in the same situation.

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25d

Ally Tailer

another day, another company promising to fix the unfixable unemployment system lol

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24d

Landon Flounder

I get the skepticism, but they don't fix the system - they just help you get through to an actual human who can help. Big difference. The unemployment system is still a mess, but at least you can talk to someone.

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24d

Aliyah Debovski

Hate to be that person but you're probably outta luck. I had almost identical situation (3 weeks of backpay on a claim that ended) and they basically told me I waited too long. Said I should've noticed and reported it within 30 days of the issue. Complete BS but thats the NY unemployment system for ya 🤷‍♀️

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Miranda Singer

Not true! The law says you have up to one year to request backpay on valid weeks. Whoever told you 30 days was wrong or lying.

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24d

Aliyah Debovski

For real? Maybe the rep I talked to didn't know what they were talking about then. Typical NY unemployment incompetence 🙄

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24d

Cass Green

Yep, happened to me too. First agent said no way, second agent fixed it no problem. It's literally just luck of who you get on the phone.

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24d

Finley Garrett

This is why I screenshot EVERYTHING when dealing with ny unemployment. They "lost" 2 weeks of my payments last year and tried to tell me I never certified for those weeks. Showed them the screenshots and magically the problem was fixed that same day.

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Madison Tipne

im in a very similar situation...applied in july 2022, got payments from august through january but missing the first 3 weeks. called like 40+ times and always get disconnected when transferred to a specialist. any tips for getting through to an actual human being who can help?? pulling my hair out over here

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Holly Lascelles

try claimyr.com - it's the only way I ever got thru. they call for you and connect when a human answers

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24d

Madison Tipne

thx, gonna check that out. at this point id try anything, been calling for weeks with no luck 😭

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24d

Malia Ponder

Sorry you're dealing with this! The backlog at NYSDOL is still ridiculous. FWIW my brother just got backpay from a claim that ended in Oct 2022. He had to send in a written request with all his documentation. Took like 2 months but he did eventually get paid. I think the key is documenting everything and being super persistent.

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Geoff Richards

Do you know what address he sent the written request to? I'm willing to try that route too.

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24d

Malia Ponder

I'll ask him and get back to you. I think it was some special backpay unit, not the regular unemployment address.

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24d

Kyle Wallace

You absotootly need to get a claims specialst on the phone not the first level support people. The regular reps don't have access to the system that can issue backpay on closed claims. It's a compleely different department and they transfer like 2% of calls there. Most reps will just say "sorry can't help" because they literally dont know how the backpay process works.

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Ryder Ross

Pro tip: call your state representative's office!! I was in the EXACT same situation (missing 5 weeks of pay from beginning of claim). Called for months with no luck. Finally contacted my assembly member's office, and they have special contacts at unemployment. Had my backpay within 3 weeks of contacting them.

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Gianni Serpent

THIS!!! 💯 State reps are the secret weapon for unemployment issues

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24d

Henry Delgado

My assembly person was useless when I tried this approach. Just sent a form email saying they'd look into it and then nothing for 6 weeks.

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Ryder Ross

Depends on the office I guess. Mine was super helpful but I've heard others aren't great. Worth a try though!

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24d

Olivia Kay

Here's the secret most ppl don't know: backpay requests need to go to the "Underpayment Unit" not regular claims. When you call, specifically ask for that department. Most reps won't transfer you there unless you specifically ask. I worked for NYSDOL during covid (quit cuz it was a nightmare) and this is how the system actually works.

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Joshua Hellan

OMG thank you for this insider info! The unemployment system is such a black box - they deliberately make it confusing so fewer people get their money 😡

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24d

Jibriel Kohn

Is there any way to reach this unit directly? Or do you HAVE to go through the main number?

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24d

Olivia Kay

Unfortunately you have to go through the main number. They don't publish direct lines to specialized units (deliberately). Best bet is to call early morning and immediately ask for Underpayment Unit when you get a human.

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24d

Edison Estevez

lololol good luck getting thru to ny unemployment. i've been trying for 3 months for a similar issue. at this point I've given up and consider that money gone forever. the whole system is designed to be impossible to navigate.

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Emily Nguyen-Smith

Have you tried using claimyr.com? Only way I finally got through after months of trying. Worth every penny since I got my $2300 backpay released.

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24d

Edison Estevez

never heard of it but might check it out. at this point i've got nothing to lose 🤷‍♂️

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James Johnson

Just went through this EXACT scenario. You CAN get your backpay but you need to be prepared to fight for it. What worked for me was calling at exactly 7:55am (they open at 8) and staying on hold for 1hr45min. Finally got a real person who fixed it in literal minutes after months of trying.

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Sophia Rodriguez

Make sure u have all your documents ready when u finally get through to someone! They asked me for: - Original claim confirmation number - Dates of the missing weeks - Proof I was eligible during those weeks (I used a termination letter with my last day of work) - My current mailing address (even though it hadn't changed) Being super prepared made the process go way faster once I finally got someone on the phone.

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Mia Green

I had a somewhat similar situation and what worked was contacting the ombudsman office. Google "ny unemployment ombudsman" and you'll find the contact info. They're specifically there to help with unusual situations that the regular customer service can't/won't handle.

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Emma Bianchi

How long did it take to hear back from the ombudsman? I submitted a request 3 weeks ago and silence...

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24d

Mia Green

Took about 4 weeks for me, so hang in there! They're slow but WAY more effective than calling the main line.

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