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I remember when unemployment had actual offices you could walk into and talk to a human being. Now everything is online and you can never reach anyone. I been through 3 recessions now and this system is the absolute worst it's ever been.
Quick question - has anyone here had any luck getting unemployment to count your gig work earnings from before you were laid off from a regular job? I was doing both and they only counted my W-2 work when calculating my benefit amount.
lmao welcome to the wonderful world of ny unemployment where nothing makes sense and the rules are made up! 🤡 seriously tho, this exact thing happened to me. turns out they were "verifying my work history" which is code for "we're going to make you wait for no reason." took almost 3 weeks before my benefit amount showed up again.
Your new claim is probably in the dreaded "pending" status. The system updates your BYE date right away, but benefit amounts need review especially when you've reported work. Keep certifying and call them ASAP to get it pushed through faster. I waited 5 weeks last time hoping it would resolve itself and regretted not calling sooner.
The whole NY unemployment system is held together with duct tape and prayers 😭 I swear they intentionally make it confusing so people give up
pro tip: try calling your local state representatives office! Sometimes they can help push your claim through faster. Worked for me last year when I was stuck in waiting week hell for over a month.
Try this email: nysdolissues@labor.ny.gov - I emailed them explaining my situation and got a callback within 48 hours. Make sure ur subject line clearly explains ur problem.
use claimyr.com - stopped banging my head against the wall and got connected to an agent within a couple hours. just google it
Nia Harris
Try logging out completely, clearing your browser cache, and logging back in. Sometimes the website gets stuck showing old information. Sounds stupid but this fixed a similar issue for me last month!
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GalaxyGazer
Wait do you have a NY.gov ID or are you using your social and pin to log in? The two systems sometimes show different info. Try both ways if possible.
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Malik Jackson
•I'm using the NY.gov ID. Didn't know there were two different ways to log in! I'll try the other method tomorrow.
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